Top 302 Client services associate Jobs in Dobbs Ferry Ny

Bilingual Client Support Representative
Bridging Access To Care Inc —Brooklyn, NY
- $23 an hour
- Full-time
- Microsoft Word
- Spanish
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
10h
Client Service Associate / Wealth Management Operations Specialist
Asset Management Group Inc —Stamford, CT
- $75,000 - $90,000 a year
- Full-time
- Background check
- Office
- 3 years
- Health savings account
- Health insurance
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Client Service Associate
Twenty Four Wealth Management —Darien, CT
- $65,000 - $80,000 a year
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Paid training
- Paid holidays
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Senior Tax Associate – High Net Worth Clients & Family Office Services
Leoforce —New York, NY
- $120,000 - $140,000 a year
- CPA
- 5 years
- Research
- Commuter assistance
- Paid parental leave
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Client Service Supervisor- Office Services
Canon U.S.A., Inc. —New York, NY
- $66,300 - $68,700 a year
- Full-time
- Clean driving record
- Sales
- 5 years
- Profit sharing
- Health insurance
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Associate Business Analyst, Client
Macquarie Group Limited —New York, NY
- $145,000 - $165,000 a year
- Full-time
- Mid-level
- Analysis skills
- 4 years
- Paid parental leave
- Health savings account
Client Engagement Senior Associate, Tax Operations
Crowe —New York, NY
- $21.75 - $44.50 an hour
- Full-time
- Hybrid work
- 5 years
- Continuous improvement
- US work authorization
Quick Apply
7d
Inside Sales/Customer Service Representative
JWIZ —Kew Gardens, NY
- $35,000 - $78,000 a year
- 8 hour shift
- Sales
- Customer service
- Computer literacy
- 401(k)
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6d
Client Service Associate
Stifel —White Plains, NY
- $43,800 - $65,500 a year
- Full-time
- Microsoft Outlook
- Office
- Administrative experience
- Health insurance
- Dental insurance
Client Services Associate
Medicare Rights Center —New York, NY
- $45,000 - $50,000 a year
- Full-time
- Hybrid work
- Background check
- Spanish
- Writing skills
- Health insurance
- Dental insurance
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10d
Client Service Associate
Mariner Wealth Advisors —New York, NY
- $75,000 - $90,000 a year
- Full-time
- Hybrid work
- Office
- High school diploma or GED
- Analysis skills
14h
Client Services Associate
Westwood Regional Veterinary Hospital —Westwood, NJ
- $20 - $25 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Cleaning
- Paid holidays
- Health insurance
Quick Apply
3d
Client Service and Operations Associate - Hightower Westchester
HighTower Advisors —Harrison, NY
- $85,000 - $95,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Marketing
- Paid parental leave
- Health savings account
Quick Apply
Client Service Associate
Edelman Financial Engines, LLC —White Plains, NY
- $59,000 - $82,000 a year
- Mid-level
- Office
- Bachelor's degree
Quick Apply
10d
Client Services Associate
Seamless Talent —New York, NY
- $80,000 - $85,000 a year
- Microsoft Excel
- Mid-level
- Office
CLIENT ADVOCATE
HRA/DEPT OF SOCIAL SERVICES —Manhattan, NY
- $61,656 - $70,904 a year
- Full-time
- Management
- High school
- Writing skills
- Loan forgiveness
- Food provided
Senior Associate. Client Service Associate (CSA)
Webster Bank —New York, NY
- $35 - $40 an hour
- Remote
- Mid-level
- 3 years
- High school diploma or GED
4d
Client Service Associate
Kestra Financial —New York, NY
- $67,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Client Success Associate
Onshore —New York, NY
- $100,000 - $120,000 a year
- Monday to Friday
- Mid-level
- Office
- 3 years
- Paid parental leave
- Health savings account
Quick Apply
Client Services Associate
Epsilon —New York, NY
- $56,000 - $84,000 a year
- Email
- Hybrid work
- Sales
- Mid-level
- Contracts
- Commuter assistance
- Paid holidays

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Bilingual Client Support Representative

Bridging Access To Care Inc -
Brooklyn, NY

Quick Apply

Job Details

Full-time
$23 an hour
10 hours ago

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
403(b)
Life insurance
Referral program
Retirement plan

Qualifications

Microsoft Word
Insurance third-party billing
Spanish
Microsoft Excel
Medical documentation
Medicare
Insurance verification
Electronic health records (EHR) management
Computer literacy
HIPAA
English
Administrative experience
High school diploma or GED
Managing clients in a customer support role
Medicaid health insurance
Substance abuse
Health information regulatory compliance
Front desk
Working with individuals with mental health conditions
Medicaid
Clinical confidentiality policies
Working with individuals with substance use disorders

Full Job Description

Who is Bridging Access to Care, Inc.:Bridging Access to Care, Inc. (BAC) is a nonprofit, multi-service, community-based behavioral health care organization committed to building healthy communities, one person at a time.

In 2012, Brooklyn Aids Task Force changed its name to BAC and successfully made the transition from an AIDS-centered organization to a multi-service community-based healthcare organization. Brooklyn Aids Task Force was the very first HIV/AIDS organization in Brooklyn prioritizing serving persons living with HIV/AIDS (PLWHA) since 1986. Today, BAC provides mental health and substance use-related social services, comprehensive HIV/AIDS care, and coordinated health care and supportive services to underserved racial and ethnic minority communities in Brooklyn and other parts of New York City.

Bridging Access to Care, Inc. offers a competitive salary package, including health insurance, retirement plan, paid time off, and opportunities for professional development. Employees working in our Health Services divisions are required to be fully vaccinated against COVID-19, unless approved for a legal accommodation. If you need accommodation for any reason, including related to this job requirement, please get in touch with Human Resources.

JOB SUMMARY:* The _Bilingual Client Support Representative_ is a professional front desk coordinator with experience managing daily reception operations, welcoming clients, answering multi-line phones, scheduling appointments, maintaining electronic calendars, and coordinating communication between clients and the clinical team. The _Bilingual Client Support Representative*_ will provide compassionate, front-line support to clients in our busy OMH (Office of Mental Health) Clinic. As the face of the organization, you will facilitate communication between clients and the clinical team. Through exceptional customer service and trauma-informed care, the representative helps ensure clients receive timely, coordinated, and confidential services.

The Bilingual Client Support Representative responsibilities including by not limited to, client intake, referral management, appointment scheduling, EMR systems, insurance eligibility, and HIPAA regulations. With proven ability to support clinical teams, coordinate client services, maintain accurate records, ensure HIPAA compliance, promote trauma-informed care, coordinate referrals, provide telehealth support, patient registration, administrative operations, and provide outstanding administrative support in high-volume healthcare environments.

EDUCATION AND WORK QUALIFICATION:

MINIMUM: High School Diploma/GED or equivalent required; Associate's degree or higher, strongly preferred.
MINIMUM: Four (4) years’ related experience with less than an associate’s degree
MINIMUM: Two (2) years’ experience with an associate’s degree or higher

LANGUAGE SKILLS:

Bilingual/Spanish speaking required. Must be able to read, write, speak, and comprehend Spanish and English.

CERTIFICATION: Certified Medical Administrative Assistant strongly preferred

DUTIES AND RESPONSIBILITIES:

Client Interaction & Customer Service

Meets and greets clients, creates a welcoming environment (makes coffee, sets up refreshments, and puts snacks on display in the waiting area)
Promotes and upholds excellent customer service – Trauma-Informed & HIPAA compliant
Answers phones in a friendly and professional manner, making all callers feel welcomed and heard
Confirms client appointments via phone and email
Provides educational material regarding mental health and wellness
Builds and maintains professional relationships with clients and referral sources
Appropriately handles confidential information
Reports on client concerns or observations to supervisory staff

Communication & Coordination

Sends messages to the treatment team regarding client calls, in addition to calls from lawyers, doctors, or other providers
Ensures referrals are scheduled within 24 hours or less
Ensures appropriate coverage for the front desk daily
Ensures clients have accurate linkage for telehealth visits
Ensures client has MAS transportation

Scheduling & Calendar Management

Ensures eCR calendar is accurate and up to date daily
Establishes clients in eCR for intake process—create ID number if needed, enter and collect demographic and referral information
Notifies clinical staff of appointment changes

Insurance & Billing

Verifies client insurance coverage through eligibility portal daily
Ensures up-to-date patient health insurance and identification cards are uploaded in the EMR system/eCR
Responsible for day-to-day patient health insurance eligibility and updates in the EMR system/eCR
Notifies patients, family members, physicians, and/or supervisors of network insurance coverage issues that may result in coverage reduction daily
Assists clients with obtaining sliding-scale fee payment, including gathering documents, calculations, and informing clients of their payment responsibility
Register patients efficiently and effectively to ensure correct claims processing documents and adherence to patient privacy guidelines
Collect co-pays

Administrative Support & Documentation

Check email and respond promptly
Mail and upload admission, discharge, and appointment letters
Upload necessary documents into the eCR
Distribute and request card fare as appropriate

Other:

Other duties assigned are based on program needs.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

Strong computer proficiency in Microsoft Word, Excel, and computer skills
Knowledge of Medical billing; thorough understanding of insurance benefits for Medicaid/Medicare, Medicaid/HMO, and private insurance companies.
Knowledge of Billing Practices
Strong Customer/Client/Patient Service experience required.
Trauma-informed care experience is strongly preferred.
Electronic Medical Records Experience is strongly preferred.
Experience working with clients with Severe Mental Illness (SMI), Substance Abuse, or Co-occurring Disorders required.
Ability to multitask in a fast-paced environment

Pay: $23.00 per hour

Benefits:

403(b)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Referral program
Retirement plan
Vision insurance

Education:

High school or equivalent (Required)

Experience:

EHR systems: 1 year (Required)
HIPAA Compliance: 1 year (Required)
client care coordination: 1 year (Preferred)
knowledge of health insurance validation: 1 year (Required)
Data entry: 1 year (Preferred)

Language:

read, write, and comprehend Spanish and English (Required)

Work Location: In person

Quick Apply

Refine Your Search

client services associate jobs in dobbs ferry ny

Bilingual Client Support Representative

Client Service Associate / Wealth Management Operations Specialist

Client Service Associate

Senior Tax Associate – High Net Worth Clients & Family Office Services

Client Service Supervisor- Office Services

Associate Business Analyst, Client

Client Engagement Senior Associate, Tax Operations

Inside Sales/Customer Service Representative

Client Service Associate

Client Services Associate

Client Service Associate

Client Services Associate

Client Service and Operations Associate - Hightower Westchester

Client Service Associate

Client Services Associate

CLIENT ADVOCATE

Senior Associate. Client Service Associate (CSA)

Client Service Associate

Client Success Associate

Client Services Associate

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