The Pharmacy Technician 3 is responsible for gathering information from medical records and other sources as required to prepare and submit prior authorization requests and conduct benefit checks. Communicates on status of requests to requesting parties as appropriate and may work to resolve complex prior authorization requests. Maintains database of activities to document workload and impact on patient outcomes. #CA-DS
Apply By Date
7/26/2026 at 11:59pm PST
Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position.
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California Licensed Pharmacy Technician
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Minimum education satisfied through attainment of the required licensure/certification
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Recent experience processing third party billing
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Experience in performing pharmacy calculations
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Experience in the use of pharmacy information systems and look-up of patient data on hospital information systems
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Ability to prepare and submit Prior Authorization requests
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Knowledge of current California Pharmacy Law
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Working knowledge of using an electronic medical record (EMR)
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Demonstrated ability to be organized and to keep accurate records and pay close attention to details
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Demonstrated knowledge of generic and trade drug names and pharmacy terminology
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Demonstrated ability to be self-motivated and work with minimal supervision, yet recognize when it is appropriate to seek assistance from others when limits of authority have been reached
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Problem-solving skills to independently recognize and define a problem and identify the resources available to help solve the problem, create and implement via solutions, and follow through to ensure the problem is resolved to the satisfaction of all parties
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Interpersonal skills to establish and maintain a friendly, welcoming environment for clinic's/department's customers
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Excellent customer service skills and communication skills, both orally and in writing
Preferred Qualifications
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Certified Pharmacy Technician (CPhT) from the Pharmacy Technician Certification Board (PTCB)
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Recent Outpatient Pharmacy experience
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Pharmacy Benefit Management (PBM) Pharmacy Technician experience
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Prior Authorization or Patient Assistance Program experience
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Knowledge of Hospital, Department and University Policies and Procedures
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Ability to recognize situations that exceed technician authority and ability and must be referred to a pharmacist for resolution
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Familiarity with Hospital and clinic layout, and names and locations of patient care areas
Key Responsibilities
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90% - Coordinates Prior Authorization submission workflow and facilitates medication access
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10% - Data Analysis and Quality Improvement/Assurance Activities
Department Overview
UC Davis Health is a nationally recognized leader in the provision of high-quality, patient-centered care, based in the Greater Sacramento area of Northern California. UC Davis Health has a Comprehensive Cancer Center, internationally recognized MIND Institute, and a nationally ranked pediatric hospital. The UC Davis acute care hospital has 646 beds and an ambulatory care service area spanning north to the Oregon border, east to Nevada, and down the Central Valley to Fresno, California, covering 65,000 square miles across 33 counties.
The Department of Pharmacy is a dynamic, integral, and critical part of patient care provided by UC Davis Health. As a department of greater than 600 professional, technical, and administrative support personnel, we focus on providing patient-centered medication management that optimizes outcomes through practice, education, research, and leadership through the continuum of care. We also have the largest pharmacy residency program in the country with 46 total residents in 13 different programs.
The Department of Pharmacy offers comprehensive pharmaceutical services (unit dose, IV admixtures, clinical services, infusion pumps, and teaching) throughout the health system complex 24 hours a day, 7 days a week. The pharmacy services encompass inpatient pharmacy services as well as an expansive footprint in the ambulatory care space where we have clinical pharmacists embedded within our clinics and specialty care locations. Our operational teams support the health system enterprise with three inpatient pharmacies, five outpatient pharmacies, two infusion pharmacies, a home infusion service line, and the full complement of pharmacy purchasing, stores, and distribution.
POSITION INFORMATION
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Salary or Pay Range: $35.69 - $44.44
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Salary Frequency: Hourly
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Salary Grade: 289
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UC Job Title: PHARMACY TCHN 3
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UC Job Code: 009281
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Number of Positions: 2
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Appointment Type: Staff: Career
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Percentage of Time: 100
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Shift (Work Schedule): 8 Hours
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Location: Pharmacy Shared Service Center (BLDG108)
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Union Representation: EX-Patient Care Technical
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Benefits Eligible: Yes
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This position is 100% on-site
Benefits
Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility rules by visiting either our handy Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees and our Benefits Page.
If you are represented by a union, benefits are negotiated between the University of California (UC) and your union and finalized in a contract. Read your bargaining unit's employment contract, stay abreast of current negotiations and learn about collective bargaining at UC: https://ucnet.universityofcalifornia.edu/labor/bargaining-units/index.html
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High quality and low-cost medical plans to choose from to fit your family's needs
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UC pays for Dental and Vision insurance premiums for you and your family
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Extensive leave benefits including Pregnancy and Parental Leave, Family & Medical Leave
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Paid Holidays annually as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
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Paid Time Off/Vacation/Sick Time as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
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Continuing Education (CE) allowance and Education Reimbursement Program as stipulated in the UC Davis Health Policies or Collective Bargaining Agreement
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Access to free professional development courses and learning opportunities for personal and professional growth
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WorkLife and Wellness programs and resources
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On-site Employee Assistance Program including access to free mental health services
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Supplemental insurance offered including additional life, short/long term disability, pet insurance and legal coverage
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Public Service Loan Forgiveness (PSFL) Qualified Employer & Student Loan Repayment Assistance Program for qualified roles
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Retirement benefit options for eligible roles including Pension and other Retirement Saving Plans. More information on our retirement benefits can be found here
Physical Demands
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Standing - Occasional Up to 3 Hours
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Walking - Occasional Up to 3 Hours
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Sitting - Continuous 6 to 8+ Hours
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Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
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Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
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Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours
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Bending/Stooping - Occasional Up to 3 Hours
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Squatting/Kneeling - Occasional Up to 3 Hours
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Twisting - Occasional Up to 3 Hours
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Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
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Reaching overhead - Occasional Up to 3 Hours
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Keyboard use/repetitive motion - Continuous 6 to 8+ Hours
Environmental Demands
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Chemicals, dust, gases, or fumes - Occasional Up to 3 Hours
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Loud noise levels - Occasional Up to 3 Hours
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Uneven Surfaces or Elevations - Occasional Up to 3 Hours
Mental Demands
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Sustained attention and concentration - Continuous 6 to 8+ Hours
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Complex problem solving/reasoning - Continuous 6 to 8+ Hours
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Ability to organize & prioritize - Continuous 6 to 8+ Hours
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Communication skills - Continuous 6 to 8+ Hours
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Numerical skills - Continuous 6 to 8+ Hours
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Constant Interaction - Continuous 6 to 8+ Hours
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Customer/Patient Contact - Frequent 3 to 6 Hours
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Multiple Concurrent Tasks - Continuous 6 to 8+ Hours
Work Environment
UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.
Special Requirements – Please contact your recruiter with questions regarding which activities apply by position
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This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment.
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This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements.
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Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.
A Culture of Opportunity and Belonging
At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.
As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.
To view the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination
Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere
To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks
