Client Advocate
greenpath, inc. —Detroit, MI
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
12d
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Firstsource Healthcare —Dearborn, MI
- Full-time
- Ability to walk for extended periods
- Computer literacy
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- Dental insurance
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Findling Law —Royal Oak, MI
- $75,000 - $150,000 a year
- Full-time
- Writing skills
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
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Commercial Lines Account Manager
Stapleton Insurance Group —Royal Oak, MI
- Full-time
- Hybrid work
- Mid-level
- US work authorization
- Experience equivalent to degree accepted
- Health savings account
- Disability insurance
Quick Apply
Social Worker
Behavioral Center of Michigan —Detroit, MI
- From $30 an hour
- 8 hour shift
- Master of Social Work
- Psychiatry
- Mid-level
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Mental Health Peer Support Specialist
Elmhurst Home, Inc. —Detroit, MI
- $22.03 - $26.53 an hour
- Weekends as needed
- Mid-level
- Clinic
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Social Worker (LMSW) Temporary Assignment
Behavioral Center of Michigan —Warren, MI
- $40 an hour
- Temporary
- Master of Social Work
- US work authorization
- Social Work
Quick Apply
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All Well-Being Services —Grosse Pointe Park, MI
- From $43,000 a year
- Part-time
- Adults
- Mid-level
- Driver's License
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Quick Apply
Legal Assistant – Plaintiff Personal Injury Law Firm
Scott Goodwin Law P.C. —Birmingham, MI
- $26.44 - $31.25 an hour
- Full-time
- Writing skills
- Mid-level
- Administrative experience
- Health insurance
- Paid time off
Quick Apply
6d
Case Management Coordinator
Easterseals MORC —Southfield, MI
- Full-time
- Bachelor's degree
- 1 year
- Entry level
- Mileage reimbursement
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Quick Apply
12d
Client Relationship Representative (Universal Banker)
First Merchants Bank —Rochester, MI
- Full-time
- Office
- High school diploma or GED
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Quick Apply
Servicing - Customer Advocate (SPOC)
United Wholesale Mortgage —Pontiac, MI
- Full-time
- Spanish
- Mid-level
- Office
- Paid training
- Health insurance
Contingent Social Worker (Weekends Only)
Samaritan Behavioral Center —Detroit, MI
- From $27 an hour
- Weekends only
- Master of Social Work
- Applied behavior analysis
- Psychiatry
Quick Apply
Certified Peer Support Specialist Crisis Stabilization Unit
TWC-Team Wellness Center —Westland, MI
- From $15.84 an hour
- Part-time
- Psychiatry
- Primary Care
- High school diploma or GED
- Paid holidays
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Quick Apply
2d
Therapist Children's Outpatient
The Guidance Center —Southgate, MI
- Full-time
- Word processing
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- LPC
- Paid holidays
- Disability insurance
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Social Worker
P.I.E. Management, L.L.C. —Detroit, MI
- $45 an hour
- Full-time
- HIPAA
- Mid-level
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Quick Apply
Entry Level Mortgage Collections
United Wholesale Mortgage —Pontiac, MI
- Full-time
- Spanish
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- Microsoft Outlook
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Part-time BCBA
Proud Moments —Detroit, MI
- Part-time
- Mid-level
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Servicing - Customer Advocate
United Wholesale Mortgage —Pontiac, MI
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Health insurance
Peer Support Specialist (Must Be CERTIFIED -$20.00 Hourly)
Central City Health —Detroit, MI
- $20 an hour
- Full-time
- Background check
- CPR Certification
- BLS Certification
- Health savings account
- Health insurance
Quick Apply
7d

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Client Advocate

greenpath, inc. -
Detroit, MI

Quick Apply

Job Details

Full-time
$15.00 - $17.57 an hour
12 days ago

Qualifications

Customer records maintenance
Financial services customer support
Confidential information handling
Email customer support
Serving clients
Phone communication
Service scheduling
Phone call screening
Financial assistance support services
Organizational skills
Typing
Phone triage
Communication skills
Email support
Entry level
Quality data entry
Under 1 year
Customer data entry

Full Job Description

Join Our Mission‑Driven Team as a Client Advocate

Location: Remote
Employment Type: Full-Time
Department: Client Services
Training Start Date: September 14th, 2026 (Training is mandatory)

About the Role:

As a Client Advocate, you’ll be the first point of contact for individuals seeking financial support and guidance through GreenPath’s services. This role is ideal for those who excel in fast‑paced, high‑volume environments and are motivated by helping people take their first steps toward financial wellness.

You’ll engage with prospective clients, provide exceptional customer service, and help connect them to the right financial counseling resources. If you’re someone who is empathetic, patient, and thrives in structured call center settings, this opportunity is a great fit.

What You’ll Do

Answer high‑volume inbound calls from prospective clients (typically 80–100 calls per day-average 5 minutes per call). Delivering timely email support while managing and completing assigned tasks.
Deliver excellent customer service and support to potential and current GreenPath clients.
Enter and update client data with accuracy and attention to detail.
Schedule appointments for prospective clients with Financial Counselors.
Triage incoming calls from existing clients and creditors, routing them appropriately.
Professionally intake and review client complaints.
Maintain strict confidentiality regarding client financial information.
Perform role duties primarily while seated and using standard office equipment (phone and computer).

What You Bring

Ability to type 40 WPM at 80% accuracy.
Strong customer service skills, ideally in a fast‑paced environment. *Call center experience preferred but not required.
Professionalism and empathy when interacting with clients experiencing financial stress.
Excellent communication skills — clear, courteous, and efficient.
Ability to follow structured workflows and meet performance expectations.
U.S. Citizenship (required due to contract requirements).

Remote Work From Home Requirements

A private, enclosed room with a door.
Hard‑wired internet connection (ethernet required) and standard broadband internet.
Security camera in addition to standard computer setup.
Home environment must support productivity; remote work is not a replacement for caregiving.

Internet Requirements- Standard Broadband Internet

200 Mbps minimum for a single‑person residence
400 Mbps minimum for residences with 2+ people

Why GreenPath?

A mission‑driven organization with over 60 years of impact in financial wellness.
A culture rooted in Integrity, Quality, and Teamwork.
Growth and development opportunities.
Supportive, inclusive, and collaborative work environment.
Competitive compensation and benefits.

Starting Pay:
– $15.00/hour for most locations up $17.57/hour for higher‑cost markets (e.g., Los Angeles, CA). Based on where you are located.

Additional Details

Full‑Time | 40 hours/week
Work Schedule

This role follows a Monday–Friday schedule, with occasional Saturday rotations (approximately every 6–8 weeks) based on business needs. Flexibility with weekend coverage is required.

EST: Mon–Thu: 1:00 PM – 10:00 PM & Fri: 11:00 AM – 8:00 PM

CST: Mon–Thu: 12:00 PM – 9:00 PM & Fri: 10:00 AM – 7:00 PM

MST: Mon–Thu: 11:00 AM – 8:00 PM & Fri: 9:00 AM – 6:00 PM

PST: Mon–Thu: 10:00 AM – 7:00 PM & Fri: 8:00 AM – 5:00 PM

Training:

Begins September 14th, 2026
Mandatory, full‑time for approximately 8 business days
After training, you transition into your regular schedule.

Ready to Support Clients on Their Path to Financial Wellness?

Apply today and become part of a team committed to making a difference; one call at a time.

Quick Apply

Refine Your Search

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Servicing - Customer Advocate

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