Top 14 Hotel front office manager Jobs in Detroit Mi

Front Office Director
Hilton Garden Inn Detroit Downtown —Detroit, MI
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Disability insurance
- Health insurance
Quick Apply
HOTEL ASSISTANT SHIFT MANAGER
Hollywood Casino at Greektown —Detroit, MI
- $51,000 - $55,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Basic math
- Health insurance
- Paid time off
3d
Front Desk Agent - Hotel Indigo Detroit
Hotel Indigo Detroir —Detroit, MI
- $16 - $17 an hour
- Online Application
- Microsoft Word
- Computer literacy
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Office Manager
Spark by Hilton —Plymouth, MI
- Full-time
- Mid-level
- Hotel
- Math
Quick Apply
General Manager
Hilton Garden Inn Southfield, MI —Southfield, MI
- Weekends as needed
- Hotel
- Cleaning
- Budgeting
- Health insurance
- Dental insurance
Quick Apply
Operations Manager
Residence Inn Livonia —Livonia, MI
- Nights as needed
- Inventory management
- Word processing
- Mid-level
13d
Night Audit ("Auditor/a de Turno Nocturno")
AC Detroit at the Bonstelle —Detroit, MI
- Part-time
- Computer literacy
- Writing skills
- Windows
Quick Apply
7d
Hotel Front Office Supervisor
Four Points by Sheraton —Novi, MI
- $17 - $19 an hour
- Weekends as needed
- Computer literacy
- Mid-level
- Microsoft Office
- Paid time off
- Employee discount
Quick Apply
1d
Front Desk Manager
Comfort Inn of Utica —Utica, MI
- $36,000 - $38,000 a year
- Weekends as needed
- Inventory management
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Guest Services Agent
Comfort Inn of Utica —Utica, MI
- $16.00 - $17.50 an hour
- Weekends as needed
- Ability to walk for extended periods
- Computer literacy
- English
- Health insurance
- Dental insurance
Quick Apply
Night Auditor
SHERATON DETROIT NOVI —Novi, MI
- Bar
- Computer literacy
- Basic math
- Disability insurance
- Health insurance
Quick Apply
6d
Night Auditor
Great Lakes Hospitality Group —Plymouth, MI
- Part-time
- Management
- Computer literacy
- Basic math
Quick Apply
Night Auditor
Spark by Hilton —Plymouth, MI
- $14 - $16 a week
- Part-time
- Management
- Computer literacy
- Basic math
Quick Apply

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Operation Manager ("Gerente de Operaciones")
HOTEL DAVID WHITNEY —Detroit, MI
Ensure that all staff duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, guest…
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Operations Manager
Residence Inn Livonia —Livonia, MI
At least 5 years of progressive experience in a hotel or related field; or a 2-year college degree and a minimum of 3 years of progressive experience in a…
13d

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Front Desk Agent
Courtyard - Columbus Airport —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
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Front Desk Agent
Hampton Inn Columbus/Easton —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
$16 an hour
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hotel front office manager jobs near detroit mi

Front Office Director

Hilton Garden Inn Detroit Downtown -
Detroit, MI

Quick Apply

Job Details

Full-time

Benefits

Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
401(k) matching
Employee discount

Qualifications

High school diploma or GED

Full Job Description

Property Overview ;

Hilton Garden Inn Detroit Downtown

We’re in the heart of downtown Detroit, a short walk from the dining and entertainment of Greektown. Comerica Park, Ford Field, Detroit Opera House, and the Fillmore are within a half-mile. Detroit Institute of Arts and Motown Museum are a short drive. Enjoy all-day dining at our restaurants – Garden Grille and Chrome Bar & Grille. WiFi’s on us.

Company Overview

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

This role will provide amazing guest service while maintaining the full operational functionality of the building. You and the entire guest service team are responsible for the guest experience within the hotel building. Taking pride and passion for your work and working within a team.

Essential Job Functions:

Communicate effectively both orally and in writing to provide clear direction to staff
Observe performance and encourage improvement
Interview, select, trains, supervises, evaluated, counsels, and administers disciplinary procedures for front office staff
Monitor lobby traffic and makes staffing adjustments as required
Reviews VIP reservations and ensures proper handling of VIP’s and groups, administers amenity orders, and resumes for incoming guests
Monitors special reservation requests handling and oversees rate changes on in-house guests
Computes daily payroll, schedules, and other reports
Analyzes data and makes decisions based on prior experiences and knowledge of circumstances to ensure staffing levels are applicable to the occupancy of the hotel
Manages front office staff, resolves guest concerns, and implements resolution by using discretion and judgment
Frequently serves in role as Manager On Duty
Fields guest complaints, conducting a thorough research to develop the most effective solutions and negotiate results
Analyzes data and makes decisions based on prior experiences and knowledge of circumstances to ensure staffing levels are applicable to the occupancy of the hotel
Manages front office staff, resolves guest concerns, and implements resolution by using discretion and judgment
Frequently serves in role as Manager On Duty
Fields guest complaints, conducting a thorough research to develop the most effective solutions and negotiate results
Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning
Remain calm and alert especially during emergency situations and heavy hotel activity
Plans and implements detailed steps by using experienced judgment and discretion
Regularly review Front Office S.A.L.T scores to maximize rooms’ revenue
Facilitate departmental meetings

Physical Demands:

Ability to lift, carry, push or pull 10 lbs
Standing and moving about in the guest services and the building throughout the shift
Primarily standing for majority of shift

Qualifications:

Education:

High school diploma or its equivalent

Experience:

Hotel experience required
A minimum of 4 year degree from an accredited university in Business Administration, Hospitality Management or related major.
4 years experience as Director of Front Office or Front Office Manager or a combination of both experience and education.
Additional language ability preferred.

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

hotel front office manager jobs in detroit mi

Front Office Director

HOTEL ASSISTANT SHIFT MANAGER

Front Desk Agent - Hotel Indigo Detroit

Front Office Manager

General Manager

Operations Manager

Night Audit ("Auditor/a de Turno Nocturno")

Hotel Front Office Supervisor

Front Desk Manager

Front Desk Guest Services Agent

Night Auditor

Night Auditor

Night Auditor

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