Top 993 Customer service representative Jobs in District Heights Md

Call Center Member Service Associate
NASA Federal Credit Union —Upper Marlboro, MD
- $21.00 - $25.50 an hour
- Overtime
- Hybrid work
- High school diploma or GED
- Typing
- 1 year
- Health savings account
- AD&D insurance
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12d
Customer Service Call Center Agent
VECRA Inc —Lanham, MD
- $18.50 an hour
- 8 hour shift
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Paid training
- Paid holidays
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Customer Service Associate
Wawa, Inc. —District Heights, MD
- $17.25 - $21.25 an hour
- Part-time
- Serving
- Reliable transportation
- Communication skills
- Paid parental leave
- Health insurance
Customer Service Specialist
Orkin —Forestville, MD
- $20 - $25 an hour
- Full-time
- Sales
- Computer literacy
- Office
- Employee stock purchase plan
- Paid holidays
Call Center Operator - All Shifts
AFCO LLC —Bethesda, MD
- $23 an hour
- Night shift
- Writing skills
- Administrative experience
- High school diploma or GED
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Client Success Representative (Remote)
Demand.com —Washington, DC
- Remote
- Mid-level
- Communication skills
- Time management
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Customer Service Specialist
Ameritech Construction —Waldorf, MD
- $25 - $40 an hour
- Urgently hiring
- Sales
- No experience needed
- Reliable transportation
- Paid training
- Health insurance
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6d
Call Center Representative - Bowie MD (VE26081133MD)
The Bowen Group - VEOCC —Bowie, MD
- From $17.75 an hour
- Full-time
- Remote
- Residential
- US work authorization
- Typing
- Paid holidays
- Disability insurance
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Customer Services Representative
M Management Inc —Capitol Heights, MD
- $20 an hour
- Email
- Computer literacy
- Office
- Conflict management
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Customer Service Associate I
Dollar Tree —Capitol Heights, MD
- $15.30 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Call Center Representative
Surib —Washington, DC
- $3,825 - $4,400 a month
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
- Paid training
- Opportunities for advancement
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3h
Reservationist/CSR (Part-Time)
Transdev —New Carrollton, MD
- $21.00 - $36.60 an hour
- Part-time
- Background check
- Computer literacy
- Pass drug screening
- Paid time off
- Opportunities for advancement
Member Service Representative I
STATE DEPARTMENT FEDERAL CREDIT UNION —Alexandria, VA
- $20 - $25 an hour
- Full-time
- Remote
- Windows
- High school diploma or GED
- Analysis skills
- Paid holidays
- Health insurance
Customer Service Professional
Burley Insurance and Financial Services, Inc —Bowie, MD
- $45,000 - $55,000 a year
- Full-time
- Entry level
- 401(k) matching
- Opportunities for advancement
Quick Apply
Customer Service Associate
Eco Global —Washington, DC
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Ability to sit for extended periods
Quick Apply
Call Center Representative
Virginia Heart —Falls Church, VA
- $19 - $23 an hour
- Full-time
- Spanish
- Microsoft Outlook
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
13d
customer service
Dollar Tree —Capitol Heights, MD
- $15.30 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance
Call Center Representative
Sparkbit 360 —Washington, DC
- $16 - $26 an hour
- Full-time
- Computer skills
- Communication skills
- Entry level
- Opportunities for advancement
Quick Apply
5d
Patient Service Representative
Inova Health System —Fairfax, VA
- Full-time
- Remote
- Microsoft Excel
- Pediatrics
- Experience equivalent to degree accepted
- Wellness program
- Paid parental leave
Customer Service Associate I
Family Dollar —Capitol Heights, MD
- $15.30 - $15.50 an hour
- Part-time
- High school diploma or GED
- Ability to lift 50 pounds
- Grocery store experience
- Health insurance
- Dental insurance

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Call Center Member Service Associate

NASA Federal Credit Union -
Upper Marlboro, MD

Quick Apply

Job Details

Full-time
$21.00 - $25.50 an hour
12 days ago

Benefits

Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Credit union membership
Life insurance
Referral program

Qualifications

Opening bank accounts
Electronic fund transfers
Retirement account customer support
Promoting products
Account maintenance
Phone communication
Loan document collection
Bank transfers
Promoting bank products
Money transfers
High school diploma or GED
Cross-selling
Disability insurance knowledge
Checking account customer support
Assisting with digital banking services
Typing
10 key typing
Customer support for financial loans
Handling account queries
1 year
Grammar Experience
Promoting bank services
Entry level
Client interaction via phone calls

Full Job Description

NASA FCU is on a mission to find exceptional Call Center Member Service Associates who are passionate about delivering exceptional member service. Our homebase is located at 500 Prince George's Blvd in Upper Marlboro, Maryland.

You must reside in Maryland, Washington DC or Virginia.

All call center team members must be available to work 40 hours per week with weekday shifts as early as 8 am and as late as 5 pm and Saturdays from 8 am – 2 pm. Working a minimum of two Saturdays per month is also part of the schedule. This is a Remote-Hybrid position with your initial 90-120 days onsite.

Join our mission at NASA Federal Credit Union and be a part of a team that is committed to providing exceptional member service while promoting and selling our innovative products and services!

Essential Duties and Responsibilities: (Include the following with other duties as assigned.)

Assists members with multifaceted online financial services (in-depth understanding of online products and services).
Performs business account, IRA, and HSA transactions.
Handles new account opening inquiries.
Process consumer loans; collecting supporting application documentation and entering loan information into the lending system.
Advises members regarding available insurance protection (life, disability, gap, etc.).

CCMSA I (Basic):

Maintains professional telephone skills by adhering to Call Center quality standards and consistent use of the Call Center telephone dialog.
Participates in Call Center quality initiative by self-monitoring calls using call recording software and making the necessary adjustments to improve individual performance.
Responds to member inquiries regarding the operation of accounts, account usage charges, access to accounts, interest rates on savings and loan products, resolving account discrepancies, credit, debit and ATM cards, account information, loan applications and assisting members to make the most effective use of services offered by the Credit Union.
Processes a variety of financial transactions on member accounts including funds transfers, withdrawals, stop payments, loan payments, check orders, and issues cashier’s checks and share certificates. May also process daily department mail.
Maintains a thorough knowledge of Credit Union products and services and actively markets and cross-sells products and services offered by the Credit Union by educating members on the features and benefits of the products.
Provides efficient and responsive service to members by maintaining an acceptable level of productivity as measured by established Call Center production metrics and actively strives to achieve any assigned goals for loans, deposits, and services.
Utilizes keyboard, ten-key, and computer navigation skills in order to access multiple systems at the same time while typing and conversing with a member.
Demonstrates good grammar while utilizing keyboard, ten-key, and computer navigation skills to access multiple systems simultaneously while typing and conversing with a team member.

CCMSA II (Broad): Has all job duties of an MSA I

Ability to perform all Call Center MSA I duties and functions.
Assists members with multifaceted online services (in-depth understanding of online products and services).
Performs business account, IRA, and HSA transactions.
Handles general new account opening inquiries.
May handle consumer loan document collection.
Advises members regarding available insurance protection (life, disability, gap, etc.).

Education and Experience: Call Center MSA I:

High school diploma or general education degree (GED).
A minimum of one year of customer service experience.
Call handling is preferred. Applicable Environments: Financial Institutions, Retail with customer service call centers.

Call Center MSA II:

High school diploma or general education degree (GED).
Experience in a High-Volume Call Center averaging 50-70 inbound calls a day. Applicable Environments: Financial Institutions, Retail with customer service call centers.

Our generous benefit package includes:

Salary: Position is overtime eligible.

Call Center MSA I: $21.00 - $22.00
Call Center MSA II: $24.00 - $25.50

NASA Federal Credit Union offers an array of benefits including comprehensive healthcare, 401(k), paid leave, remote work options for applicable positions, and more.

+Insurance coverage begins the 1st day of the month, following 30 days after hire date.

100% Credit Union-Paid

Health Insurance (Choice of two nationwide PPO plans)
High-Deductible Plan: 100% employer contribution toward premium. (HSA and FSA compatible) +*
Low-Deductible Plan: Generous employer contribution toward premium. (FSA compatible) +
Dental Insurance: Generous employer contribution toward premium+
Vision Insurance: Generous employer contribution toward premium+
Long-term Disability Insurance+*
Flexible Spending Medical Account (FSA)+
Flexible Spending Dependent Care Account+
Health Savings Account (HSA)+
Voluntary Supplemental Life Insurance+
Voluntary Dependent Life Insurance+
Voluntary Short-term Disability Insurance+
401(k) with employer match up to 6% and immediate 100% vesting
Gain Sharing Bonus (eligibility rules apply) *
Life Insurance/AD&D+*
Vacation Leave (excluding Outside Loan Officers)
Sick and Safe Leave
11 Paid Holidays
Education Assistance
Employee Referral Bonus*
Credit Union Membership Eligible
Employee Assistance Program+*
Identity Theft Protection (Additional fee to add family members) +*
Pet Health Insurance
Employee Discount Program

All benefits are based on meeting NASA Federal Credit Union’s eligibility requirements and the carrier’s terms and conditions.

WE’RE STRONGER TOGETHER

At NASA Federal Credit Union, we strive to ensure a culture of collaboration, inclusion, and opportunity where everyone can feel valued, appreciated, and respected. We commit to recruit and retain a diverse team with the best talents to live our vision, mission, and values. We recognize that respecting different perspectives and experiences makes us stronger together.

Posted 3/6/26

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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customer service representative jobs in district heights md

Call Center Member Service Associate

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Customer Service Associate

Customer Service Specialist

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Customer Service Specialist

Call Center Representative - Bowie MD (VE26081133MD)

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Essential Duties and Responsibilities: (Include the following with other duties as assigned.)

CCMSA I (Basic):

CCMSA II (Broad): Has all job duties of an MSA I

Education and Experience: Call Center MSA I:

Call Center MSA II:

Our generous benefit package includes:

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