Top 152 Dispatchers Jobs in Dorchester, Ma

Dispatch Specialist
Kuhlman Electric —Danvers, MA
- $24 - $29 an hour
- Full-time
- Google Workspace
- Mid-level
- Residential
- Health savings account
- Paid holidays
Quick Apply
7d
Dispatcher
Boston Sand & Gravel —Charlestown, MA
- $25 - $32 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Profit sharing
- AD&D insurance
Quick Apply
3d
Site Leader
Buggy TLC —Boston, MA
- From $62,000 a year
- Full-time
- Mid-level
- Office
- Team management
Quick Apply
8h
Service Coordinator
Keyes North Atlantic, Inc. —Newton, MA
- $31 - $38 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health savings account
- Health insurance
Quick Apply
5d
Fleet Planner (Boston Logan International Airport)
SIXT USA —Boston, MA
- From $25 an hour
- Full-time
- 18 years or older
- Clean driving record
- Computer literacy
- Paid holidays
- Health insurance
Quick Apply
Dispatcher
Coastal Medical Transportation Service —Quincy, MA
- $22 - $27 an hour
- Weekends as needed
- Sanitation
- Mid-level
- Computer skills
Quick Apply
Dispatcher
D & D Towing —South Boston, MA
- $18.00 - $24.94 an hour
- Overtime
- Office
- Analysis skills
- US work authorization
- Paid training
Quick Apply
Dispatcher
MIT —Cambridge, MA
- $31.75 - $34.20 an hour
- Weekends as needed
- CPR Certification
- Computer literacy
- English
Emergency Telecommunications Dispatcher
City of Cambridge, MA —Cambridge, MA
- $30.50 - $42.01 an hour
- Overtime
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Commuter assistance
- Paid holidays
Field Dispatcher
Yankee Line —South Boston, MA
- $25 - $40 an hour
- Weekends as needed
- CDL B
- CDL A
- Mid-level
Quick Apply
Oxygen Dispatch & Scheduling Assistant
Reliable Respiratory —Norwood, MA
- $25 an hour
- Full-time
- Spanish
- English
- Office
Quick Apply
Dispatcher
Trust 1 Services —Quincy, MA
- $60,000 - $75,000 a year
- Call employer
- Inventory management
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Dispatcher
Transdev —Roxbury, MA
- $31.70 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Disability insurance
- Health insurance
3d
Distribution Coordinator- Part-Time, Weekend Days
Brigham and Women's Faulkner Hospital, Inc. —Boston, MA
- $18.33 - $27.24 an hour
- Part-time
- Computer literacy
- English
- Mid-level
- Opportunities for advancement
Quick Apply
4d
Emergency Telecommunications Dispatcher I (ETD1)
City of Newton —Newton, MA
- $61,925 - $83,221 a year
- Overtime
- Background check
- Customer service
- Writing skills
- Paid holidays
- Disability insurance
Airport Dispatch Agent - BOS
Unifi Aviation, LLC —Boston, MA
- $22.75 an hour
- Overtime
- 18 years or older
- Maintenance
- No experience needed
- Paid training
- Health insurance
4d
Dispatcher/Router Combo (WMHS), SID Collection
WM —Sharon, MA
- $26.86 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Employee stock purchase plan
- Paid holidays
E911 Dispatcher
Town of Wellesley —Wellesley, MA
- $26.24 - $28.80 an hour
- Overtime
- High school diploma or GED
- Typing
- Entry level
Quick Apply
Dispatcher
Casella Waste Systems, Inc. —Peabody, MA
- $26 - $28 an hour
- Full-time
- Residential
- High school diploma or GED
- US work authorization
Quick Apply
Communication Dispatcher II
University of Massachusetts Boston —Boston, MA
- Weekends as needed
- Background check
- Spanish
- Writing skills

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Dispatch Specialist

Kuhlman Electric
Danvers, MA

Quick Apply

Job Details

Full-time
$24 - $29 an hour
7 days ago

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Retirement plan

Qualifications

Google Workspace
Teamwork
Interpersonal skills
Filing
Administrative experience
Attention to detail
Productivity software

Full Job Description

Position Overview

Kuhlman Electric is seeking a highly organized, proactive, and detail-oriented Service Specialist to join our growing team. You will be responsible for keeping our service technicians' schedules full and efficient, navigating the administrative pipeline for residential electric projects, and managing the municipal electrical permit and inspection process from start to finish. The ideal candidate thrives in a fast-paced environment, possesses exceptional communication skills, and loves solving the logistical puzzles of a busy home services company.

Key Responsibilities
Service Dispatching

Schedule Optimization: Efficiently schedule and dispatch electrical technicians using our dispatching software, based on predetermined schedules, customer requests (including financing) or immediate needs.
Convert accepted estimates and contact customers with scheduling options within 24 hours.
Review estimate jobs to determine location, location length of time, and other job specifics. Ensure accuracy and completeness.
Prepare deposit invoices, contracts and automations.
Schedule warranty calls and return trips
Route Management: Maximize technician productivity and minimize drive time by strategically grouping jobs by geography.
Technician and Customer Communication: Act as the primary point of contact for incoming customer service inquiries via phone and email.
Provide clear appointment windows and booking confirmations.
Relay information such as work orders or other messages to/from work crews, division managers, inspectors and utility companies, as needed.
Communicate with divisional managers to resolve problems, request changes, special order items or equipment
Real-Time Adjustments: Monitor the daily schedule, handle emergencies, and proactively communicate delays or changes to customers and technicians.

Permit & Inspections Coordination

Permit Management: Prepare, file, and track electrical permits with various local town and city building departments.
Inspection Scheduling: Coordinate with local electrical inspectors, homeowners, and technicians to schedule required rough and final inspections.
Database Maintenance: Update internal systems to track permit statuses, passed inspections, and sign-offs to ensure projects can be closed out and billed promptly.
Issue Resolution: Act quickly to resolve any failed inspections or compliance issues by scheduling corrective technician visits.
Liaison: Act as the main point of contact between Kuhlman Electric, City/ Town Building departments, program coordinators, and utility companies.

Qualifications & Skills

Experience: Minimum of 2–3 years of experience in service dispatching, project coordination, or high-volume administrative roles (experience in service industries is highly preferred).
Software Savvy: Proficiency with field service management software preferred and the Google Workspace/Microsoft Office suite required.
Communication Skills: Exceptional verbal and written communication skills with a natural ability to de-escalate stressful situations.
Geographical Familiarity: Strong understanding of local geography and traffic patterns across our service areas to ensure smart dispatching.
Organizational Wizardry: Ability to multitask, prioritize under pressure, and manage strict deadlines without letting details slip through the cracks.

What We Offer

Competitive base salary(depending on experience).
Comprehensive benefits package (Medical, Dental, Vision).
Paid Time Off (PTO) and Paid Holidays.
401(k) with company match.
A supportive, team-oriented work environment with room for professional growth.

Pay: $24.00 - $29.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Flexible spending account
Health insurance
Health savings account
Paid time off
Parental leave
Retirement plan

Work Location: In person

Quick Apply

Refine Your Search

dispatchers jobs in dorchester, ma

Dispatch Specialist

Dispatcher

Site Leader

Service Coordinator

Fleet Planner (Boston Logan International Airport)

Dispatcher

Dispatcher

Dispatcher

Emergency Telecommunications Dispatcher

Field Dispatcher

Oxygen Dispatch & Scheduling Assistant

Dispatcher

Dispatcher

Distribution Coordinator- Part-Time, Weekend Days

Emergency Telecommunications Dispatcher I (ETD1)

Airport Dispatch Agent - BOS

Dispatcher/Router Combo (WMHS), SID Collection

E911 Dispatcher

Dispatcher

Communication Dispatcher II

I want to receive the latest job alert for dispatchers in dorchester, ma

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