Top 520 Concierge Jobs in Deutsche Bank Ny

Director of Resident Experience
Topaz HR —Greenpoint, NY
- $90,000 - $120,000 a year
- Full-time
- Bilingual
- Residential
- 3 years
- Paid holidays
- Paid time off
Guest Management
Quintessentially Lifestyle —New York, NY
- $80,000 - $100,000 a year
- Weekends as needed
- Hybrid work
- 7 years
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
14d
Agent
Pinkerton —New York, NY
- $39 an hour
- Part-time
- Customer service
- Military
- Computer literacy
- Health savings account
- AD&D insurance
Concierge
Marriott International, Inc —New York, NY
- $32.86 - $43.82 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
Concierge
Tishman Speyer —New York, NY
- $36 - $38 an hour
- Email
- Ability to walk for extended periods
- Mid-level
- Residential
- Disability insurance
- Health insurance
1d
Concierge Position- Luxury Condo
Related —New York, NY
- $30.77 an hour
- Full-time
- High school diploma or GED
- Ability to lift 50 pounds
- Ability to stand for extended periods
Concierge-SVEN
The Durst Organization —New York, NY
- $23.08 - $30.78 an hour
- 8 hour shift
- English
- Residential
- High school diploma or GED
7d
Concierge
The Pierre, A Taj Hotel, New York —New York, NY
- $41 an hour
- 8 hour shift
- Mid-level
- Hotel
- High school diploma or GED
Residential Concierge
Mandarin Oriental Residence —New York, NY
- $32.29 an hour
- Weekends as needed
- CPR Certification
- English
- Research
- Health insurance
- Paid time off
Concierge Greeter
Atria Physician Practice New York PC —New York, NY
- $30 - $32 an hour
- Monday to Friday
- English
- Clinic
- Ob/Gyn
- Continuing education credits
- Health insurance
Quick Apply
Concierge
Continuum Club —New York, NY
- $28 - $30 an hour
- Weekends as needed
- Communication skills
- Entry level
- Commuter assistance
- Health savings account
Residential Concierge
Mandarin Oriental Hotel Group —New York, NY
- $32.29 an hour
- Weekends as needed
- CPR Certification
- English
- Research
- Health insurance
- Paid time off
Concierge (Swing-Shift)
Related —New York, NY
- $30.78 an hour
- Full-time
- Microsoft Office
- High school diploma or GED
- Ability to lift 50 pounds
5d
Concierge
IHMS LLC. —New York, NY
- $41 an hour
- 8 hour shift
- Mid-level
- Hotel
- High school diploma or GED
Quick Apply
Receptionist
Partners Group —New York, NY
- $70,000 - $85,000 a year
- Office
- Communication skills
- Entry level
- Disability insurance
- Health insurance
Concierge
FAENA —New York, NY
- $42 an hour
- Full-time
- Mid-level
- Leadership
- 2 years
Quick Apply
Resort Hotel Concierge
LIVunLtd —Queens, NY
- $80,000 - $88,500 a year
- Full-time
- Management
- Mid-level
- Residential
- Dental insurance
- 401(k)
Quick Apply
Personal Concierge - The Waldorf Astoria New York
Hilton —New York, NY
- $30.98 an hour
- Weekends as needed
- Research
- Hotel
- Communication skills
- Paid parental leave
- Employee stock purchase plan
Concierge
138 WILLOUGHBY APARTMENT CORP —Brooklyn, NY
- $22.34 - $29.79 an hour
- Full-time
- Residential
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Concierge (Residential Overnight Shift)
Related —New York, NY
- $30.78 an hour
- Overnight shift
- Residential
- High school diploma or GED
- Ability to lift 50 pounds

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Director of Resident Experience

Topaz HR -
Greenpoint, NY

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Job Details

Full-time
$90,000 - $120,000 a year

Benefits

Paid holidays
Paid time off

Qualifications

Employee onboarding
Staff performance monitoring
Procedural guides
Team leadership
Standard Operating Procedures (SOPs) implementation
Coaching
Managing hospitality teams
Team development
Project management
Operational excellence initiatives
Standard operating procedures (SOPs)
Professional development training

Full Job Description

Position Overview

A vertically integrated real estate organization specializing in development, construction & property management and family office operations is seeking a full-time Director of Resident Experience to lead and elevate the resident experience across its luxury portfolio. This role will be responsible for creating, implementing, and maintaining hospitality standards throughout the full resident journey from initial inquiries and move-in through ongoing residency and move-outs.

Responsibilities

Lead the resident experience strategy across a portfolio of luxury multifamily properties, ensuring a consistent and memorable resident journey from first contact through move-out
Develop and implement hospitality-focused service standards that elevate the resident experience across all properties
Create and maintain SOPs, onboarding programs, training materials, service manuals, and performance standards for resident-facing teams
Train, coach, motivate, and mentor front desk staff, package room associates, porters, maintenance personnel, and other on-site team members
Conduct property visits, service audits, and quality assessments to ensure consistent execution of hospitality and customer service standards
Develop resident engagement initiatives, including move-in experiences, welcome gifts, communication strategies, and resident appreciation programs
Establish performance metrics and accountability measures, leverage training software to track employee development, collaborate with leadership on service improvements, and proactively resolve resident concerns

Qualifications

3–5+ years of experience in luxury hospitality, hotels, residential property management, guest services, concierge operations, resident experience, or a related field
Proven experience creating, implementing, and delivering employee training programs across multiple departments and employee levels
Strong understanding of hospitality principles, resident engagement, and service excellence standards within luxury environments
Demonstrated ability to develop SOPs, onboarding programs, training materials, operational processes, and performance accountability frameworks
Experience managing employee performance standards, service quality initiatives, and continuous improvement programs
Excellent leadership, communication, coaching, presentation, and interpersonal skills, with the ability to influence teams across all levels of an organization
Highly organized and professional with strong project management abilities, proficiency in training or employee development software, willingness to travel between Brooklyn properties, and bilingual abilities considered a plus

Compensation & Benefits

$90,000 – $120,000 annually (based on experience)
PTO, paid holidays and benefits package
Opportunity to create and lead the company-wide hospitality and resident experience platform

About the Employer

This company owns and manages luxury residential communities throughout Brooklyn and is committed to delivering a hospitality-driven living experience that distinguishes its properties in a competitive market. The company is currently expanding its operations and relocating to a new headquarters in Greenpoint as part of its continued growth.

EEO Statement

Topaz HR is an Equal Opportunity Employer, and we do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, or any other status protected by applicable law. We value and are committed to creating an inclusive environment for all employees.

Please Note

Topaz HR is conducting this search on behalf of one of our clients. The employer's name will be disclosed during the interview process, and all hiring decisions will be made directly by the client.

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