Top 7 helpdesk specialist Jobs in doral fl

Hybrid Remote/Onsite IT Support Consultant
Miles IT —Miami, FL
- $35,000 - $55,000 a year
- Full-time
- Hybrid work
- Mid-level
- Mentoring
- Organizational skills
- Health insurance
- Dental insurance
Network Support Technician
Inserso Corporation —Miramar, FL
- $55,000 - $70,000 a year
- Full-time
- Mid-level
- Travel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
1d
IT Support Specialist
GA Telesis, LLC —Medley, FL
- Full-time
- Word processing
- Windows
- Bachelor's degree
IT Helpdesk Specialist
DFASS Group —North Miami, FL
- Full-time
- Mid-level
- Windows
- Microsoft Office
1d

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Technology Service Center Analyst II
TROC —Coral Gables, FL
The Technology Service Center Analyst II delivers advanced technical support—both remote and onsite—to small and medium-sized businesses.
$65,000 - $75,000 a year
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11d
Network Support Technician
Inserso Corporation —Miramar, FL
Should provide identification/fixing for the problems within existing systems design/implementation of new systems, enhances the existing systems and…
$55,000 - $70,000 a year
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1d

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IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
Associate or bachelor’s degree in an information technology related field. Provides technical support and guidance to end users, resolving issues in…
Tier 1 Technical Support Specialist
Kloud9 IT, Inc. —Columbus, OH
Ability to explain technical concepts to non-technical users clearly and effectively. As the front line of support, the Tier 1 Specialist is responsible for…
$40,000 - $50,000 a year
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helpdesk specialist jobs near doral fl

Hybrid Remote/Onsite IT Support Consultant

Miles IT -
Miami, FL

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Job Details

Full-time
$35,000 - $55,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Professional development assistance
Flexible schedule
Referral program

Qualifications

Desktop computer repair
Equipment troubleshooting
Cloud service support
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
Server hardware support

Full Job Description

ABOUT THE IT SUPPORT TEAM

Our support team is broken down into two main groups. The first tier is our first responders, tasked with receiving all support requests and promptly handling them. At times, the requests received are too complicated for the first responders and require more technical troubleshooting. When this occurs, the tasks are handed off to our reinforcements group.

The Support Specialist and IT Consultant role are members of the reinforcements group and spends 70% of the day working on the most complex support issues and 30% of the day mentoring the technical team members from the first tier.

Common issues that you will work on include server, network, virtualization, and storage troubleshooting. You will work on problems that may be intermittent and difficult to resolve.

In our Hybrid role you will be working remotely, but will be added to a rotation of IT Support staff in your area to work on site at various client locations, as needed. Onsite work can be up to 50% of the time.

THIS ROLE IS FOR YOU IF:

You want to work for a company that listens to its staff and continues to work toward being a Great Place To Work
You want to work somewhere fun with helpful co-workers and accessible leaders and managers.
You love Helping People Accomplish More through supporting IT systems.
You are comfortable and capable of troubleshooting and solving almost any complex issue that may affect a small to medium-sized business
You’d rather spend most of your time on challenging issues rather than common day to day IT support requests
You’d like to reduce the amount of time you spend being the initial handler of support requests. You no longer want to be on the front lines of support calls.
You’d like to spend a part of your day mentoring others with less experience
You’d like to be surrounded by team members that you can learn from and collaborate with
You are interested in working in a company that encourages and helps you increase your skill-sets and continue your education through training and certification assistance
You want to work in a role that consistently provides you with the ability to go home on time

REQUIRED:

Excellent organizational skills
Excellent communication skills and professionalism
Strong passion for working with information technologies
Ability to diagnose and fix complex hardware and software issues for desktops, servers, cloud services, and networks
Ability to work from area client locations up to 50% of the time on an as needed basis

PREFERRED:

2 years experience providing IT services to businesses working for an MSP on a helpdesk or 5 years with a single organization (or the equivalent through self-study and individual projects)working on a help desk

Job Type: Full-time

Pay: $35,000.00 - $55,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible schedule
Health insurance
Paid time off
Professional development assistance
Referral program
Tuition reimbursement
Vision insurance

Work Location: Remote

Apply Now

Refine Your Search

helpdesk specialist jobs in doral fl

Hybrid Remote/Onsite IT Support Consultant

Network Support Technician

IT Support Specialist

IT Helpdesk Specialist

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