Top 73 Technician i Jobs in Detroit Mi

Level 1 / Junior Help Desk Technician
Michael Andrews & Associates LLC —Southfield, MI
- $20 - $23 an hour
- Full-time
- Microsoft Outlook
- Office
- Windows
Quick Apply
7d
Central Processing Tech I
Corewell Health —Grosse Pointe, MI
- Full-time
- High school diploma or GED
- Entry level
Laboratory Technician I
NuQuatic LLC —Clawson, MI
- $20 - $35 an hour
- Part-time
- Continuous improvement
- 1 year
- Associate's degree
Quick Apply
SLOT TECH TRAINEE I
Hollywood Casino at Greektown —Detroit, MI
- Part-time
- Computer science
- English
- Entry level
- Health insurance
- Paid time off
Automotive Laboratory Technician I
ROUSH —Dearborn, MI
- Full-time
- Customer service
- Computer literacy
- Research
- Paid holidays
- Disability insurance
Quick Apply
Route Sales & Service Technician Level I
CertaSite —Troy, MI
- Overtime
- Ability to lift 50 pounds
- US work authorization
- 1 year
- Paid parental leave
- Paid holidays
Quick Apply
9d
Technician I
PINE ENVIRONMENTAL SERVICES LLC —Northville, MI
- Full-time
- Office
- High school diploma or GED
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Fire Alarm & Suppression Technician Level I
CertaSite —Troy, MI
- Overtime
- Ability to lift 50 pounds
- US work authorization
- Entry level
- Paid parental leave
- Paid holidays
Quick Apply
9d
Maintenance Technician I
DTN Management —Novi, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Maintenance Technician I
Getinge —Fraser, MI
- $18 - $22 an hour
- Overtime
- High school diploma or GED
- Ability to lift 50 pounds
- Critical & Intensive Care
- Commuter assistance
- Disability insurance
Quick Apply
Network Technician I
Grid4 Communications —Troy, MI
- $40,000 - $55,000 a year
- Full-time
- Analysis skills
- 1 year
- Associate's degree
- Paid jury duty
- Paid holidays
Quick Apply
Vehicle Test Technician, I
Link Engineering Company —Dearborn, MI
- Overtime
- ASE Certification
- Computer literacy
- English
Quick Apply
Process Technician I - 3rd Shift
Center Manufacturing Acquisition —Hazel Park, MI
- 8 hour shift
- Ability to walk for extended periods
- Computer literacy
- High school diploma or GED
Quick Apply
Research Study Assistant I-Full time- Neurology Tech & Professional Services- Detroit Location
Henry Ford Health —Detroit, MI
- Full-time
- High school diploma or GED
- Home Health
- Neurology
- Health insurance
- Dental insurance
6d
Research Technician I (Temporary) - Department of Physiology
Wayne State University —Detroit, MI
- Temporary
- Background check
- University
- Bachelor's degree
Maintenance Technician I (AANM)
ACCESS —Dearborn, MI
- Part-time
- Travel
- Entry level
- On-the-job training
Field Service Technician I - DTW
Smiths Detection —Detroit, MI
- $64,680 - $87,560 a year
- Overtime
- Customer service
- Computer literacy
- Pass drug screening
- Health insurance
- Dental insurance
Quick Apply
2d
HVAC Technician I
Wayne State University —Detroit, MI
- $39.26 an hour
- Full-time
- Background check
- High school
- 5 years
Maintenance Technician I
Adient —Warren, MI
- Full-time
- Mid-level
- 3 years
- Ability to lift 50 pounds
Maintenance Technician I
GUHRING INC —Novi, MI
- Full-time
- Entry level

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Level 1 / Junior Help Desk Technician

Michael Andrews & Associates LLC -
Southfield, MI

Quick Apply

Job Details

Full-time
$20 - $23 an hour
7 days ago

Qualifications

Microsoft Outlook
Windows
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Microsoft Teams

Full Job Description

ABOUT MAA

Michael Andrews & Associates LLC (MAA) is a financial services company that partners with a nationwide network of attorneys to recover consumer debt on behalf of its clients. Our teams rely on stable, secure, and well-supported technology to do their work every day — and that is where our IT support team comes in.

POSITION SUMMARY

The Level 1 IT Support Technician is the first point of contact for all end-user technology support across the company. Working onsite, you will respond to help requests, resolve common hardware, software, and account issues, and escalate more complex problems to senior IT staff. This is an ideal role for a customer-focused problem-solver who is early in their IT career and eager to grow.

KEY RESPONSIBILITIES

Serve as the first point of contact for employees seeking technical assistance in person, by phone, by email, and through the IT ticketing system.
Log, categorize, prioritize, and track support tickets from intake through resolution, keeping users informed of status along the way.
Perform account administration in Active Directory and Microsoft 365 — password resets, account provisioning and deprovisioning, group membership, and MFA setup.
Set up, image, deploy, and troubleshoot Windows 10/11 workstations, laptops, monitors, docking stations, and other peripherals.
Support printers, scanners, and other shared office equipment.
Troubleshoot basic network connectivity issues — wired, Wi-Fi, and VPN.
Install, configure, and update standard business software and Microsoft 365 applications (Outlook, Teams, OneDrive).
Provide first-touch login and access support for company business systems; escalate application-specific issues to the appropriate team as needed.
Document solutions, common issues, and procedures in the IT knowledge base.
Escalate unresolved or complex issues to Tier 2 / senior IT staff with clear, complete notes.
Assist with onboarding by preparing equipment and accounts for new employees.

WORK ENVIRONMENT

Onsite, in-office role during standard business hours.
Occasional lifting and moving of computer equipment (up to ~40 lbs).
Frequent use of hands and time spent at workstations.

REQUIRED QUALIFICATIONS

High school diploma or GED (Associate degree in IT or a related field preferred).
0–2 years of experience in a helpdesk, IT support, or customer-service role.
Working knowledge of Windows 10/11 and Microsoft 365 (Outlook, Teams, OneDrive).
Familiarity with basic hardware troubleshooting and PC setup.
Strong customer-service orientation with clear written and verbal communication.
Strong organizational skills and the ability to manage multiple requests at once.
Ability to work onsite, full-time, during standard business hours.

PREFERRED QUALIFICATIONS

CompTIA A+ and/or Network+ certification (or willingness to obtain).
Hands-on experience with Active Directory user administration.
Experience using an IT ticketing or service-management system. (JIRA)
Exposure to networking fundamentals (DNS, DHCP, VPN).

ACC Values

Our top employees bring our values to work every day! Being DRIVEN is not something we say, it is something we live by:

Dependable – Keep promises. Support and depend on teammates. Actions match words.
Respectful – Value differences. Communicate openly and respectfully. Share credit and appreciate the work of others.
Integrity – Take accountability for behavior, action, and results. Be honest and ethically unyielding and hold others to the same standard. Have the courage to make mistakes and the wisdom to learn from them.
Versatile – Welcome change and adapt to new opportunities. Challenge the status quo: fresh ideas are welcome.
Engage – Commit to the success of the team. Make sure the job gets done right, the first time. Demonstrate a sense of urgency. Be Nimble.
Nurture – Foster relationships. Uphold the values of the organization. Give back to the communities we serve.

Quick Apply

Refine Your Search

technician i jobs in detroit mi

Level 1 / Junior Help Desk Technician

Central Processing Tech I

Laboratory Technician I

SLOT TECH TRAINEE I

Automotive Laboratory Technician I

Route Sales & Service Technician Level I

Technician I

Fire Alarm & Suppression Technician Level I

Maintenance Technician I

Maintenance Technician I

Network Technician I

Vehicle Test Technician, I

Process Technician I - 3rd Shift

Research Study Assistant I-Full time- Neurology Tech & Professional Services- Detroit Location

Research Technician I (Temporary) - Department of Physiology

Maintenance Technician I (AANM)

Field Service Technician I - DTW

HVAC Technician I

Maintenance Technician I

Maintenance Technician I

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