Top 429 Senior support engineer Jobs in Detroit, Mi

Senior Mainframe Observability & Diagnostics Engineer
Dynatrace —Detroit, MI
- $120,000 - $160,000 a year
- Full-time
- Java
- Product management
- Mentoring
- Employee stock purchase plan
- Health insurance
Senior Operations Engineer
D-Riven Engineered Solutions —Canton, MI
- $101,000 - $110,000 a year
- Full-time
- AutoCAD
- Microsoft Excel
- 3 years
- Health savings account
- Health insurance
Quick Apply
Senior Seating Cost Engineer
Capgemini —Southfield, MI
- $73,150 - $174,000 a year
- Full-time
- 5 years
- Data analysis skills
- In-person
- Paid holidays
- Disability insurance
Senior Controls Engineer
D-Riven Engineered Solutions —Canton, MI
- $100,000 - $125,000 a year
- Overtime
- Office
- 3 years
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Senior Electrical Engineer
Venteon —Canton, MI
- Email
- 5 years
- Research
- Forklift
- Health insurance
- Dental insurance
Quick Apply
Senior Solid Waste Project Manager
BEL Environmental Engineering —Livonia, MI
- From $100,000 a year
- Full-time
- Background check
- 7 years
- Engineering
- Paid parental leave
- Health savings account
Quick Apply
Cyber Zscaler Network Security Engineer / Senior Consultant, Strategy, Growth, and Transformation
Deloitte —Detroit, MI
- $105,400 - $207,800 a year
- Full-time
- Computer science
- Computer Science
- Up to 50% travel
12d
Senior Plastic Process Engineer
Vaco by Highspring —Novi, MI
- $100,000 - $120,000 a year
- 6 years
- Engineering
- Travel
- Health insurance
- Dental insurance
Quick Apply
Electronics Engineer - Sr
North American Lighting, Inc. —Farmington Hills, MI
- $99,000 - $134,300 a year
- 5 years
- Master's degree
- Senior level
- Wellness program
- Paid holidays
Quick Apply
Senior Electronics Design Engineer – Pursuit
1009 Clarios Advanced Solutions LLC —Plymouth, MI
- Full-time
- Hybrid work
- Master's degree
- Senior level
- Electrical Engineering
- Disability insurance
- Health insurance
Senior Transmission Line Engineer
Leidos —Michigan
- $73,450 - $132,775 a year
- Full-time
- Hybrid work
- Civil engineering
- System design
- Office
- Referral program
Senior Transmission Line Engineer
Leidos —Michigan
- $73,450 - $132,775 a year
- Full-time
- Hybrid work
- System design
- Office
- Continuous improvement
- Relocation assistance
- Referral program
Power System Design Senior Engineer
Entegee —Sterling Heights, MI
- $60 - $75 an hour
- Overtime
- Research
- Master's degree
- Team management
- Commuter assistance
- Disability insurance
Quick Apply
Senior Electrical Engineer (Construction)
Leoforce —Sterling Heights, MI
- $120,000 - $160,000 a year
- 6 years
- Analysis skills
- Senior level
- 401(k) matching
- Opportunities for advancement
Quick Apply
12d
Lead Transmission Line Engineer
Leidos —Michigan
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Office
- Travel
- Mentoring
- Flexible schedule
Sr. Development Engineer
LG Electronics —Troy, MI
- Full-time
- 5 years
- Engineering
- English
- Paid parental leave
- Paid holidays
Quick Apply
Lead Transmission Line Engineer
Leidos —Michigan
- $92,300 - $166,850 a year
- Full-time
- Hybrid work
- Office
- Travel
- Mentoring
- Relocation assistance
- Flexible schedule
Senior Software Engineer - Frontend
Rocket Companies —Detroit, MI
- Full-time
- 5 years
- Team management
- Mentoring
Senior CAE Engineer
General Motors —Warren, MI
- Email
- Hybrid work
- 5 years
- Office
- In-person
- Benefits from day one
Senior Product Engineer
Magna International —Troy, MI
- Full-time
- 5 years
- Bachelor of Science
- Business development experience
Quick Apply

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Senior Mainframe Observability & Diagnostics Engineer

Dynatrace -
Detroit, MI

Apply Now

Job Details

Full-time
$120,000 - $160,000 a year

Benefits

Employee stock purchase plan
Health insurance
Dental insurance
Paid time off
Employee assistance program
401(k) matching
Flexible schedule

Qualifications

Customer communication
Defect resolution root cause analysis
DB2
Tooling
Enterprise software support
IT infrastructure
Production systems
Mainframe
ISPF
Root cause analysis

Full Job Description

Your role at Dynatrace

Provide deep, customer-facing technical expertise for Dynatrace Mainframe environments, bridging classic z/OS platforms with modern distributed and cloud-native observability. This role operates at the intersection of Support, Consulting, and Enablement and is intended to reduce dependency on R&D, accelerate customer outcomes, and de-risk high-value enterprise deployments.

This position is not a traditional systems programmer role, but a modern z/OS systems support / diagnostics specialist focused on troubleshooting, customer impact, and cross-platform observability.

Primary Responsibilities

Act as escalation owner for complex, high-impact mainframe-related customer issues involving Dynatrace for z/OS
Lead advanced troubleshooting across CICS, IMS, DB2, MQ, z/OS infrastructure, and related middleware
Perform deep diagnostics using dumps, traces, logs, and runtime artifacts to isolate root cause
Provide consultative guidance on mainframe architecture, deployment patterns, and performance optimization
Partner with Product Management and R&D on edge cases, diagnostics, and design feedback
Support customer-facing workshops, proofs of concept, and enablement sessions requiring mainframe depth
Mentor and upskill non-mainframe Support Engineers through documentation, walkthroughs, and structured knowledge transfer

What will help you succeed

Required Technical Qualifications

Hands-on experience supporting IBM z/OS in production environments
Strong working knowledge of CICS or IMS (configuration, transactions, regions)
Proficiency with JCL, ISPF, SDSF , and core z/OS operational tooling
Working knowledge of DB2 for z/OS, MQ , and one or more of (CTG, SOAP, z/OS Connect)
Familiarity with RACF/ACF2 security concepts
Demonstrated ability to capture, interpret, and analyze dumps, traces, and diagnostic artifacts
Strong diagnostic and problem‑solving skills, with the ability to work through ambiguous, multi-system issues

Preferred / Differentiating Skills

Background in customer-facing enterprise support, consulting, or escalation roles
Exposure to distributed systems (Java, .NET, HTTP, cloud platforms) sufficient to communicate and troubleshoot across platform boundaries
Strong written and verbal communication skills, with the ability to explain complex mainframe concepts to non-mainframe audiences
Experience acting as a technical bridge between legacy platforms and modern application architectures

Why you will love being a Dynatracer

A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
An environment that fosters innovation, enables creative collaboration, and allows you to grow.
A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
A truly international mindset with Dynatracers from different countries & cultures all over the world, and English as the corporate language that connects us all
A culture that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.

Compensation and Rewards

The targeted base pay range for this role is $120K to $160K. When determining your salary, we consider your skills, experience, education, work location and internal equity.

Equal Employment Opportunity

All your information will be kept confidential according to EEO guidelines.

We offer competitive compensation, company-sponsored premium benefits, medical, dental, vacation/holidays, company matching 401(k) Plan, etc. Dynatrace is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities, age, sexual orientation, creed, disability status, veteran status, pregnancy, genetic status, or any other characteristic protected by law. If your disability makes it difficult for you to use this site, please contact [email protected] . Dynatrace participates in E-Verify, participant information in English and Spanish. Right to work information in English and Spanish. EEO is the Law . To be considered for this position, please upload your resume/CV.

Note to Recruiters and Agencies : Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes —do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.

Benefits and work-life perks

We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.

Mental health support

Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members.

Wellness Days

Four company-designated extra paid days off for you to recharge batteries.

Flexibility

Our hybrid working model and flexible working hours offer you the flexibility you need.

Employee Stock Purchase Plan

Purchase company stock ( NYSE:DT ) at a discounted price and become a shareholder.

Learn & develop

Company-wide learning perks, designated team's learning days, and more.

Volunteering day

A day of paid volunteer time to support a community or cause you care about.

Regular team events

We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!

International vibe

Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.

Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.

About Dynatrace

Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.

Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.

Apply Now

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senior support engineer jobs in detroit, mi