Position Details
Title: Retail Asset Protection Lead
Department: People & Impact
Reports to: Sr. Manager, Global Investigations & Security
Location: Dearborn
Job Classification: Remote
FLSA Status: Exempt
Job Band: Professional
Job Summary
As a Retail Asset Protection Lead at Carhartt you will work in conjunction with our Direct-to-Consumer (D2C) partners, as part of the Carhartt Global Investigations and Security Team, to build our loss prevention strategy and program from the ground floor. You will be the main driver in building an industry standard asset protection/loss prevention program to support our growing retail operations.
This position will focus on overall store safety and security for our associates and consumers to include loss prevention investigations, security technology support and design, shrink reduction, security audits, and workplace violence prevention training.
Inspired by Hard Work
At Carhartt, the values of hard work—dependability, honesty, and trust—are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission—We serve and protect all hardworking people by building durable products—we remain dedicated to upholding these principles in every decision we make and every product we create.
Associate Responsibilities
- Develop comprehensive security and asset protection policies and procedures that support the overall goal of reducing risk to our associates and consumers.
- Oversee and maintain relationships and contracts with vendors related to store security technology and contract guard forces.
- Establishes strong working relationships with store associates and leaders to support all asset protection programs to achieve our overall business objectives.
- Organize, develop, and lead security and asset protection training for store teams.
- Analyze and evaluate security operations to identify risks or opportunities for improvement through drills, reviews, or assessments.
- Identifies and investigates criminal activity, policy violations, illicit behavior, workplace accidents, and instances of loss. Monitors criminal cases, appear in court, and testify as warranted.
- Maintaining relationships with local law enforcement agencies and other security professionals to promote cooperation and information sharing to include participation in regional Organized Retail Crime (ORC) groups.
- Manages all external theft cases delivering complete and robust casefiles that could support prosecution across various local, state, and federal jurisdictions.
- Developing security plans for on-site and off-site public facing events.
- Ensures all asset protection and security related systems are maintained & leveraged appropriately.
- Maintains all asset protection records according to policy and support PCI compliance initiatives in partnership with IT.
- Prepares detailed and accurate reports in a timely manner.
Required Education
- Bachelor’s degree in Psychology, Business Administration, Criminal Justice, or related field required and/or equivalent years of related experience.
- Wicklander-Zulawski and/or Reid Technique certifications preferred or willing to obtain.
- Certified Fraud Examiner (CFE) preferred or willing to obtain within 6 months.
Required Skills & Experience
- 5+ years’ experience in multi-unit loss prevention or security management.
- Experience in a multi-unit retail environment preferred.
- Demonstrated experience in asset protection program building, teaching, training, and implementation.
- Ability to receive and manage confidential/sensitive information with the highest level of integrity.
- Experience summarizing and documenting investigations findings and recommendations.
- Natural disposition to be a self-starter, problem solver, and work with minimal supervision.
- Desire to interact with and motivate store teams on the topics of store security, asset protection, and safety.
- Demonstrated experience conducting complex criminal investigations.
- Experience in using and designing physical security systems (CCTV, Alarms, EAS, etc.).
- Experience conducting security reviews/audits.
- Excellent written and oral communication skills.
- Exceptional attention to detail with the ability to prioritize work in order of importance and with strong organizational skills.
- Technology oriented and proficient with MS Office.
Physical Requirements and Working Conditions
- Working hours will vary based on case needs. Weekends may be required to support investigations.
- National travel required to retail stores and occasionally other Carhartt locations- approximately 30%. This could occur with short notice.
- Extended periods of time standing may be required.
- This position has a Remote location: Associate will have no regular requirement to be on-site. Travel on-site is limited to special events.
- Carhartt is a tobacco free workplace.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.
All associates are required to understand and act in accordance with the Carhartt Core Values. Carhartt reserves the right to change, modify, suspend, interpret or cancel in whole or in any part, the job duties outlined above at any time and without advance notice to the employee.
