Top 329 Program support clerk Jobs in Detroit, Mi

Patient Service Representative II
Solaris Health Holdings LLC —Saint Clair Shores, MI
- Full-time
- OSHA
- HIPAA
- High school diploma or GED
- Health savings account
Quick Apply
Quality Clerk
Hollingsworth, LLC —Dearborn, MI
- $16.50 an hour
- Microsoft Word
- Computer literacy
- English
Quick Apply
Data Entry Clerk
ACCESS —Detroit, MI
- Full-time
- No travel
- Entry level
21h
Unit Clerk-Med Surg
DMC Children's Hospital of Michigan —Detroit, MI
- Full-time
- Computer literacy
- High school diploma or GED
- Pediatrics
- Health savings account
- Health insurance
12d
Child Welfare- Program Support Specialist
The Children's Center of Wayne County, Inc. —Detroit, MI
- $35,325 - $42,390 a year
- Full-time
- Microsoft Excel
- Mid-level
- Office
- 403(b) matching
- Health savings account
Clerical Support - Receptionist, MI Works
Gesher Human Services —Southfield, MI
- $40,000 - $49,000 a year
- Full-time
- Computer literacy
- Office
- Finance
Quick Apply
Office Support Clerk - Sheriff's Office
Oakland County Michigan —Pontiac, MI
- $37,790 - $50,632 a year
- Full-time
- Word processing
- Basic math
- Office
6d
Clerk-Inventory (SCM) - Fulltime - Afternoons (3p-11:30p) - Southfield
Henry Ford Health —Southfield, MI
- Full-time
- Hospital
- Basic math
- High school diploma or GED
- Health insurance
- Dental insurance
6d
Clerk IV
Third Judicial Circuit of Michigan —Detroit, MI
- $46,661 a year
- Full-time
- Background check
- Management
- Word processing
- Paid holidays
- Health insurance
13d
Transcript Clerk
Foley and Mansfield, P.L.L.P. —Ferndale, MI
- $45,000 - $60,000 a year
- Full-time
- Remote
- Mid-level
- US work authorization
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
13d
Clerical Support Clinical Program
University of Detroit Mercy —Detroit, MI
- Full-time
- Inventory management
- Mid-level
- Office
- Health savings account
- AD&D insurance
Dialysis Registry Clerk – Detroit Northwest Lahser Dialysis - 40 Hours Week
Henry Ford Health —Southfield, MI
- Full-time
- High school diploma or GED
- Home Health
- Data entry
- Health insurance
- Dental insurance
13d
Front Desk Clerk- Outpatient Infusion- Part-Time
Henry Ford Health —Grosse Pointe Woods, MI
- Part-time
- High school diploma or GED
- Home Health
- 1 year
- Health insurance
- Dental insurance
Front Desk Clerk
COP Dearborn LLC —Dearborn, MI
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
1d
Front Desk Clerk- Gynecology Oncology- Full Time
Henry Ford Health —Detroit, MI
- Full-time
- Hospital
- High school diploma or GED
- Ob/Gyn
- Health insurance
- Dental insurance
7d
Grocery Night Clerk
Kroger —Hazel Park, MI
- Part-time
- Basic math
- Cleaning
- Communication skills
- Paid holidays
- Health insurance
13d
Front Desk Clerk-Surgical Associates- Full Time
Henry Ford Health —Saint Clair Shores, MI
- Full-time
- Surgery
- Hospital
- High school diploma or GED
- Health insurance
- Dental insurance
Registrar Emergency Center
Corewell Health —Grosse Pointe, MI
- Part-time
- Acute care
- 18 years or older
- Microsoft Outlook
11d
Receptionist/Title Clerk
LEGEND MOTORS —Detroit, MI
- $15 - $18 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Dealership
- Paid time off
- Employee discount
Quick Apply
Clerical Support
Spectrum Human Services —Southfield, MI
- $15 - $17 an hour
- Full-time
- Clean driving record
- Current TB test
- Word processing
Quick Apply

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Patient Service Representative II

Solaris Health Holdings LLC -
Saint Clair Shores, MI

Quick Apply

Job Details

Full-time

Benefits

Health savings account

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Description:

GENERAL SUMMARY

The Patient Service Representative II ensures the patients receive the highest level of customer service and care. The Patient Service Representative II is knowledgeable in the areas of non-clinical support and acts as a resource to patient services staff, providing guidance on more complex issues and concerns. The Patient Service Representative II coordinates clerical tasks including answering the phones, greeting patients/visitors, and scheduling appointments in a professional and timely manner. They are responsible for moving the patients through the intake and checkout process including patient registration, scanning and filing medical records, collecting co-payments, deductibles, and any outstanding balances. The Patient Service Representative II may process referrals and charge entries. They ensure that all procedures are closely followed to create a seamless patient experience between clerical and clinical staff.

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

Acts as a resource to patient services staff, providing guidance on more complex issues/concerns.
Actively participates in problem solving and identifying improvement opportunities.
Welcomes and greets all patients and visitors, in person or over the phone.
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information (ex. co-payments and insurance cards.)
Collects outstanding patient balances.
Obtains referrals and authorizations when required.
Scans incoming faxes, consents, reports, and all other patient information into patient chart.
Generates batch transmittal reports for each day.
Facilitates the patient flow by notifying the provider or other medical staff of the patients’ arrival, being aware of delays, and communicating with patients and clinical staff.
Schedules follow up services and office visits for patients. May also schedule surgery, diagnostic and imaging as needed ensuring proper authorizations are obtained.
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner.
Keeps medical office supplies adequately stocked by anticipating inventory needs, placing orders, and monitoring office equipment.
Protects patient confidentiality, making sure protected health information (PHI) is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Ensures proper hand off of responsibilities once their task is completed.
Meets established attendance criteria and starts work promptly.
Punctual and dependent for assigned/confirmed shifts.
Respects and acknowledges the organizations commitment to cultural diversity, which is expressed through behavior, language and actions.
Consistently demonstrates good use of time and resources.
Ensuring that all medical records are accurate and complete.
Supports billing by completing charge entry to ensure billing is achieved within 48 hours and all appropriate procedures are documented and billed for.
Performs other position related duties as assigned.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

KNOWLEDGE | SKILLS | ABILITIES

Skill in using computer programs and applications including Microsoft Office. Knowledge in healthcare systems operations and experience in navigating EMRs.
Ability to answer multiple incoming telephone calls.
Demonstrate excellent organizational skills, multi-tasked abilities, and the ability to perform well in stressful situations.
Customer-oriented with ability to remain calm in difficult situations.
Ability to work independently and manage multiple deadlines.
Ability to comprehend established office routines and policies.
Ability to keep financial records and perform mathematical tasks.
Knowledge of Medical Terminology.
Excellent verbal and written communication skills.
Proficient interpersonal relations skills.
Basic knowledge of health insurance products (HMO, PPO, HSA, Commercial, Medicare etc.).
Ability to navigate online health insurance portals to verify benefits.
Regularly adheres and supports compliance and accreditation efforts as assigned including, but not limited to OSHA, HIPAA & CMS guidelines for Parts C & D on General Compliance and Fraud, Waste & Abuse.
Complies with HR confidentiality standards.

Requirements:

EDUCATION REQUIREMENTS

High School Diploma or equivalent required.

Some college work preferred.

EXPERIENCE REQUIREMENTS

Minimum of 2-3 years’ customer service experience required. Experience in a medical office; specifically, urology, preferred.

Basic knowledge and understanding of CPT procedure coding and ICD-10 diagnostic coding preferred.

REQUIRED TRAVEL

N/A

PHYSICAL DEMANDS

Carrying Weight

Frequency

1-25 lbs.

Frequent from 34% to 66%

26-50 lbs.

Occasionally from 2% to 33%

Pushing/Pulling

Frequency

1-25 lbs.

Seldom, up to 2%

100 + lbs.

Seldom, up to 2%

Lifting - Height, Weight

Frequency

Floor to Chest, 1 -25 lbs.

Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs.

Seldom: up to 2%

Floor to Waist, 1-25 lbs.

Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs.

Seldom: up to 2%

Quick Apply

Refine Your Search

program support clerk jobs in detroit, mi

Patient Service Representative II

Quality Clerk

Data Entry Clerk

Unit Clerk-Med Surg

Child Welfare- Program Support Specialist

Clerical Support - Receptionist, MI Works

Office Support Clerk - Sheriff's Office

Clerk-Inventory (SCM) - Fulltime - Afternoons (3p-11:30p) - Southfield

Clerk IV

Transcript Clerk

Clerical Support Clinical Program

Dialysis Registry Clerk – Detroit Northwest Lahser Dialysis - 40 Hours Week

Front Desk Clerk- Outpatient Infusion- Part-Time

Front Desk Clerk

Front Desk Clerk- Gynecology Oncology- Full Time

Grocery Night Clerk

Front Desk Clerk-Surgical Associates- Full Time

Registrar Emergency Center

Receptionist/Title Clerk

Clerical Support

I want to receive the latest job alert for program support clerk in detroit, mi

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