Provide high quality patient care services, greeting and treating all patients' and guests with courtesy, fairness, and respect. Work with management and staff members in a spirit of cooperation and teamwork.
Supports the goals and objectives of the practice. Responsibilities include courteously and professionally greeting patients and assisting with registration, scheduling, measuring vital signs, collecting health history and scribing patient notes for physicians.
General Duties and Responsibilities:
● Follows office policies, procedures, and protocols as appropriate
● Communicates effectively with other staff members
● Follows OSHA regulations and the safety guidelines of the practice
● Follows HIPAA policies and procedures
● Respects and maintains patient confidentiality
● Greets visitors in a polite, prompt, helpful manner. Provides any necessary instructions/directions
● Maintains clean, orderly work area
● Updates information in electronic patient charts and patient portal according to policy
● Interacts in a consistently professional and courteous manner with co-workers, patients, physicians and all others with whom contact occurs in the workplace
● Treats peers, superiors, subordinates, patients and vendors with fairness, courtesy and professionalism and contribute to the overall positive work environment of the clinic
● Reports to work at the scheduled time, demonstrate consistent and regular attendance, and consistently work the duration of the scheduled shift
● Adheres to the philosophy of providing exceptional customer service at all times
Specific Duties and Responsibilities
● Provide support to physician during examinations, office surgeries including Mohs procedures, medical/cosmetic procedures, dressing changes and other first aid procedures.
● Assists with instrument handling and exam/procedure preparation
● Assists with injections.
● Assist patients with pre and post procedure instructions, prescription requests, address pharmacy callbacks, provider orders, update charting and filing
● Maintains clean, warm and inviting examination rooms for patient visits
● Intake/rooming of patients
● Cleans rooms as needed
● Obtain patients' chief complaints and medical histories
● Performs suture removal and medical dressings
● Completes paperwork for laboratories and ensures proper paperwork is uploaded into patients’ electronic medical records
● Ensures all referral letters are sent back to the referring physician
● Notifies patients with pathology and/or laboratory results as needed
● Educates patients
● Sterilizes instruments
● Stocks exam/surgical rooms
● All other standard medical assistant duties
● Performs other Job Activities as assigned per office location
● Triage patients
● Prescribe and send assigned prescription
Required Knowledge, Skills and Abilities:
Biopsies
Excisions
Mohs Surgery
Knowledge of medical/dermatology terminology and general clerical procedures
Basic computer skills
Customer service
Must be self-directed and able to work independently
Ability to read, understand and follow oral and written instructions
Multi-tasking
Attention to detail
Professionalism
Time management
Some local travel may be needed
Excellent oral and written communication skills.
Ability to work in stressful situations.
Education and Experience:
High School graduate or equivalent
Medical Assisting Certification
1-3 years dermatology office experience
EMA experience preferred
Job Type: Part to Full time
List Additional Responsibilities:
● MA Daily Tasks When in Clinic (Setup Cautery, Disperse both sizes Lidocaine syringes, Wash & pack instruments)
● Mid Day MA Tasks (Put away lidocaine syringes, turn off or Put away cautery as needed, check call messages)
● P.M. MA Tasks (Wash & pack instruments, Restock boxes, Check prescriptions, Put away lidocaine syringes, Scan & file documents, Clean patient rooms, Put away Laser key, restock rooms and all boxes)
● Ensure all patient rx are sent every day before leaving
● Empty biohazard trash
● Wipe down rooms and Cavi wipe at the end of each day
Job Type: Full-time
Pay: $16.00 - $23.00 per hour
Benefits:
- AD&D insurance
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- Opportunities for advancement
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
