Top 442 Customer experience coordinator Jobs in Detroit Mi

Logistics Coordinator
Microphoto —Roseville, MI
- $55,000 - $65,000 a year
- Full-time
- Background check
- Clean driving record
- Microsoft Outlook
- Health insurance
- Dental insurance
8d
Weekend Pharmacy Care Coordinator (or Evenings)
DirectRx —Troy, MI
- $20 an hour
- Part-time
- High school diploma or GED
- US work authorization
- In-person
- 401(k) matching
Quick Apply
Patient Care Coordinator – Specialty Pharmacy
Perigon Pharmacy 360 —Livonia, MI
- $20 - $21 an hour
- Full-time
- Background check
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply
Financial Client Experience Coordinator
Dahring | Cusmano and Associates —Novi, MI
- $60,000 - $72,000 a year
- Full-time
- Customer service
- Office
- Financial services
- Health insurance
- 401(k)
Quick Apply
Guest Experience & eCommerce Coordinator
Tapper's Diamonds & Fine Jewelry —West Bloomfield Township, MI
- $19 - $24 an hour
- Weekends as needed
- Background check
- Quality control
- Organizational skills
- Health savings account
- Health insurance
Quick Apply
Welcome Coordinator
Oak Street Health —Detroit, MI
- $17.00 - $31.30 an hour
- Full-time
- Clinic
- US work authorization
- Older adults
- Health insurance
- Dental insurance
4d
Intake Coordinator
University Home Care Inc —Livonia, MI
- $22 - $30 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Home Health
- Paid holidays
- Health insurance
Quick Apply
Distribution Coordinator
St Marys Cement (US) —Detroit, MI
- $27.40 an hour
- Microsoft Excel
- Microsoft Outlook
- Mid-level
4d
Customer Service and Logistics Coordinator
iGAM SOLUTIONS —Detroit, MI
- $21 - $26 an hour
- Monday to Friday
- 5 years
- Mid-level
- Office
Service Dispatcher / Customer Coordinator
Universal Home Services —Clinton Township, MI
- $50,000 - $65,000 a year
- Full-time
- Computer literacy
- Office
- Team management
- Paid training
- Paid holidays
Quick Apply
Patient Care Coordinator
Otto Bock Patient Care, LLC —Detroit, MI
- Full-time
- HIPAA
- Microsoft Office
- Administrative experience
- Health savings account
- Paid holidays
14d
Admissions Coordinator
St. Joseph's a Villa Center —Hamtramck, MI
- Full-time
- Skilled nursing facility
- Customer service
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
1d
Customs Brokerage Coordinator - S2
FedEx Logistics —Romulus, MI
- $22.83 - $31.97 an hour
- Full-time
- Remote
- Microsoft Outlook
- Mid-level
- High school diploma or GED
- Paid training
- Health insurance
3d
HR Employee Experience Coordinator
Atwell, LLC —Detroit, MI
- Full-time
- Hybrid work
- Microsoft Outlook
- Bachelor of Science
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
14d
Staff Scheduling Coordinator
Corewell Health —Southfield, MI
- Part-time
- Hybrid work
- Hospital
- Customer service
- Mid-level
Program Coordinator - Special Populations
Detroit Employment Solutions Corporation —Detroit, MI
- $50,000 - $60,000 a year
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
1d
Residency Program Coordinator
Detroit Wayne County Health Authority —Detroit, MI
- Computer literacy
- Mid-level
- Driver's License
Quick Apply
Office Coordinator
White Light Electric —Sterling Heights, MI
- $20 - $25 an hour
- Full-time
- No experience needed
- Office
- QuickBooks
- Paid training
Quick Apply
11d
Internal Care Coordinator
Comfort Keepers —Farmington, MI
- Up to $3,500 a year
- Weekends as needed
- Mid-level
- Office
- Organizational skills
- Paid training
- Paid holidays
Customer Solutions Coordinator
Arcwood Environmental, LLC —Livonia, MI
- Mid-level
- Office
- Project management
Quick Apply
3d

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Logistics Coordinator

Microphoto -
Roseville, MI

Apply Now

Job Details

Full-time
$55,000 - $65,000 a year
8 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Automobile transportation
Vendor relationship building
General freight transportation
Teamwork
Customer service
Forklift
High school diploma or GED
Manufacturing facility experience
Materials handling
Manufacturing company experience

Full Job Description

Job Title: Logistics Coordinator
Department: Operations
Reports To: Plant Manager
Location: Roseville, MI, USA
Effective/Revision Date: 08-2026

Role Purpose

The Logistics Coordinator is responsible for managing the efficient flow of materials, products, and services throughout the organization. This role coordinates shipping and receiving activities, packaging of customer products, vendor-managed secondary processing services, and inventory of shipping and packaging supplies to ensure on-time delivery and customer satisfaction. The position serves as a key liaison with carriers, vendors, and internal departments to support operational and customer requirements.

Scope & Responsibilities

Key Responsibilities:

Perform assigned duties in accordance with documented procedures, work instructions, quality standards, and safety requirements.
Process all daily inbound and outbound shipments to support customer and operational requirements.
Package customer products and materials in accordance with customer specifications and company standards to ensure products arrive free from damage or defects.
Prepare and process shipping documentation including packing lists, bills of lading, customs documentation, shipping labels, and carrier records.
Coordinate domestic and international shipments while ensuring compliance with applicable shipping regulations and customer requirements.
Schedule carrier pickups and coordinate local deliveries and pick-ups as required.
Track shipments and communicate delivery status, delays, or issues to customers and internal stakeholders.
Verify incoming materials and shipments against purchase orders, packing slips, and shipping documentation.
Inspect incoming materials for damage, discrepancies, or quality concerns and communicate issues to the appropriate departments.
Perform basic inspection of parts and materials as required prior to shipment or receipt.
Coordinate all secondary processing and outside service activities, including:

-Generating purchase orders for outside processing services.

-Obtaining quotations from approved vendors.

-Communicating with vendors regarding scheduling, status updates, and delivery requirements.

-Tracking material movement to and from vendors.

-Packaging materials appropriately for outside processing shipments.

Manage shipping carrier relationships, including FedEx, UPS, freight carriers, and courier services.
Maintain relationships with approved outside service providers and ensure timely completion of required services.
Work directly with carrier account representatives to optimize shipping services, resolve shipping issues, and maintain account performance.
Maintain inventory levels of shipping and receiving supplies including boxes, tape, labels, packaging materials, pallets, and related consumables.
Reorder shipping and packaging supplies as necessary to support uninterrupted operations.
Operate forklifts and material handling equipment safely and efficiently.
Support inventory movement, storage, and material handling activities throughout the facility.
Maintain accurate shipping, receiving, purchasing, vendor, and logistics records within company systems.
Operate a company vehicle to pick up and deliver orders, materials, and supplies to various locations, including vendors, customers, and other designated facilities, as needed.

Work Experience & Skills

Education:

High School Diploma or equivalent required.
Associate degree in Supply Chain Management, Logistics, Business, or related field preferred.

Experience:

Minimum 2–5 years of experience in shipping, receiving, logistics coordination, or supply chain operations within a manufacturing environment.
Experience working with parcel carriers such as FedEx and UPS required.
Experience coordinating outside processing vendors and purchase orders preferred.
Experience with ERP/MRP systems and shipping software preferred.

Skills / Knowledge:

Strong knowledge of shipping, receiving, packaging, and logistics processes.
Familiarity with domestic and international shipping requirements and documentation.
Experience creating and managing purchase orders.
Proficiency in Microsoft Office applications, particularly Excel and Outlook.
Ability to prioritize multiple tasks and manage deadlines in a fast-paced manufacturing environment.
Strong organizational and recordkeeping skills.
Excellent verbal and written communication skills.
Ability to analyze shipping costs, delivery performance, and logistics data.
Understanding of inventory management and material handling practices.

Certifications/Licenses:

Forklift Certification required or ability to obtain certification upon hire.
Valid driver's license with acceptable driving record.

Personal Attributes:

Detail-oriented with a high level of accuracy.
Strong customer service mindset.
Proactive problem solver.
Dependable and accountable.
Team-oriented with the ability to work independently.
Adaptable and capable of managing changing priorities.

Working Conditions & Physical Requirements

Primarily works in a manufacturing and warehouse environment with some office-based responsibilities.
Regular use of computers, shipping systems, and office equipment.
Frequent walking between production, warehouse, and shipping areas.
Ability to lift and move packages and materials up to 40 pounds.
Ability to stand, bend, reach, and perform material handling activities as required.
May occasionally operate material handling equipment in accordance with company policies and training.

Compliance Statements

Equal Opportunity Employer

Equal Opportunity Employer: Disability/Veteran

ITAR Requirements

This position may include access to information that is subject to U.S. export controls. To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State.

Pay: $55,000.00 - $65,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

customer experience coordinator jobs in detroit mi

Logistics Coordinator

Weekend Pharmacy Care Coordinator (or Evenings)

Patient Care Coordinator – Specialty Pharmacy

Financial Client Experience Coordinator

Guest Experience & eCommerce Coordinator

Welcome Coordinator

Intake Coordinator

Distribution Coordinator

Customer Service and Logistics Coordinator

Service Dispatcher / Customer Coordinator

Patient Care Coordinator

Admissions Coordinator

Customs Brokerage Coordinator - S2

HR Employee Experience Coordinator

Staff Scheduling Coordinator

Program Coordinator - Special Populations

Residency Program Coordinator

Office Coordinator

Internal Care Coordinator

Customer Solutions Coordinator

I want to receive the latest job alert for customer experience coordinator in detroit mi

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