BUSINESS RELATIONSHIP OFFICER - CORPORATE BANKING
Our Company
At FirstBank PR, we strive to be a trusted advisor to our clients and our employees are the ones that ensure we deliver on our promise of excellence in personalized customer service. Our more than 3,100 employees in Puerto Rico, the Virgin Islands and Florida share a passion for excellent customer service. We are proud of our team because they are continuously surpassing our client’s expectations.
Do you have a passion for helping customers, building relationships, and delivering extraordinary, personalized customer service? If your answer is yes, FirstBank is the number one place for you.
A Brief Overview
The Business Relationship Officer analyzes all banking products and services needs of clients and prospects including but not limited to financing needs, cash management, treasury, insurance etc. Coordinates all bank efforts to generate new business wild clients and prospects assigned. This position has budget responsibilities including asset generation (loan products) in compliance with unit's pricing and credit guidelines, deposits growth and fee income targets from the cross selling of other bank products and services (transaction banking, insurance. etc.). The Officer is responsible for the preparation of marketing plans for relationships under management and implementation of the marketing strategies contained in such plans.
The Officer is also responsible for the asset quality of accounts assigned. Responsibilities include structuring and proposing for approval credit facilities, completing (with the support of credit officers) periodic and manual reviews, criticized reports, risk rating assessments, industry analysis, quarterly covenant checks. The Officer also monitors compliance with borrowing base formula and other conditions for lending as applicable. Officer manages accounts with the goal of minimizing delinquencies. The Officer manages accounts assuring compliance with all applicable regulations and Bank Policies, as well as the accuracy and completeness of collateral and related documentation. The Officer adheres to Department's quarterly/annual review and portfolio review schedule. Prepares credit approval memos, 360 reports, call memos for accounts assigned and implements credit approvals and preventive action plans. Officer is responsible for the negotiation and review of legal documentation for each transaction and closing in compliance with Clip (commercial loan improvement program) procedures. Officer may also assist supervisors in the preparation of presentations and other related tasks.
What you’ll do
- Develops a relationship marketing plans in conjunction with supervisor and markets banks products and services to existing clients and assigned prospects.
- Makes clients presentations covering the bank’s products and services. Analyzes and structures credit requests for new and existing borrowers within established performance standards on a timely basis.
- Prepares credit memoranda (CAM) with the support of credit analyst and the corresponding attachments, to accurately present pertinent credit risks ru1d provide applicable recommendations.
- Monitors collateral including borrowing base formula periodically to detect any loss in value, monitors collateral exceptions and follows up on pending items.
- Manages and controls accounts assigned to guarantee borrowing relationships are within established risk parameters.
- Manages the risk associated with existing borrowing relationships through appropriate credit strategies, structure, and compliance with credit policies.
- Monitors overdraft balances and delinquency reports and follows up on client's condition, as to determine when closer monitoring is needed.
- Early refers potential problematic loans to Department Head and/or SAG/Work Out unit as applicable. Establishes the appropriate remedial attention levels and defines action plan in collaboration with supervisor and Department Head.
- Handles closing process for clients with the support of closing officers in the review of documentation.
- Monitors compliance with company's policies and practices, and regulatory requirements, in order to achieve a satisfactory rating from internal and external auditors.
- Performs credit administration tasks including customer and site visits, covenant compliance, borrowing base review, periodic financial statement review, risk rating analysis, overdrafts and account usage, and periodic review of collateral and documentation.
- Consistently provides high level costumer service to minimize attrition, measured by responsiveness, work quality, product and process knowledge and professionalism.
- Maintains portfolio data and statistics updated for Department Head, follows up to assure compliance with Department's quarterly/annual review schedule another reporting requirements and assists in the preparation of presentations and special projects.
What You’ll Need to Succeed
A Bachelor's Degree in Business Administration or related area is required for this position, MBA preferred. The incumbent must have a minimum of five years of experience on a similar position. This experience must include client and relationship management, analysis of financial statements, financial modeling, and projections.
Competencies
- Strong Marketing and interpersonal Skills
- Strong Credit and problem recognition and solutions skills
- Computer software proficiency (Excel and financial models a must)
- Knowledge of commercial /corporate credit practices Knowledge of Bank products and services for target market
- Write, speak, and comprehend English and Spanish
- Strong communication skills
- Strong analytic thinking capacity
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