Top 14 Guest service agent Jobs in Dorado, Pr

Guest Service Agent - Embassy Suites by Hilton Dorado del Mar Beach Resort
Hilton —Dorado Municipio, PR
- $11.50 an hour
- Full-time
- Entry level
- Resort
- Paid parental leave
- Employee stock purchase plan
13d
Reservations Agent - La Concha Resort
The Condado Collection —San Juan, PR
- Full-time
- Microsoft Word
- Communication skills
- Entry level
- Paid holidays
- Health insurance
Front Desk Agent
Hotel Alma San Juan —San Juan, PR
- $14 an hour
- Weekends as needed
- Hotel
- High school diploma or GED
- In-person
Quick Apply
Reservations Agent
Sonesta —Carolina, PR
- Full-time
- Mid-level
- Resort
- Paid parental leave
- Health insurance
Front Desk Agent for Casa Collection
Casa 54 LLC —San Juan, PR
- $13 an hour
- Weekends as needed
- Hotel
- Organizational skills
- In-person
- Opportunities for advancement
Quick Apply
Front Desk Supervisor
SAN JUAN HOTEL RUMBAO —San Juan, PR
- Extended hours
- Writing skills
- English
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Hotel Front Desk Agent
Residence Inn Isla Verde —Carolina, PR
- Full-time
- Computer literacy
- Residential
- Hotel
Guest Service Agent / Host
HiBird Hospitality Group —San Juan, PR
- $12 an hour
- Part-time
- Spanish
- 6 years
- English
- Health insurance
- Dental insurance
Quick Apply
1d
Guest Service Agent/Front Desk Overnight
HIBIRD HOSPITALITY —San Juan, PR
- From $12 an hour
- Part-time
- Bilingual
- Hotel
- In-person
- Health insurance
- Dental insurance
Quick Apply
13h
Host/Front Desk
Conturce Hostel —San Juan, PR
- From $11 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Flexible schedule
Quick Apply
Guest Services Agent PT
Embassy Suites by Hilton San Juan Hotel & Casino —Carolina, PR
- Part-time
- Bilingual
- Computer literacy
- High school diploma or GED
Bellperson
Hyatt Centric San Juan Isla Verde —Carolina, PR
- Full-time
- Hotel
- High school diploma or GED
- Driver's License
1d
Night Auditor
TRYP by Wyndham Isla Verde —Carolina, PR
- $13.50 an hour
- Full-time
- Bilingual
- Hotel
- Organizational skills
- Free parking
- Health insurance
Quick Apply
8d
Front Desk Agent
Borinquen Beach Inn —Carolina, PR
- From $11 an hour
- Part-time
- Hotel
- Organizational skills
- In-person
- Flexible schedule
Quick Apply

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guest service agent jobs near dorado, pr

Guest Service Agent - Embassy Suites by Hilton Dorado del Mar Beach Resort

Hilton -
Dorado Municipio, PR

Apply Now

Job Details

Full-time
$11.50 an hour
13 days ago

Benefits

Paid parental leave
Employee stock purchase plan
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Retirement plan

Qualifications

Hotel and accommodations payment processing
Proactive hotel and accommodations guest assistance
Sales transaction processing
Greeting customers
Answering guest questions
Hotel room assignment management
Handling customer service requests
Suggestive selling
POS systems
Entry level

Full Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Guest Service Agent , you’re not just ensuring a seamless check-in and check-out process – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

Deliver a warm welcome: Greet guests upon arrival and complete the check-in process, including verifying details, assigning rooms, issuing keys, and providing welcome materials or bell service assistance
Support efficient check-out: Process guest departures by verifying charges, handling payments, issuing receipts, and using the point-of-sale system accurately
Provide hotel and local knowledge: Demonstrate comprehensive knowledge of hotel offerings, room types, rates, promotions, and local area information to assist with guest inquiries
Promote hotel services: Use up-selling techniques to recommend hotel amenities and maximize room and service revenue
Delight our guests: Respond to guest requests, resolve concerns with care and urgency, and effectively manage messages and communications

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

guest service agent jobs in dorado, pr

Guest Service Agent - Embassy Suites by Hilton Dorado del Mar Beach Resort

Reservations Agent - La Concha Resort

Front Desk Agent

Reservations Agent

Front Desk Agent for Casa Collection

Front Desk Supervisor

Hotel Front Desk Agent

Guest Service Agent / Host

Guest Service Agent/Front Desk Overnight

Host/Front Desk

Guest Services Agent PT

Bellperson

Night Auditor

Front Desk Agent

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