This is a full-time, hybrid role with 3–5 days per week onsite at assigned client sites, including construction, manufacturing, and logistics facilities. This is a benefited position offering competitive salary, great benefits, and culture as well as excellent growth opportunities.
Out-of-state travel to assigned accounts is required, averaging 2–3 times per quarter. Hours vary but are typically 6:30 am-3:00 pm.
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About This Role
Wellness Workdays brings wellness and occupational health programs directly to industrial worksites — construction, manufacturing, and logistics. As our Industrial Account Supervisor, you'll be the closest point of leadership to the credentialed onsite staff who make that happen, including Health Coaches, Certified Athletic Trainers (ATCs), EMTs, Paramedics (EMT-Ps), and other wellness professionals.
This is a hands-on leadership role. You'll directly shape staff engagement and retention, keep service delivery consistent across sites, and help the Industrial Accounts team grow and support new accounts. You'll own day-to-day operational oversight and staff supervision for your assigned accounts, partnering closely with the Industrial Accounts Manager (IAM), who retains overall account ownership, strategic direction, and primary client relationships.
If you thrive in the field, enjoy developing a team, and want your work to have a visible impact on worker health and safety, we'd love to hear from you.
What You'll Do
Team Oversight & Staff Support
- Provide direct oversight and supervision (in-person and remote) of wellness staff assigned to your industrial accounts.
- Structure and support onboarding, training, scheduling, and ongoing development of assigned staff.
- Conduct regular check-ins, site visits, and performance conversations to support quality service delivery.
- Address staff questions, concerns, and operational issues; escalate higher-level performance or compliance matters to the IAM as appropriate.
- Review and approve timecards and PTO requests, ensuring accuracy and alignment with staffing needs.
Account Operations & Program Execution
- Oversee day-to-day execution of wellness programming and occupational health services across assigned accounts.
- Ensure onsite staff deliver services within their scope of practice and in line with client expectations, Wellness Workdays standards, and applicable local, state, and federal regulations.
- Support implementation and onboarding of new industrial client sites.
- Monitor site schedules and staffing coverage; provide onsite coverage as needed, based on your credentials and scope.
- Partner with the IAM on staffing adjustments and operational planning.
Client Support, Collaboration & Account Growth
- Partner closely with the IAM to support client relationships and overall account success.
- Coordinate and participate in client meetings, including onboarding, KPI reviews, and account wrap-up presentations.
- Help identify opportunities to enhance service delivery and expand services, including assisting with new business development and attending networking and sponsorship events when applicable.
- Build trusted relationships with site-level client contacts (EHS, operations, and HR leads) to understand emerging needs and strengthen retention.
Quality Assurance & Compliance
- Review documentation, reporting, and onsite practices for accuracy and consistency.
- Support corrective action planning when service gaps or compliance issues are identified.
Reporting, Communication & Coordination
- Maintain clear, consistent communication between onsite staff, internal teams, and account leadership.
- Assist with preparation of wellness materials, site updates, internal summaries, and client-facing presentations as needed.
- Ensure timely escalation of site-level risks, staffing gaps, or operational concerns to the IAM.
Team & Program Development
- Support the IAM in standardizing workflows, tools, and best practices across industrial accounts.
- Provide field feedback and insights to inform program improvements, training needs, and resource development.
- Translate trends and findings into actionable recommendations.
- Participate in interviewing and selection of industrial staff as needed.
Data Collection & Presentation
- Maintain and develop team reporting and tracking sheets (staffing, scheduling, compliance, and program metrics); build and update spreadsheets using formulas, pivot tables, and charts.
- Oversee accurate, timely collection of program data at assigned sites, including participation, screening, injury-prevention encounters, and engagement metrics.
- Ensure onsite staff follow standardized data-entry protocols, documentation standards, and submission deadlines.
- Audit site-level data for completeness, accuracy, and consistency prior to submission.
- Partner with the IAM on outcomes reporting and trend identification across assigned accounts.
Required
- Bachelor's degree in health promotion, exercise science, athletic training, nutrition, public health, or a related field — or equivalent experience.
- 3+ years delivering wellness, occupational health, nutritional counseling, and/or athletic training services, preferably in an industrial, manufacturing, or construction setting.
- 1+ years supervising or leading staff.
- Certified Athletic Trainer, Registered Dietitian, or Certified Health Coach certification, or a comparable credential.
- Strong organizational, communication, and conflict-resolution skills.
- Strong proficiency with Microsoft Excel, Power BI, and PowerPoint, and with Canva or comparable design tools; competency using AI tools to support data analysis, reporting, and content development; proficiency with ADP for personnel documentation.
- Valid driver's license in good standing / REAL ID-compliant.
- Working knowledge of OSHA recordkeeping and industrial site safety practices preferred.
Preferred
- Current OSHA 10 / 30 certification.
- Conversational Spanish, including medical terminology.
Work Environment, Travel & Physical Requirements
- Hybrid schedule with 3–5 days per week onsite at assigned client sites, including construction, manufacturing, and logistics facilities.
- Out-of-state travel to assigned accounts is required, averaging 2–3 times per quarter. Travel weeks are in addition to the regular weekly onsite cadence and include overnight stays.
- Ability to stand, walk, and move about active worksites for extended periods.
- Compliance with all client-site safety requirements, including use of personal protective equipment (PPE).
- Occasional lifting and carrying of program equipment and materials weighing 50 pounds or more.
Why Wellness Workdays?
Join a dynamic group of professionals who bring enthusiasm, dedication, and support to promote outcomes for our clients and make their employees healthier.
Members of our team are nationally recognized in their fields of expertise, and we combine our knowledge and skills to provide a client-centered approach. If you are looking to join a highly respected, fast-paced, and growing organization in an innovative field, then Wellness Workdays is for you.
Wellness Workdays is an equal opportunity employer.
This is a HYBRID ONSITE role.
Job Type: Full-time
Pay: From $75,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Vision insurance
Application Question(s):
- Have you previously applied to a role with Wellness Workdays?
- Where are you located?
- Do you have experience working in construction / industrial settings?
- When are you available to start a position ?
Education:
Experience:
- wellness education: 3 years (Required)
- Supervising: 1 year (Required)
License/Certification:
- Certified Athletic Trainer (Preferred)
Work Location: In person
