Top 92 Guest service agent Jobs in Diamond Bar Ca

Hotel Front Desk Clerk
Holiday Inn Diamond Bar —Diamond Bar, CA
- $17.50 - $18.50 an hour
- 8 hour shift
- Computer literacy
- Basic math
- Hotel
- Employee discount
Quick Apply
Front Desk Agent
Residence Inn Ontario —Ontario, CA
- $18 - $19 an hour
- Computer literacy
- Residential
- Hotel
Hotel Front Desk Agent
Fairfield Inn by Marriott —Rancho Cucamonga, CA
- $16.90 - $17.50 an hour
- Part-time
- Sales
- Hotel
- Cleaning
- Employee discount
- Flexible schedule
Quick Apply
Front Office Agent
Marriott International, Inc —Costa Mesa, CA
- $29.65 an hour
- Weekends as needed
- Hotel
- Fair chance
- Entry level
13d
Guest Service Agent
Hilton —Orange, CA
- $23 an hour
- Full-time
- Hotel
- Entry level
- Paid parental leave
- Employee stock purchase plan
5d
Front Desk Agent
Rebel Hotel Company —Ontario, CA
- Full-time
- Hotel
- Assembly
- Entry level
Quick Apply
Front Office Agent
Pacific Palms Resort —City of Industry, CA
- $18 an hour
- Full-time
- Basic math
- Organizational skills
- Ability to stand for extended periods
Quick Apply
7d
Front Desk Supervisor
JW Marriott Anaheim —Anaheim, CA
- $30 an hour
- Full-time
- Ability to walk for extended periods
- Writing skills
- Basic math
- Free parking
- Disability insurance
Quick Apply
Front Desk Agent
The Westin Anaheim Resort —Anaheim, CA
- $25.78 - $26.78 an hour
- Part-time
- Spanish
- Ability to walk for extended periods
- Word processing
Quick Apply
Front Desk Agent
Columbia Hospitality Inc —Duarte, CA
- $23 - $24 an hour
- Full-time
- Office
- Hotel
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
4h
Hotel Front Desk Agent (FT)
Courtyard by Marriott Anaheim and Waterpark —Anaheim, CA
- From $19.50 an hour
- Weekends as needed
- Hotel
- Data entry
- Entry level
- Free parking
- Health insurance
Quick Apply
6d
Night Auditor
Rancho Cucamonga Courtyard by Marriot —Rancho Cucamonga, CA
- $17.90 - $19.00 an hour
- Part-time
- Hotel
- Entry level
- Profit sharing
- Health insurance
Quick Apply
Front Desk Agent
USC —Los Angeles, CA
- $22.79 - $28.00 an hour
- Night shift
- Hotel
- High school diploma or GED
- Bachelor's degree
Front Desk Agent
Springhill Suites Arcadia —Arcadia, CA
- $17.50 an hour
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
2d
Guest Services Agent
WINDSOR CAPITAL GROUP —Brea, CA
- Part-time
- Hotel
- Entry level
- Disability insurance
- Health insurance
Quick Apply
Hotel Front Desk Agent $23 Per Hour
Commerce Casino —Commerce, CA
- $23 an hour
- Full-time
- Writing skills
- No high school diploma
- English
- Health insurance
- Dental insurance
Quick Apply
Guest Service Agents at Anaheim Resort Suites
PROSPERA MANAGEMENT INC. —Anaheim, CA
- $21.36 - $22.00 an hour
- Weekends as needed
- 18 years or older
- Organizational skills
- 1 year
Quick Apply
Front Desk Agent
Hilton Garden Inn Arcadia —Arcadia, CA
- $18.50 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supervisor
Ontario Airport Hotel & Conference Center —Ontario, CA
- $20.00 - $26.50 an hour
- Full-time
- Mid-level
- Hotel
- Supervising experience
- Free parking
- Health insurance
Quick Apply
4d
Guest Service Representative (Part-Time)
Good Nite Inn —Buena Park, CA
- $17.50 an hour
- Part-time
- Customer service
- Office
- Hotel
- Free parking
- Employee discount
Quick Apply

I want to receive the latest job alert for guest service agent in diamond bar ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

guest service agent jobs near diamond bar ca

Hotel Front Desk Clerk

Holiday Inn Diamond Bar
Diamond Bar, CA

Quick Apply

Job Details

Part-time
$17.50 - $18.50 an hour

Benefits

Employee discount

Qualifications

Computer operation
Phone communication
Basic math
Client inquiry handling
Computer skills
Hotel and accommodations guest complaints handling
Client interaction via phone calls

Full Job Description

Job description:

The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, you will not only be the person our guests rely on to handle transactions, offer local insights, and anticipate every detail of a friction-free experience. You will also create the warm atmosphere that makes our guests feel at home in any location.

Your day to day:

Be the warm welcome that kicks off a memorable guest experience.
Acknowledge IHG Rewards Club members and returning guests, in person or on the phone.
Take and manage guest bookings, up-selling opportunities and telling them about ways to improve their stay.
Handle cash and credit card transactions, review current guest payment status to ensure all charges are covered. Verify and count assigned bank and the beginning and end of every shift.
Start every stay right by swiftly checking guests in and out - take IDs, hand out room keys, and control and release safety deposit boxes.
Stay one step ahead of guests’ needs – record and act on their preferences, and handle their messages, requests, questions, and concern.
Be a trusted contact for all guests. Help them with anything from bill issues to local knowledge, and loop in management when necessary.
Stay safe all the time. Following our safety procedures, you will report all incidents and wear any protective gear needed.
Take pride in your appearance and place as a brand ambassador.
Always know what events and activities are on the day’s schedule.
Jump into other ad-hoc duties when your colleagues need your help.
Effectively communicate updates to the hotel through end of shift communication
Complete daily tasks as required.

REQUIRED SKILLS:
· Communication skills – guests will need to come to you with concerns as well as complaints, so you will need to be approachable and easy to talk to, whether on the phone, in person, or through email.

· Problem-solver – Every guest concern is an opportunity to go above and beyond for our guests.

· Literate and tech-savvy, you will need a good grasp of reading, writing, basic math, and computer skills.

· Ideally you will have at least 1 year of prior hotel or customer service experience.

· Strength – you may be required to lift, push, and/or pull up to 50 lbs

· Flexibility – Hotels are 24 hours a day, 7 days a week, all year around job. Nights, weekends, and holiday shifts are all part of the job.

Additional Notes:
· Front Desk Agents will be required to sit/stand for extended infrequent amounts of times.

· All employees must abide by all policies and procedures as set forth in the company handbook.

· Training through IHG must be completed through Merlin within the first 30 days of starting your role. Training courses will be provided by Department Head.

Job Type: Part-Time

Schedule:

8 hour shift
Day shift
Evening shift
Holidays
Night shift

Experience:

Hotel experience: 1 year (Preferred)

Pay: $17.50 - $18.50 per hour

Benefits:

Employee discount

Work Location: In person

Quick Apply

Refine Your Search

guest service agent jobs in diamond bar ca

Hotel Front Desk Clerk

Front Desk Agent

Hotel Front Desk Agent

Front Office Agent

Guest Service Agent

Front Desk Agent

Front Office Agent

Front Desk Supervisor

Front Desk Agent

Front Desk Agent

Hotel Front Desk Agent (FT)

Night Auditor

Front Desk Agent

Front Desk Agent

Guest Services Agent

Hotel Front Desk Agent $23 Per Hour

Guest Service Agents at Anaheim Resort Suites

Front Desk Agent

Front Desk Supervisor

Guest Service Representative (Part-Time)

I want to receive the latest job alert for guest service agent in diamond bar ca

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected