Top 20 Service manager Jobs in Dickinson, Nd

Service Manager Oil & Gas
Butler Machinery Company —Dickinson, ND
- Weekends as needed
- Clean driving record
- Computer literacy
- Recruiting
- Health savings account
- AD&D insurance
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Service and Parts Manager
Bobcat of Mandan —Dickinson, ND
- $30 - $34 an hour
- Full-time
- Dealership
- Mid-level
- Leadership
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Truck Engine Parts & Service and Second Level Dealer Manager
Butler Machinery Company —Dickinson, ND
- Full-time
- Dealership
- 3 years
- Driver's License
- Health savings account
- AD&D insurance
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12d
Customer Service Manager
Family Fare —Dickinson, ND
- Full-time
- Spanish
- Ability to walk for extended periods
- Mid-level
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7d
Field Services Supervisor
Lufkin Industries —Dickinson, ND
- Weekends as needed
- Clean driving record
- Microsoft Excel
- Microsoft Outlook
- Opportunities for advancement
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Lead Service Engineer
Strategic Powergen Solutions —United States
- $55 - $75 an hour
- Contract
- Customer service
- Business development
- Driver's License
- Opportunities for advancement
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1d

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service manager jobs near dickinson, nd

Service Manager Oil & Gas

Butler Machinery Company -
Dickinson, ND

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Job Details

Full-time

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Financial planning services
Paid time off
Employee assistance program
Vision insurance
Life insurance

Qualifications

Customer communication

Full Job Description

Oil and Gas Service Manager – Bismarck, Dickinson, or Minot

As the Oil and Gas Service Manager, you would be responsible for regional management of the service department by managing job progress, resolving customer disputes, supervising staff, and scheduling the service team. Along with these duties, you will be asked to attend customer events as time allows us to help build customer relations and grow our O&G business. If you are passionate about customer service and have related experience, read the job description below and apply today!

We offer a generous retirement plan with 10% guaranteed and up to 5% discretionary provided by the company annually, once eligibility is met, with no minimum required contributions out of your pocket. This is your opportunity to grow professionally with an industry-leading equipment provider with a 65+ year presence in the marketplace!

Responsibilities:

Handles customer-related service functions such as job scheduling, job progress, warranty issues, resolving disputes, etc.
Oversees and assists in scheduling work in the service area in an effective manner that allows for the best use of the available space and the best service for our customers.
Supervises service associates, including employee relations issues, performance reviews, training needs, disciplinary action, and termination.
Develop business plans and goals to include staffing needs, tools and equipment, and service promotion strategies.
Monitor Key Performance Indicators and other available reports and adjust business plans and procedures/processes as appropriate.
Handles documentation and resolution of Goodwill claims with manufacturers.
Interviews and hires personnel for the service department.
Prepares customer repair estimates and/or quotes as required in a timely and accurate manner and provides follow-up.
Review work orders and ensure timeliness of completion and accuracy.
Provides documentation as required for personnel issues, accidents, safety matters, customer disputes, etc.
Regularly review JHA’s, review company-wide safety incidents with the team to pass on lessons learned, enforce safety policies, etc.
Works within and promotes the vision, mission, and values of BMC.
Performs other duties as assigned.

Supervisory Duties:

Manages service department personnel.
Organizes, communicates, and delegates responsibilities and priorities to ensure the successful operation of the department.
Provides regular and timely feedback that recognizes employee performance, motivates employees, and promotes self-development.
Communicates with and coaches employees on assignments, providing technical expertise as needed.
Selects, trains, and develops employees consistent with department/division goals, providing coaching on career development.

Qualifications:

Mechanical experience with large bore diesel and natural gas engines
Two-year degree or equivalent experience and training preferred
Prior supervisory experience or Service Management Training preferred
Excellent customer service skills
Good oral and written communication skills
Computer knowledge
Ability to work nights and weekends, as needed, during peak workload times to meet deadlines and deliver exceptional customer service.
Must possess a clean driving record and be able to meet company insurability guidelines.

As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to start your career with our team, here are some things we offer within our full benefits package:

10% Annual Retirement Employer Contribution, with an Additional 5% Discretionary Employer Contribution
Health Insurance – 3 plan options
Health Savings Account – Employer contribution up to $1,300/year
Dependent Care Flex Spending Account
Dental Insurance – 2 plan options
Vision Insurance
Basic Life/AD&D and Supplemental Life Insurance
Employer paid Short-Term Disability Coverage – 60% of base pay/salary
Long-Term Disability Coverage
Maternity / Paternity Benefits
Holidays
Paid Time Off (PTO)
401(K) Plan
Employee Assistance Program (EAP) – including Health Coaching
SmartDollar – employer paid financial planning program
Legal Shield/ID Shield products

EOE/Vet/Disability

#LI-Onsite

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service manager jobs in dickinson, nd

Service Manager Oil & Gas

Service and Parts Manager

Truck Engine Parts & Service and Second Level Dealer Manager

Customer Service Manager

Field Services Supervisor

Lead Service Engineer

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