Top 1468 Member services representative Jobs in Detroit, Mi

Executive Administrative Assistant
COTS —Detroit, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health savings account
- Health insurance
Quick Apply
4d
FRONT DESK REPRESENTATIVE
Hollywood Casino at Greektown —Detroit, MI
- $18.29 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Health insurance
- Paid time off
Customer Service Representative
VORTEX INDUSTRIES, LLC —Livonia, MI
- $22 - $29 an hour
- Full-time
- Ability to walk for extended periods
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
2d
Government Programs Customer Service Representative
Delta Dental of Michigan —Farmington Hills, MI
- Multiple hires
- Remote
- Computer literacy
- Windows
- High school diploma or GED
- Dental insurance
- Opportunities for advancement
8d
Clinic Service Representative- Full Time- Taylor Central Desk
Henry Ford Health —Detroit, MI
- Full-time
- Computer literacy
- Clinic experience
- High school diploma or GED
- Health insurance
- Dental insurance
3d
Guest Services - The Fillmore Detroit
Live Nation —Detroit, MI
- Part-time
- Experience working with individuals with disabilities
- High school diploma or GED
- Fair chance
Clinic Service Representative-Fairlane Plastics/Central Desk-Full-Time
Henry Ford Health —Detroit, MI
- Full-time
- Computer literacy
- Clinic experience
- High school diploma or GED
- Health insurance
- Dental insurance
22h
Part-Time Member Service Representative
Zeal Credit Union —Allen Park, MI
- Part-time
- Office
- Travel
- Financial services
- Paid holidays
- 401(k)
Quick Apply
Front Desk Agent
FORT PONTCHARTRAIN —Detroit, MI
- Overtime
- Computer literacy
- Basic math
- Hotel
- Free parking
- Flexible schedule
Quick Apply
Patient Services Representative
Wayne Health —Detroit, MI
- Full-time
- Microsoft Word
- Current TB test
- High school diploma or GED
10d
Patient Access Representative
Insight —Warren, MI
- $18 an hour
- English
- High school diploma or GED
- Clinic
- AD&D insurance
- Paid holidays
Quick Apply
10d
Customer Service Representative - State Farm Agent Team Member
Natalie Gajewski - State Farm Agent —Warren, MI
- $60,000 - $65,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Customer Relations Representative - State Farm Agent Team Member
Cameron Barnes - State Farm Agent —Royal Oak, MI
- $45,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Remote Customer Service/Sales Representative
Agent Alliance —Canton, MI
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
Check In Representative
REGIONAL MEDICAL IMAGING, P.C. —Royal Oak, MI
- Part-time
- Computer literacy
- High school diploma or GED
- Travel
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Angela Hughes - State Farm Agent —Detroit, MI
- $17 - $23 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Tuition reimbursement
- Paid time off
Quick Apply
Clinic Service Representative (Emergency Department 1st Shift Plymouth) Full-Time
Henry Ford Health —Detroit, MI
- Full-time
- Computer literacy
- Clinic experience
- High school diploma or GED
- Health insurance
- Dental insurance
22h
Patient Services Representative (Medical Receptionist)
Beaumont Urgent Care —Allen Park, MI
- $17 an hour
- 12 hour shift
- OSHA
- Urgent Care
- HIPAA
- Paid holidays
- Health insurance
Quick Apply
Patient Registration Rep - Detroit Emergency Department - Part-Time - Days
Henry Ford Health —Detroit, MI
- Part-time
- High school diploma or GED
- Home Health
- ER
- Health insurance
- Dental insurance
Customer Service Representative - State Farm Agent Team Member
Leonard Crosby - State Farm Agent —Allen Park, MI
- $50,000 - $70,000 a year
- Full-time
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply

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Executive Administrative Assistant

COTS -
Detroit, MI

Quick Apply

Job Details

Full-time
4 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Employee discount
Life insurance

Qualifications

Confidential information handling
Microsoft Excel
Microsoft Outlook
AI tools proficiency
Executive administrative support
Employee relationship building
Documentation tools
Continuous improvement
Collaborative technology platforms
Relationship management
Managing projects
Managing executive calendars

Full Job Description

About COTS

For 40 years, COTS (www.cotsdetroit.org) has been committed to serving the most vulnerable members of the Detroit community by providing emergency shelter, supportive housing, and wraparound services for more adults and children daily. COTS supports more than 1,000 heartbeats daily and is on a mission to create opportunities for families overcoming poverty to collaborate, thrive, and succeed in building strong and stable households, neighborhoods, and communities.

Executive Administrative Assistant

The Executive Administrative Assistant is a trusted strategic partner to the CEO and Executive Leadership Team, providing exceptional executive support while ensuring the smooth coordination of executive operations, board administration, organizational communications, and office management.

This highly visible position requires exceptional judgment, discretion, initiative, and the ability to anticipate organizational needs before they arise. The Executive Administrative Assistant serves as a central point of coordination across departments, helping leaders remain organized, informed, and focused on advancing the mission of COTS. In addition to executive support, this position serves as an internal resource for organizational technology and administrative systems by helping staff effectively utilize existing platforms, coordinating with technology vendors when needed, and identifying opportunities to improve efficiency through technology.

This is an ideal opportunity for someone who thrives in working independently, solving problems, creating organization from complexity, building strong relationships, and contributing to the success of a mission-driven executive team

Essential Functions

Executive Leadership Support

· Provide comprehensive administrative support to the CEO and Executive Leadership Team.

· Manage complex executive calendars, scheduling, meeting logistics, and travel arrangements.

· Coordinate executive priorities while anticipating scheduling conflicts and organizational needs.

· Prepare reports, presentations, correspondence, meeting agendas, and executive materials.

· Maintain confidential executive records and sensitive organizational information.

· Monitor executive action items and assist leadership in following through on priorities.

· Coordinate cross-departmental projects and executive initiatives.

· Assist with expense reporting and administrative budget reconciliation.

Board Administration

· Coordinate Board of Directors meetings and committee meetings.

· Prepare board packets, agendas, minutes, and supporting documentation.

· Serve as a liaison between executive leadership and members of the Board.

· Maintain board records and governance documentation.

Office Operations

· Oversee daily administrative office operations.

· Maintain office supplies, equipment, and administrative workspaces.

· Welcome visitors, donors, community partners, and guests with professionalism.

· Coordinate the physical and logistical arrangements for meetings, conference rooms, and organizational events.

· Maintain organized electronic and physical filing systems.

Organizational Technology & Administrative Systems

· Serve as an internal resource for organizational platforms including Microsoft 365, Monday.com, CRM systems, and other business applications.

· Assist staff with routine questions regarding organizational systems and administrative technology.

· Coordinate with technology vendors and IT partners to resolve system issues.

· Maintain accurate organizational data within administrative systems.

· Assist with implementation of new administrative processes and technology solutions.

· Identify opportunities to improve workflows and increase organizational efficiency through technology.

· Assist in documenting administrative procedures and technology processes.

Essential Competencies

· Executive presence and professionalism

· Exceptional organizational skills

· Strong written and verbal communication

· Excellent judgment and discretion

· Ability to anticipate needs before they arise

· Strong project coordination skills

· Advanced attention to detail

· Critical thinking and problem-solving

· Ability to prioritize multiple competing priorities

· Adaptability within a fast-paced environment

· Strong customer service orientation

· Collaborative relationship-building

· Commitment to continuous improvement

· Ability to maintain confidentiality

· Initiative and accountability

· Commitment to the mission and values of COTS

Qualifications

· Associate's or Bachelor's degree in Business Administration, Communications, Organizational Leadership, or a related field (or equivalent professional experience).

· Minimum of 5 years supporting senior executives, executive leadership, or C-suite professionals.

· Experience managing complex executive calendars and competing priorities.

· Proficiency in Microsoft Office Suite, Microsoft Teams, Outlook, Excel, PowerPoint, Canva, and Word.

· Experience using project management platforms such as Monday.com preferred.

· Experience working with AI productivity tools such as Claude or ChatGPT to improve efficiency.

Industry

Human Services

Employment Type

Full-Time, non-exempt

Hourly

Compensation will be commensurate with experience and qualifications.

Supervisory Responsibility

This position does not have direct supervisory responsibilities.

Work Environment

This position operates in a customer service–focused environment that is highly engaging with people and hands-on in nature. The role is in person and performed primarily onsite with occasional offsite work required for meetings and related responsibilities.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Expected Hours of Work

This is a full-time in person position. The days and hours of work are Monday through Friday.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

COTS is an equal opportunity employer that abides by all Federal, State, and local employment laws.

Benefits:

Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Application Question(s):

Describe your experience supporting C-suite executives (CEO, COO, President, Executive Director, etc.). Please include:

Number of executives supported
Size of organization
Years of executive support experience

What type of executive responsbilities have you managed?
This position requires anticipating needs before they become urgent. Tell us about a time you identified a potential issue before your executive recognized it. What did you do?
Describe how you have used technology to improve efficiency, organization, or communication within your organization.
Tell us about your experience supporting executive leadership in a nonprofit organization.

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in detroit, mi

Executive Administrative Assistant

FRONT DESK REPRESENTATIVE

Customer Service Representative

Government Programs Customer Service Representative

Clinic Service Representative- Full Time- Taylor Central Desk

Guest Services - The Fillmore Detroit

Clinic Service Representative-Fairlane Plastics/Central Desk-Full-Time

Part-Time Member Service Representative

Front Desk Agent

Patient Services Representative

Patient Access Representative

Customer Service Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member

Remote Customer Service/Sales Representative

Check In Representative

Customer Service Representative - State Farm Agent Team Member

Clinic Service Representative (Emergency Department 1st Shift Plymouth) Full-Time

Patient Services Representative (Medical Receptionist)

Patient Registration Rep - Detroit Emergency Department - Part-Time - Days

Customer Service Representative - State Farm Agent Team Member

I want to receive the latest job alert for member services representative in detroit, mi

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