Top 4 Helpdesk specialist Jobs in Detroit Mi

Technical Support Specialist
Bizflex IT LLC —Troy, MI
- $22 - $27 an hour
- Full-time
- Windows
- Communication skills
- Editing
- Health insurance
- Dental insurance
Quick Apply
IT Helpdesk Specialist (Contract)
LG Energy Solution Michigan, Inc. —Troy, MI
- Contract
- Writing skills
- Mid-level
- High school diploma or GED
Quick Apply

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IT Helpdesk Specialist (Contract)
LG Energy Solution Michigan, Inc. —Troy, MI
Assist and work closely with our remote infra support team as an on premise technical support for troubleshooting, deploying, cabling, monitoring, and other…
Quick Apply

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Franklin International —Columbus, OH
Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy.
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Kloud9 IT, Inc. —Columbus, OH
Ability to explain technical concepts to non-technical users clearly and effectively. As the front line of support, the Tier 1 Specialist is responsible for…
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Technical Support Specialist

Bizflex IT LLC -
Troy, MI

Quick Apply

Job Details

Full-time
$22 - $27 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount

Qualifications

Customer communication

Full Job Description

Benefits:

Employee discounts
Paid time off
401(k)
Dental insurance
Health insurance
Vision insurance

BizFlex IT is looking for a self-starter technical support team member that has the desire to deliver great customer service. You will be responsible for the support of technology requests across our clients as well as being a pillar to our support team.

We are a managed service provider, your role on our team is crucial to maintaining support to our clients. We believe in the white glove service approach and our customers stick with us because of it. That said, providing the best support possible is necessary

We are looking for dedicated members that want to be on a helpdesk team, work as a team and grow as a team. While password resets and patching is something we all do, it doesn’t scratch the service on all the other challenges you would see. We don’t support just one set of customers with the same products, we support 100s of clients with 100s of applications.

Responsibilities:

Communicate with team members and clients
Provide premier front line technical support
Support our client PCs, network environments, and printers/scanners
Meet ticket and project deadlines
Create and edit documentation
Participate in after hours on call system

Qualifications:

Communication skills
Strong critical thinking skills
Time management
Strong helpdesk skills
Experience with Microsoft Windows Server platforms, Active Directory
Experience with Cisco Meraki (recommended)

What to expect from us:

Gain a wealth of knowledge of IT products and services
Environment to succeed

Quick Apply

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