Top 329 It support Jobs in Dorchester, Ma

Senior IT Support Engineer
A Fast Growing AI Robotics Company —Cambridge, MA
- $55 - $65 an hour
- Full-time
- Google Workspace
- 5 years
- Office
- Commuter assistance
- Disability insurance
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Experienced Technical Support Analyst
ArcLight Information Technology —Newton, MA
- $75,000 - $90,000 a year
- Full-time
- Background check
- Google Workspace
- Microsoft Excel
- Disability insurance
- Health insurance
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Technical Systems Analyst
The Panther Group Inc —Boston, MA
- $50.00 - $53.60 an hour
- Contract
- Mid-level
- 3 years
- Organizational skills
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3h
IT Helpdesk Specialist
Earnix —Boston, MA
- $85,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Windows
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IT Site Support Specialist
Haemonetics Corp. —Boston, MA
- $68,200 - $116,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
End User Support
Fidelity TalentSource —Boston, MA
- $28 - $30 an hour
- Temporary
- Mid-level
- Office
- Windows
IT Help Desk Technician II
MIT —Cambridge, MA
- $32.00 - $38.50 an hour
- Overtime
- Hybrid work
- Computer Science
- Mid-level
- Windows
IT Support Specialist
NEPC, LLC —Boston, MA
- $62,000 - $81,000 a year
- On call
- Hybrid work
- Mid-level
- Office
- Windows
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Service Desk Analyst
Boston Properties —Boston, MA
- $69,000 - $96,750 a year
- Full-time
- Bachelor of Science
- Research
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
It Technician
Transdev —Dorchester, MA
- $60,000 - $65,000 a year
- Full-time
- Background check
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
IT Technician
Coralogix —Boston, MA
- $95,000 - $130,000 a year
- Full-time
- Google Workspace
- English
- Mid-level
- Dental insurance
- Paid time off
Technology Support Analyst
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates —Boston, MA
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
IT Service Desk Analyst
CarGurus —Boston, MA
- $52,000 - $66,000 a year
- Hybrid work
- Google Workspace
- Research
- Mid-level
- Food provided
IT Support Representative (Local Candidates Preferred)
LinQ Global Group —Boston, MA
- Call employer
- Remote
- Bilingual
- Children
- Organizational skills
DESKTOP SUPPORT TECHNICIAN
Ci Design, Inc. —Boston, MA
- $55,000 a year
- Weekends as needed
- Office
- Residential
- Communication skills
- Commuter assistance
- Paid holidays
Quick Apply
Executive Support Analyst
Fidelity Investments —Boston, MA
- $80,000 - $153,000 a year
- Full-time
- Computer science
- Computer Science
- Office
- Loan repayment program
- Health insurance
Solutions Analyst I
SS&C Technologies —Boston, MA
- $65,000 - $75,000 a year
- Online Application
- Office
- Analysis skills
- Bachelor's degree
- Paid holidays
- Health insurance
10d
IT Specialist (SysAdmin/Network) (IS-2210-11/12/13)
Smithsonian Institution —Burlington, MA
- $84,579 - $156,715 a year
- Full-time
- Mid-level
- IT
Customer Technical Support Specialist
Copyright Clearance Center —Cambridge, MA
- $50,000 - $55,000 a year
- Full-time
- Remote
- Research
- Mid-level
- Windows
IT Support Specialist Tier I - Hybrid
Praxis Precision Medicines, Inc. —Boston, MA
- $56,000 - $76,000 a year
- Email
- Hybrid work
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply

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it support jobs near dorchester, ma

Senior IT Support Engineer

A Fast Growing AI Robotics Company
Cambridge, MA

Quick Apply

Job Details

Full-time | Contract
$55 - $65 an hour

Benefits

Commuter assistance
Disability insurance
401(k)
Flexible spending account
Life insurance

Qualifications

Jira
Asset management
Endpoint Security
Cloud identity and access management (IAM)
Zero Trust security
Knowledge management
Google Workspace
Mobile device support
Okta
Linux support
Wireless networking
Ansible
Wireless access points
Startup experience
Tooling
CrowdStrike Falcon
Google Meet
ISO standards
5 years
Infrastructure as Code (IaC)
Operations coordination
iOS
AI tools proficiency
Zoom
SOC 2
Windows
Android
Network infrastructure
Bash
Information security compliance

Full Job Description

HireArt is helping our client find a Senior IT Support Engineer to own the end-user IT experience across device lifecycle management, identity and access, conference room technology, and Tier 1/2 support.

In this role, you’ll help shape onboarding, device management, service desk operations, and workplace technology processes while delivering high-quality support across Linux, macOS, Windows, iOS, and Android environments. This is a hands-on, customer-facing role for someone who takes ownership, continuously improves processes, and thrives in fast-paced technical environments.

The ideal candidate is proactive, highly organized, technically versatile, and passionate about delivering exceptional user support experiences.

As a Senior IT Support Engineer, you'll:

Own end-to-end onboarding and offboarding processes, including device provisioning, account setup, access management, hardware recovery, and secure deprovisioning.
Provide Tier 1/2 support for devices, accounts, productivity tools, connectivity, conference room technology, and end-user systems across Linux, macOS, Windows, iOS, and Android environments.
Manage device lifecycle operations, including procurement, imaging, shipping, inventory management, refreshes, MDM enrollment, and secure asset disposal.
Support and improve conference room and A/V systems, including meeting support, troubleshooting, new room buildouts, and vendor coordination.
Maintain ticket queue health, SLA performance, documentation, runbooks, and user-facing knowledge base content.
Coordinate with external IT vendors, contractors, and service providers to support operational needs and escalations.
Partner cross-functionally on IT infrastructure, identity management, networking, security tooling, and operational improvement initiatives.
Identify process gaps and drive continuous improvement across onboarding, asset management, ticket workflows, documentation, and user support operations.
5+ years of experience in end-user IT support with progressive ownership and operational responsibility
Hands-on support experience across Linux, macOS, and Windows environments
Proficiency supporting iOS and Android devices
Familiarity with MDM platforms such as Fleet, JumpCloud, Intune, or JAMF
Knowledge of identity and access management platforms, including Okta, JumpCloud, or Azure AD/Entra ID
Proficiency administering Google Workspace and supporting productivity tooling
Familiarity with ITSM platforms such as ServiceNow, Jira Service Management, or Freshservice
Working knowledge of networking concepts including DHCP, DNS, VLANs, VPNs, Wi-Fi, and firewall fundamentals
Familiarity with virtualization platforms such as VMware or Proxmox
Ability to perform light scripting or automation using Bash, PowerShell, or Python
Strong troubleshooting, communication, documentation, and organizational skills
Ability to work independently in fast-paced environments while delivering excellent end-user support
Ability to lift up to 40 lbs. and work within office, lab, network closet, and infrastructure environments
Ability to travel occasionally to support office operations, buildouts, or hardware deployments

Preferred Qualifications:

Background supporting highly technical engineering organizations such as robotics, AI, embedded systems, or ML teams
Familiarity with Cisco Meraki, Fortigate, or similar networking platforms
Knowledge of conference room A/V systems and collaboration platforms such as Google Meet, Zoom Rooms, Pexip, Logitech, Crestron, or Poly
Familiarity with CrowdStrike or modern endpoint security platforms
Familiarity with AWS or other cloud infrastructure platforms
Knowledge of infrastructure automation or infrastructure-as-code tooling such as Terraform, Pulumi, or Ansible
Familiarity with zero-trust networking or remote access tools such as Tailscale
Background supporting environments aligned with SOC 2, ISO 27001, or similar compliance standards
Experience working in startup or high-growth technology environments
Familiarity with AI productivity tools such as Claude, ChatGPT, or Gemini

Benefits:

Pre-tax commuter benefits
Employer (HireArt) subsidized Healthcare Benefits
Flexible Spending Account for healthcare-related costs
HireArt covers all costs for short- and long-term disability and life insurance
401k package

Commitment: This is a full-time, 12-month contract position staffed via HireArt. This position will be onsite and available to candidates who are local to the Cambridge, MA area.

HireArt values diversity and is an Equal Opportunity Employer. We are interested in every qualified candidate who is eligible to work in the United States. Unfortunately, we are not able to sponsor visas or employ corp-to-corp.

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Refine Your Search

it support jobs in dorchester, ma

Senior IT Support Engineer

Experienced Technical Support Analyst

Technical Systems Analyst

IT Helpdesk Specialist

IT Site Support Specialist

End User Support

IT Help Desk Technician II

IT Support Specialist

Service Desk Analyst

It Technician

IT Technician

Technology Support Analyst

IT Service Desk Analyst

IT Support Representative (Local Candidates Preferred)

DESKTOP SUPPORT TECHNICIAN

Executive Support Analyst

Solutions Analyst I

IT Specialist (SysAdmin/Network) (IS-2210-11/12/13)

Customer Technical Support Specialist

IT Support Specialist Tier I - Hybrid

I want to receive the latest job alert for it support in dorchester, ma

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