Top 2 Front desk agent Jobs in Devils Lake, Nd

Front Desk
Cobblestone Hotel & Suites Devils Lake ND —Devils Lake, ND
- From $15 an hour
- Part-time
- Serving
- Sales
- Basic math
Quick Apply
13h
Hotel Front Desk Clerk
Sleep Inn & Suites —Devils Lake, ND
- $13.50 - $15.00 an hour
- Hotel
- High school diploma or GED
- Organizational skills
Quick Apply

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Front Desk

Cobblestone Hotel & Suites Devils Lake ND
Devils Lake, ND

Quick Apply

Job Details

Part-time | Full-time
From $15 an hour
13 hours ago

Qualifications

Serving
Computer operation
Sales
Basic math
English
High school diploma or GED

Full Job Description

Job Description

Job Title: Front Desk Service Representative, 3pm-11pm

Position Purpose: To provide an efficient & friendly atmosphere to service guests. Follow all Company policies & procedures.

Job Duties

Greeting guests, performing guest transactions, balancing reports, processing reservations & credit cards.
Provide quality services for guests including pertinent information about the area.
Handle & resolve guest complaints & concerns.
Operate a switchboard with courteous & polite manners. Send & receive faxes.
Perform laundry duties – sort, wash, dry, fold, & put away.
Demonstrate good communication skills.
Knowledge of computer equipment.
Record information in the daily communications book & shift reports.
Work with other departments to ensure room status is up to date & room repairs are done in a timely basis.
Restocking the market with items to sell.
Promote all marketing programs to the guest.
Responsible for accurate cash control to include keeping the cash drawer at a minimum & ensuring that the shift deposits balance.
Maintain a neat clean appearance behind the front desk, in the lobby area, pool room, fitness room, game room, & public bathrooms.
Operate TDD equipment for hearing impaired guests.
Implement all company policies & procedures for safety & security.
Responsible for key control. Issues & receives both room keys & master keys.
Cleaning guestrooms & lobby area as needed.
Restocking the front desk supplies
Deliver requested items to a guestroom if needed, such as a playpen, pillows, or linens.
Assist in training new front desk staff.
Serve drinks in the lounge to guests of age. Check ID’s for proper age.
Maintain a clean, sanitary bar & table area for the lounge guests.
Wash lounge dishes as needed.
Follow safe food handling requirements.
Property security - walking & checking the stairways, pool room, fitness room, game room, entryways are to be locked except the front door, Lounge, meeting room, & exterior of the property is to be checked each shift.

Job Requirements

Read, write & speak English. Writing must be legible.
Neat, well-groomed appearance.
Must have a flexible schedule to include evenings, weekends, & Holidays.
Good communication skills.
Pleasant personality & people skills.
Perform basic math with & without a calculator.
Must be 21 or older.

Accountability

Maintain high levels of quality, service, & cleanliness.
Daily accountability for cash drawer, deposits & guest sales.

Experience or Training Required

High School education
Previous desk experience preferred but not necessary.

Pay: From $15.00 per hour

Work Location: In person

Quick Apply

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front desk agent jobs in devils lake, nd

Front Desk

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