Top 608 Rooms operations manager Jobs in Detroit, Mi

Rooms Operations Manager
Marriott International, Inc —Detroit, MI
- $60,000 - $73,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
5d
Operations Manager
Residence Inn Livonia —Livonia, MI
- Nights as needed
- Inventory management
- Word processing
- Mid-level
Quality Inspector
Soave Enterprises —Detroit, MI
- Mid-level
- Analysis skills
- Computer skills
Independent Manufacturing Consultant — OEE / Lean / Kaizen / Production Improvement
Jedele Consulting —Detroit, MI
- $75,000 - $200,000 a year
- Contract
- Hybrid work
- Mid-level
- Travel
- Communication skills
Quick Apply
Team Member
Burger King —Detroit, MI
- Weekends as needed
- Quick service & fast food restaurant
- Entry level
Quick Apply
11d
Portfolio Operations Manager
CBRE —Dearborn, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
1d
Licensed Veterinary Technician (LVT)
Lilley Veterinary Medical Center —Canton, MI
- $18 - $28 an hour
- Part-time
- Ability to walk for extended periods
- Mid-level
- Ability to lift 50 pounds
Quick Apply
Technical Account Manager
LOKE America Inc —Sterling Heights, MI
- $68,095.58 - $82,007.58 a year
- Full-time
- Hybrid work
- English
- Mid-level
- Office
Quick Apply
2d
General Manager
Fern Hill Golf Club —Clinton Township, MI
- $50,000 - $55,000 a year
- 8 hour shift
- Bar
- Casual dining restaurant
- Fast casual restaurant
- Health insurance
- Dental insurance
Quick Apply
Dining Room Manager
Wabeek Country Club —Bloomfield Hills, MI
- $75,000 - $80,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Medical Assistant
CAVA - Cardiology & Vascular Associates —Bloomfield Hills, MI
- $16.00 - $17.50 an hour
- Full-time
- Background check
- Anatomy knowledge
- Mid-level
- Free parking
- Health insurance
Quick Apply
Licensed Veterinary Technician - Snider Veterinary Services
PetVet Care Centers —Clinton Township, MI
- $22 - $26 an hour
- Monday to Friday
- 18 years or older
- Anatomy knowledge
- Vital signs
- Paid parental leave
- Health insurance
Quick Apply
5d
Medical Assistant (Electrophysiology Unit)
CAVA - Cardiology & Vascular Associates —Bloomfield Hills, MI
- $16 - $18 an hour
- Full-time
- Anatomy knowledge
- Mid-level
- High school diploma or GED
- Free parking
- Paid time off
Quick Apply
3d
Tooling Manager
Confidential —Warren, MI
- From $80,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- In-person
- Health insurance
- Dental insurance
Quick Apply
10d
Maintenance Manager
ACME RESIDENTIAL LLC —Southfield, MI
- $28 - $33 an hour
- Weekends as needed
- Ability to walk for extended periods
- Residential
- 3 years
- Paid training
- Paid holidays
Quick Apply
3d
Fire Hose Technician - 100% Travel
Fire Catt —Farmington Hills, MI
- From $19.90 an hour
- Overtime
- Background check
- Military
- Pass drug screening
- Travel reimbursement
- Disability insurance
Quick Apply
Tool Room Leaders / Tool & Die Repairman / Tool Makers
Confidential - Tier 1 Auto Supplier —Center Line, MI
- Full-time
- Mid-level
- Forklift
- In-person
- Health savings account
- Health insurance
Quick Apply
Construction/Engineering Manager
West Bloomfield, Charter Twp. —West Bloomfield Township, MI
- Construction site
- 5 years
- Office
Quick Apply
Store Manager
dd's Discounts Stores —Dearborn, MI
- Weekends as needed
- 5 years
- Merchandising
- English
Die Set Operator (Stamping)
Confidential - Tier 1 Auto Supplier —Warren, MI
- $20 - $26 an hour
- Full-time
- Basic math
- Mid-level
- Forklift
- Health insurance
- Dental insurance
Quick Apply

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rooms operations manager jobs near detroit, mi

Rooms Operations Manager

Marriott International, Inc -
Detroit, MI

Apply Now

Job Details

Full-time
$60,000 - $73,000 a year
5 days ago

Qualifications

Hotel cost control
Cost management
Employee onboarding
Financial operations
Hotel housekeeping management
Team supervision
Managing teams in a customer support role
Employee grievance management
Standard Operating Procedures (SOPs) implementation
Hotel strategy implementation
Staff scheduling
Hotel quality control
Customer satisfaction tracking
Associate's degree in Business Administration
Team scheduling
Managing hospitality teams
Hotel quality assurance
Mid-level
Cost control
Performance management
Quality control audit
High school diploma or GED
Disciplinary action management
Team development
Hiring
Compliance monitoring
Internal employee customer service
Financial report interpretation
Continuous improvement
Hospitality Management

Full Job Description

Additional Information
Job Number26100495
Job CategoryRooms & Guest Services Operations
Location400 Renaissance Ctr, Detroit, Michigan, United States, 48243
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $60,000-$73,000 Annually
Bonus Eligible: Y

JOB SUMMARY

Assists in managing the execution of all operations in the rooms area departments (e.g.,Front Office, Engineering/Maintenance, Housekeeping) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.

CORE WORK ACTIVITIES

Leading Room Operations Team

Verifies that goals are being translated to the team as they relate to guest tracking and productivity.

Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.

Understands employee and guest satisfaction results and developing game plans to attack need areas and expand on the strengths.

Verifies that the team has the capabilities to meet expectations.

Leads by example demonstrating self-confidence, energy and enthusiasm.

Assists employees in understanding guests’ ever-changing needs and expectations, and exceeding them.

Managing Property Rooms Operations Function(s)

Assists in managing the execution of all operations in the rooms area departments (e.g., Front Office, Engineering/Maintenance, Housekeeping).

Follows property specific second effort and recovery plan.

Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.

Takes proactive approaches when dealing with employee concerns.

Extends professionalism and courtesy to employees at all times.

Communicates/updates all goals and results with employees.

Meets semiannually with staff on a one-to-one basis.

Assists/teaches the team scheduling against guest and hours/occupied room goals.

Performs hourly job functions as needed.

Performs other duties, as assigned, to meet business needs.

Managing and Monitoring Activities that Affect the Guest Experience

Understands the brand's service culture.

Provides excellent customer service by being readily available/approachable for all guests.

Strives to continually improve guest and employee satisfaction.

Takes proactive approaches when dealing with guest concerns.

Extends professionalism and courtesy to guests at all times.

Responds timely to customer service department request.

Verifies that all team members meet or exceed all hospitality requirements.

Managing Profitability

Assists in performing required annual Quality audit with General Manager (GM) & Regional Director (RD).

Verifies that a viable key control program is in place.

Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Strives to maximize the financial performance of the department.

Conducting Human Resources Activities

Interviews and assists in making hiring decisions.

Receives hiring recommendations from team supervisors.

Verifies that orientations for new team members are thorough and completed in a timely fashion.

Solicits employee feedback, utilizes an “open door” policy, and reviews employee satisfaction results to identify and address employee problems or concerns.

Verifies property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process, where applicable.

Celebrates successes and publicly recognizes the contributions of team members.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

rooms operations manager jobs in detroit, mi

Rooms Operations Manager

Operations Manager

Quality Inspector

Independent Manufacturing Consultant — OEE / Lean / Kaizen / Production Improvement

Team Member

Portfolio Operations Manager

Licensed Veterinary Technician (LVT)

Technical Account Manager

General Manager

Dining Room Manager

Medical Assistant

Licensed Veterinary Technician - Snider Veterinary Services

Medical Assistant (Electrophysiology Unit)

Tooling Manager

Maintenance Manager

Fire Hose Technician - 100% Travel

Tool Room Leaders / Tool & Die Repairman / Tool Makers

Construction/Engineering Manager

Store Manager

Die Set Operator (Stamping)

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