Top 34 Technical support associate Jobs in District Of Columbia

Field Support Services, Associate
Peraton —Landover, MD
- $80,000 - $128,000 a year
- Up to 50% travel
- Bachelor of Science
- Master's degree
- Health savings account
- Paid holidays
Information Technology Associate I (Junior)
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $63,500 - $71,500 a year
- Full-time
- Office
- Computer networking
- Entry level
Quick Apply
Associate Tech Support Analyst
Optum —Washington, DC
- $28.94 - $51.83 an hour
- Full-time
- Pass drug screening
- Mid-level
- Office
- AD&D insurance
- Employee stock purchase plan
Tech Support Associate, Tech Support Center
George Washington University —Foggy Bottom, DC
- $25.04 - $37.48 an hour
- Overtime
- Background check
- Google Workspace
- Mid-level
- Disability insurance
- Health insurance
1d
Desktop Support Specialist ( Mid-Level)
TriTech Enterprise Systems, Inc. —Washington, DC
- Part-time
- Mid-level
- Windows
- In-person
Quick Apply
IT Associate (On-Site)
SPC Financial —Rockville, MD
- Computer science
- Computer Science
- Mid-level
Audience Support Associate, App Retention
NPR —Washington, DC
- $71,000 - $80,000 a year
- Email
- 3 years
- Bachelor's degree
- Travel
- AD&D insurance
- Disability insurance
10d
Desktop Support Technician, Associate
LCG, Inc. —Bethesda, MD
- $28 - $32 an hour
- Computer Science
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply
IT Associate
Legends Global —Tysons, VA
- $25 - $30 an hour
- Part-time
- Windows
- High school diploma or GED
- Communication skills
2d
Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required
General Dynamics Information Technology —Washington, DC
- $26.44 - $35.78 an hour
- Monday to Friday
- Computer literacy
- English
- Office
IT Support Associate
Rune Technologies —Arlington, VA
- $80,000 - $110,000 a year
- Full-time
- Mid-level
- SharePoint
- 2 years
- Commuter assistance
- Health insurance
5d
Information Technology Associate III (Mid)
PEOPLE TECHNOLOGY AND PROCESSES LLC —Washington, DC
- $71,500 - $85,000 a year
- Full-time
- Mid-level
- 4 years
Quick Apply
Technology Associate
Al-Huda School —College Park, MD
- Computer Science
- Writing skills
- Analysis skills
Tier 2 - Mid Level Desk Side IT Specialist
ActioNet —Washington, DC
- $65,000 - $75,000 a year
- Full-time
- Computer Science
- Mid-level
- Administrative experience
- AD&D insurance
- Health insurance
Quick Apply
Associate Systems Analyst
Rare —Arlington, VA
- $56,000 - $60,000 a year
- Full-time
- Mid-level
- Office
- Windows
Technical IT Support Specialist - Associate (Job 1427)
DLH —Bethesda, MD
- $57,000 - $61,000 a year
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
5d
Testing and Training Associate
KBR —Lanham, MD
- $75,000 - $130,000 a year
- Full-time
- Up to 50% travel
- Master's degree
- High school diploma or GED
2d
Associate Service Desk Technician (On-Site)
Oneida Professional Services —Fort Meade, MD
- Full-time
- Computer science
- Computer Science
- Windows
- Wellness program
- Paid holidays
Quick Apply
Help Desk Technician – Mid-Level & Senior-Level (2 Openings)
ActioNet —Vienna, VA
- Up to $112,000 a year
- Full-time
- Research
- Mid-level
- 3 years
Quick Apply
12d
Mid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret Required
General Dynamics Information Technology —Washington, DC
- $35.04 - $47.40 an hour
- Monday to Friday
- English
- Mid-level
- Office

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Field Support Services, Associate

Peraton -
Landover, MD

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Job Details

$80,000 - $128,000 a year

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Telecommunications network troubleshooting
Post-sales product instruction
On-site technical support
Field service
TS/SCI
Electronic network maintenance
Bachelor of Science
Software installation
User training (technical support)
Master's degree
System maintenance
High school diploma or GED
Analysis skills
Bachelor's degree
Systems analysis
Field engineering
Entry level
Under 1 year

Full Job Description

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees solve the most daunting challenges that our customers face. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

About The Role

Provides expert and second tier technical support and analysis to field engineers and technicians. Provides technical advice and guidance on installation, adaptation, configuration, or enhancement of technical products, programs, and systems. Tests, trains, and fields support to customers regarding technical aspects of designated systems and services. Provides expertise for the resolution of technical problems, troubleshoots products, and modifies products to customer requirements. Maintains network stability through advanced troubleshooting, timely resolution of incidents, and proactive maintenance to provide the maximum availability and optimal Mean Time to Repair. Provides training to customers. Travel is frequent and work is generally performed at the customer site. Partners with developers and engineers to reduce reoccurring incidents. Answers questions about installation, operation, configuration, customization and usage of designated systems and services.

Qualifications

0 years with BS/BA; 4 years no degree

An Active/Current Top Secret/SCI security clearance.
Bachelor's degree and no years of experience years of relevant experience; Master’s degree and no years of experience; High School Diploma/GED and four (4+) years of relevant experience
Possess knowledge of designated systems.

Willingness to work outside of normal work hours
Ability and willingness to travel up to 50%

Details

Target Salary Range: $80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual’s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.

Benefits Statement: Peraton offers eligible employees a variety of benefits including medical, dental, vision, life, health savings account, short/long term disability, EAP, parental leave, 401(k), paid time off (PTO) for vacation, and company paid holidays. A full listing of available benefits can be viewed at https://www.careers.peraton.com/benefits.

Application Statements: The application period for the job is estimated to be 30 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates. By applying to this job, you are expressing interest in the role and the Company. During the review of your application, you may be required to participate in an on-camera interview, as well as participate in a process to verify your identity. Use of artificial intelligence (AI) tools of any kind during Peraton interviews is strictly prohibited unless the candidate has obtained prior written authorization. All interview responses must be the candidate’s own.

EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

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Refine Your Search

technical support associate jobs in district of columbia

Field Support Services, Associate

Information Technology Associate I (Junior)

Associate Tech Support Analyst

Tech Support Associate, Tech Support Center

Desktop Support Specialist ( Mid-Level)

IT Associate (On-Site)

Audience Support Associate, App Retention

Desktop Support Technician, Associate

IT Associate

Associate Help Desk Technician (Tier 1) - All shifts available - Active Top Secret required

IT Support Associate

Information Technology Associate III (Mid)

Technology Associate

Tier 2 - Mid Level Desk Side IT Specialist

Associate Systems Analyst

Technical IT Support Specialist - Associate (Job 1427)

Testing and Training Associate

Associate Service Desk Technician (On-Site)

Help Desk Technician – Mid-Level & Senior-Level (2 Openings)

Mid-Level Help Desk Technician (Tier 1) - all shifts available - Active Top Secret Required

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