Top 83 Guest service representative Jobs in Detroit, Mi

Guest Service Representative
Marriott International, Inc —Detroit, MI
- $20.65 an hour
- Full-time
- Hotel
- Entry level
11d
Guest Services - The Fillmore Detroit
Live Nation —Detroit, MI
- Part-time
- Experience working with individuals with disabilities
- High school diploma or GED
- Fair chance
Front Desk Agent
FORT PONTCHARTRAIN —Detroit, MI
- Overtime
- Computer literacy
- Basic math
- Hotel
- Free parking
- Flexible schedule
Quick Apply
Part Time Front Desk Concierge - ROOST Detroit
Method Co. —Detroit, MI
- Part-time
- Residential
- Hotel
- Ability to lift 50 pounds
- Dental insurance
- Vision insurance
Quick Apply
Customer Service Representative
Planet Fitness —Detroit, MI
- $14.50 an hour
- 18 years or older
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Full Time - Guest Service Representative
Schulte Boutique + Lifestyle —Plymouth, MI
- $22 an hour
- Full-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
1d
Patient Service Representative
Wayne Health —Detroit, MI
- Full-time
- Microsoft Word
- High school diploma or GED
- Clinic
9d
Mom's Spaghetti Retail Cashier
Union Joints —Detroit, MI
- Merchandising
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
- 401(k)
Quick Apply
Cashier
Areas USA, Inc —Detroit, MI
- $20.25 an hour
- Call employer
- Basic math
- High school diploma or GED
- Ability to stand for extended periods
Quick Apply
1d
NIGHT AUDIT
NORTHERN HOTELS GROUP, LLC —Southfield, MI
- $18 - $19 an hour
- Part-time
- Writing skills
- Hotel
- Ability to lift 50 pounds
Quick Apply
10d
Patient Services Representative
Wayne Health —Detroit, MI
- Full-time
- Microsoft Word
- Current TB test
- High school diploma or GED
Front Desk Staff
Guest Malach Eye Specialists —Saint Clair Shores, MI
- Up to $23 an hour
- Full-time
- Background check
- Private practice
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
12d
Guest Service Representative (Front Desk Agent) - Birch Hill Suites
J&P Hospitality Management, LLC —Warren, MI
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Front Desk Supervisor - Roost Detroit
Method Co. —Detroit, MI
- Weekends as needed
- Inventory management
- Mid-level
- Residential
- Dental insurance
- Vision insurance
Quick Apply
7d
Part-Time Bell Attendant
Sage Hospitality —Detroit, MI
- From $16 an hour
- Part-time
- No experience needed
- English
- Hotel
- AD&D insurance
- Health insurance
Patient Services Representative
Midwest Vision Partners —Warren, MI
- Full-time
- High school diploma or GED
- Clinic
- Cleaning
- Paid holidays
- Health insurance
Quick Apply
8d
Bell Attendant
Sage Hospitality —Detroit, MI
- From $16 an hour
- Full-time
- No experience needed
- English
- Hotel
- AD&D insurance
- Health insurance
Assistant Front Office Manager - Roost Detroit
Method Co. —Detroit, MI
- Weekends as needed
- Mid-level
- Residential
- Hotel
- Dental insurance
- Vision insurance
Quick Apply
1d
Team Member
Emagine Entertainment —Royal Oak, MI
- Part-time
- No education required
- No experience needed
- Ability to lift 50 pounds
- 401(k)
- 401(k) matching
Quick Apply
PSR
Wayne Health —Detroit, MI
- Full-time
- Microsoft Word
- High school diploma or GED
- Clinic

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guest service representative jobs near detroit, mi

Guest Service Representative

Marriott International, Inc -
Detroit, MI

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Job Details

Full-time
$20.65 an hour
11 days ago

Qualifications

Record keeping
Computer operation
Hotel and accommodations payment processing
Cash amount verification
Confidential information handling
Proactive hotel and accommodations guest assistance
Hotel policy compliance
Safety protocol adherence
Phone communication
Payment processing
Greeting customers
Cash drawer securing
Answering guest questions
Hotel room assignment management
Hotel daily report preparation
Entry level
Client interaction via phone calls

Full Job Description

Additional InformationOpen Availability Preferred, Flexible Shifts Preferred, Experience Preferred
Job Number26095978
Job CategoryRooms & Guest Services Operations
Location400 Renaissance Ctr, Detroit, Michigan, United States, 48243
ScheduleFull Time
Located Remotely?N
Position Type Non-Management
Pay Range: $20.65-$20.65 per hour

POSITION SUMMARY

Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

guest service representative jobs in detroit, mi

Guest Service Representative

Guest Services - The Fillmore Detroit

Front Desk Agent

Part Time Front Desk Concierge - ROOST Detroit

Customer Service Representative

Full Time - Guest Service Representative

Patient Service Representative

Mom's Spaghetti Retail Cashier

Cashier

NIGHT AUDIT

Patient Services Representative

Front Desk Staff

Guest Service Representative (Front Desk Agent) - Birch Hill Suites

Front Desk Supervisor - Roost Detroit

Part-Time Bell Attendant

Patient Services Representative

Bell Attendant

Assistant Front Office Manager - Roost Detroit

Team Member

PSR

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