Top 102 Retail customer experience coordinator Jobs in Detroit, Mi

CCA Breakpoint Coordinator
Kelly Services —Warren, MI
- $37.48 an hour
- Full-time
- Mid-level
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Quick Apply
2d
Customer Experience coordinator
Marshalls —Warren, MI
- $15.25 - $15.75 an hour
- Weekends as needed
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
Customer Experience Coordinator PT
Marshalls —Woodhaven, MI
- $15.25 - $15.75 an hour
- Part-time
- Merchandising
- Employment & labor law
- Mid-level
- Paid parental leave
- Health savings account
6d
Service Dispatcher / Customer Coordinator
Universal Home Services —Clinton Township, MI
- $50,000 - $65,000 a year
- Full-time
- Computer literacy
- Office
- Team management
- Paid training
- Paid holidays
Quick Apply
12d
Spa Receptionist / Coordinator
Skin Bar VII —Detroit, MI
- $15 - $20 an hour
- Full-time
- Organizational skills
- Front desk
- In-person
- Employee discount
Quick Apply
13d
Home Coordinator
TJ Maxx —Troy, MI
- $15.25 - $15.75 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Mentoring
- Paid parental leave
- Health savings account
6d
Part-time Backroom Coordinator (Detroit, MI)
Great Lakes Ace Hardware —Detroit, MI
- From $15 an hour
- Part-time
- Merchandising
- Maintenance
- Forklift
Operations Coordinator, TGE - West Bloomfield, MI
Tapper's Diamonds & Fine Jewelry —West Bloomfield Township, MI
- $17 - $19 an hour
- Full-time
- Background check
- Microsoft Excel
- Administrative experience
- Health savings account
- Relocation assistance
Quick Apply
Regional Coordinator
HISSHO INTERNATIONAL LLC —Detroit, MI
- Full-time
- Background check
- Bar
- Sales
- Health insurance
- Dental insurance
Quick Apply
Customer Service Coordinator
FRIEDMAN MANAGEMENT COMPANY —Farmington Hills, MI
- Full-time
- Hospitality
- Microsoft Outlook
- Mid-level
Quick Apply
Coordinator Service Response - 24 Hour per Week - Rotating Shifts - Detroit
Henry Ford Health —Detroit, MI
- Rotating shift
- Hospital
- Pass drug screening
- English
- Health insurance
- Dental insurance
11d
Patient Access Coordinator I - Oncology - 40 Hours - Days
Henry Ford Health —Clinton Township, MI
- Full-time
- Customer service
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Team Coordinator
Dunhams Sports —Warren, MI
- Part-time
- Merchandising
- Mid-level
- Supervising experience
- Store discount
Kitchen and Home Goods Coordinator (Full-time) Detroit, MI
Great Lakes Ace Hardware —Detroit, MI
- From $15.50 an hour
- Full-time
- Merchandising
- Forklift
- High school diploma or GED
2d
MedEd Consultant Resident Onboarding - Detroit main campus- Full time
Henry Ford Health —Detroit, MI
- Full-time
- Medical office experience
- Mid-level
- Home Health
- Health insurance
- Dental insurance
Materials Coordinator - Fulltime - Variable Shifts - Wyandotte
Henry Ford Health —Wyandotte, MI
- Full-time
- Mid-level
- Forklift
- High school diploma or GED
- Health insurance
- Dental insurance
14d
Merchandise Coordinator()
TJ Maxx —Beverly Hills, MI
- $13.48 - $13.98 an hour
- Weekends as needed
- Merchandising
- Mid-level
- Mentoring
- Paid parental leave
- Health savings account
Physician Access Coordinator- Part Time (20 hrs./wk)- Rotating Shifts
Henry Ford Health —Detroit, MI
- Part-time
- Hospital
- Customer service
- 5 years
- Health insurance
- Dental insurance
9d
Events Coordinator
LIPARI FOODS OPERATING COMPANY, LLC —Warren, MI
- Marketing
- Mid-level
- Bachelor's degree
Quick Apply
2d
Client Experience Coordinator
Reforming Foundations Pilates & Wellness —Rochester, MI
- $14 - $16 an hour
- Part-time
- Computer skills
- Communication skills
- Entry level

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retail customer experience coordinator jobs near detroit, mi

CCA Breakpoint Coordinator

Kelly Services -
Warren, MI

Quick Apply

Job Details

Full-time
$37.48 an hour
2 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Vision insurance
Retirement plan
Paid sick time

Qualifications

Supply chain risk management
Spreadsheets
Data summary reports
Data-driven problem-solving
Cross-functional collaboration
Project stakeholder communication
Cross-functional communication
Progress tracking (project management tasks)
Excel data analysis

Full Job Description

Finding a job that fits your lifestyle isn't always easy. That's where Kelly comes in. We're seeking a CCA Breakpoint Coordinator to work at a premier client in Warren MI 48093

Job Title: CCA Breakpoint Coordinator (Customer Care and Aftersales (CCA))
Duration: 12+ Months (Temp to Hire)
Pay Rate: $37.48/hr
Shift: 1st 7am - 4pm with Flex
Schedule: (Monday to Friday)

Position Summary
General Motors is seeking a Temporary CCA Breakpoint Coordinator to support Customer Care and Aftersales (CCA) activities related to service parts availability, timing, and breakpoint execution. In this role, you will help analyze part-level data, coordinate cross-functional follow-up, and support decisions that improve service part availability for customers and dealers.
This is a strong fit for someone with supply chain or parts planning experience who is comfortable working with detailed information, identifying risks, and driving actions to completion. The ideal candidate understands how parts availability, supplier timing, and retail service needs connect within the automotive environment.

Key Responsibilities:

Support the development, validation, and maintenance of breakpoints for service parts and related supply chain activities
Analyze parts data, inventory positions, demand signals, supplier timing, and implementation dates to identify risks and recommend actions
Review open issues affecting part availability and help coordinate follow-up across supply chain, purchasing, engineering, operations, and related teams
Track action items, recovery timing, and key decisions to help ensure timely execution
Communicate updates clearly to internal stakeholders, including issue summaries, timing changes, and recommended next steps
Maintain accurate records, reports, and supporting documentation
Escalate supply, timing, or execution risks when customer impact or service disruption is possible
Help improve processes, reporting, and follow-up routines related to breakpoint management
Support a fast-paced team environment where priorities may shift based on business needs

Required Skills

Strong analytical skills with the ability to review data, identify patterns, and support sound decisions
Strong attention to detail and a high level of accuracy in reviewing part, timing, and supply information
Strong written and verbal communication skills
Strong problem-solving skills and the ability to work through issues in a structured way
Strong follow-up skills and the ability to manage multiple open items to closure
Ability to work independently and collaboratively with cross-functional teams
Proficiency in Microsoft Excel and other standard business tools for tracking, reporting, and analysis
Ability to adapt quickly, manage changing priorities, and remain organized in a fast-paced environment

Required Experience and Qualifications:

Associate or bachelor's degree in supply chain, business, logistics, operations, automotive technology, or a related field, or equivalent relevant experience
1 to 3 years of experience in supply chain, parts planning, inventory analysis, purchasing support, aftersales, dealership operations, or a related business function
Experience working with detailed data, reports, spreadsheets, or operational tracking tools
Experience coordinating follow-up across multiple stakeholders or business functions
Ability to interpret timing, status, and risk information and translate it into clear actions

Preferred Experience:

Experience in automotive service parts, aftersales, dealership fixed operations, or parts planning
Understanding of the automotive retail or service environment and how parts availability impacts the customer and dealer experience
Experience supporting parts changes, breakpoints, supersession activity, or related implementation work
Experience working with supplier timing, recovery plans, or material availability issues
Familiarity with Customer Care and Aftersales (CCA) or a similar aftermarket/service parts organization

What Success Looks Like

Risks are identified early and communicated clearly
Actions are tracked consistently and followed through to completion
Breakpoint-related decisions are supported by accurate data and sound analysis
Cross-functional partners receive timely, clear updates
Service part availability decisions are supported with strong organization, follow-up, and attention to detail

What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work
out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work.
Apply to be a CCA Breakpoint Coordinator today!

#P3
#CB

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan.

Get a complete career fit with Kelly®.

You’re looking to keep your career moving onward and upward, and we’re here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly may use AI-powered tools during the recruitment and hiring process. For full details, including how Kelly uses AI, your rights, and how to request a reasonable accommodation, visit the Recruitment Artificial Intelligence Notice.

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Refine Your Search

retail customer experience coordinator jobs in detroit, mi

CCA Breakpoint Coordinator

Customer Experience coordinator

Customer Experience Coordinator PT

Service Dispatcher / Customer Coordinator

Spa Receptionist / Coordinator

Home Coordinator

Part-time Backroom Coordinator (Detroit, MI)

Operations Coordinator, TGE - West Bloomfield, MI

Regional Coordinator

Customer Service Coordinator

Coordinator Service Response - 24 Hour per Week - Rotating Shifts - Detroit

Patient Access Coordinator I - Oncology - 40 Hours - Days

Team Coordinator

Kitchen and Home Goods Coordinator (Full-time) Detroit, MI

MedEd Consultant Resident Onboarding - Detroit main campus- Full time

Materials Coordinator - Fulltime - Variable Shifts - Wyandotte

Merchandise Coordinator()

Physician Access Coordinator- Part Time (20 hrs./wk)- Rotating Shifts

Events Coordinator

Client Experience Coordinator

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