Top 2713 Member services representative Jobs in Dorchester, Ma

Electronic Services Representative
Boston Firefighters Credit Union —Milton, MA
- $51,875.91 - $77,813.87 a year
- Full-time
- Research
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
10d
HR Consultant II (Part Time or Full Time)
Insource Services —Boston, MA
- $100,000 - $140,000 a year
- Part-time
- Hybrid work
- 5 years
- Mid-level
- Presentation skills
- Disability insurance
- Dental insurance
Quick Apply
4d
Direct Support Professional
Sevita —Boston, MA
- $20.25 an hour
- Overtime
- 18 years or older
- Clean driving record
- Computer literacy
Peer Specialist (Mental Health Services)
Vinfen —Allston, MA
- $23.91 an hour
- Full-time
- Background check
- Clean driving record
- Psychiatry
- Paid training
- Referral program
Quick Apply
Dental Registration Rep
Franciscan Children's Hospital —Brighton, MA
- $20 - $26 an hour
- Full-time
- Dental office
- Hospital
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Patient Services Representative
Codman Square Health Center Inc —Dorchester, MA
- $20.00 - $31.16 an hour
- Spanish
- Computer literacy
- Urgent Care
- Commuter assistance
- AD&D insurance
Quick Apply
Front Desk and Operations Associate
Boston Prep —Hyde Park, MA
- $54,075 - $66,960 a year
- Full-time
- School experience
- Spanish
- Microsoft Outlook
1d
Patient Access Representative
Harbor Health Services, Inc. —Dorchester, MA
- $19.22 - $28.83 an hour
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Patient Services Representative Team Lead
Codman Square Health Center Inc —Boston, MA
- $22.00 - $34.28 an hour
- Extended hours
- Computer literacy
- HIPAA
- Mid-level
Quick Apply
2d
Box Office Representative, TD Garden
Delaware North —Boston, MA
- $35 an hour
- Weekends as needed
- No high school diploma
- Communication skills
- Entry level
- Paid parental leave
- Paid holidays
Patient Care Representative
42 North Dental —Quincy, MA
- $20 - $25 an hour
- Dental office
- Computer literacy
- HIPAA
Quick Apply
4d
MSR (Member Service Representative)
First Priority Credit Union —Boston, MA
- $21 - $25 an hour
- Full-time
- Office
- Entry level
- Health savings account
- Health insurance
Quick Apply
Patient Service Representative – BIDMC (40 Hours, Day shifts)
Beth Israel Lahey Health —Boston, MA
- $20.50 - $27.59 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- English
Attendant Public Area Part Time
Seaport Hotel —Boston, MA
- Up to $33.01 an hour
- Part-time
- Ability to walk for extended periods
- English
- Office
3d
Member Services Representative
Tremont Credit Union —Boston, MA
- $23 - $25 an hour
- Full-time
- Office
- Entry level
- Health savings account
- Paid holidays
Quick Apply
Overnight Customer Service Representative
PLS —Dorchester, MA
- $15 - $17 an hour
- Weekends as needed
- Ability to sit for extended periods
- Fair chance
- Financial services
- Health insurance
- Dental insurance
Quick Apply
Member Services Associate
Mass Bay Credit Union —Quincy, MA
- $21.90 - $26.76 an hour
- Email
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health insurance
- Dental insurance
Quick Apply
Member Services Representative
Planet Fitness —Boston, MA
- $15 an hour
- Computer literacy
- Cash register
- Computer skills
- Health insurance
- Dental insurance
Quick Apply
Universal Banker
Leader Bank —Boston, MA
- $48,177 - $72,265 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Wellness program
- Paid holidays
Quick Apply
Patient Registration Specialist
Mattapan Community Health Center Inc —Mattapan, MA
- $20 - $23 an hour
- Full-time
- Spanish
- HIPAA
- Mid-level
Quick Apply

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Electronic Services Representative

Boston Firefighters Credit Union -
Milton, MA

Quick Apply

Job Details

Full-time
$51,875.91 - $77,813.87 a year
10 days ago

Benefits

Health insurance
Dental insurance
401(k)
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Some college
Active listening
Spreadsheets
Research
Windows
High school diploma or GED
Attention to detail
Task prioritization
Productivity software

Full Job Description

Position Overview

The Electronic Services Representative performs a variety of back-office operational and electronic banking functions that support credit union members, frontline staff, accounting staff, and the Electronic Services Department. This position is responsible for overseeing daily digital banking operations, ACH and payment processing, debit card administration, fraud mitigation, account maintenance, and transaction research. The Electronic Services Representative ensures accurate and timely processing, maintains compliance with internal procedures and regulatory requirements, minimizes operational risk, and delivers exceptional service to members and employees.

Key Responsibilities

· Accurately process and research ACH, check, and EFT exceptions and adjustments by established deadlines daily.

· Review and process ACH retail transfers daily.

· Review, process, and research ACH and check returns, ensuring timely resolution

· Provide support for fraud claims, investigations and adjustments involving debit cards, Zelle®, P2P payments, check fraud and other electronic payment channels.

· Manage debit card services, including card ordering, maintenance, replacement, and research related to member accounts and card activity.

· Research and process adjustments related to electronic funds transfer (EFT) errors.

· Process payroll and payroll changes for designated employee groups.

· Review operational reports, perform quality control reviews, maintain accurate records, and identify opportunities for process improvement

· Review and decision mobile deposit transactions submitted through Ensenta, ensuring compliance with credit union policies and risk guidelines.

· Review, verify, decision, and process online account applications.

· Support front-line staff as needed with member inquiries.

· Serve as the primary point of contact for member questions regarding electronic services, including online banking, mobile banking, debit cards, ACH transactions, and digital payment services.

· Assist the Accounting Department with research, reconciliation, and adjustments involving ACH, debit card and check transactions

· Cross-train in department functions to provide operational support and ensure business continuity.

· Participate in electronic services training sessions, webinars, and continuing education to remain current on industry regulations, products, and best practices.

· Perform other duties as assigned.

Qualifications

· Two or more years experience in a financial institution with a working knowledge of electronic payment systems.

· A high school diploma or the equivalent. Some post-secondary education preferred.

· Strong understanding of Windows and Microsoft Office (emphasis on Excel).

· Experience preferred with: Insight, Fiserv Card Services, Ensenta, Ibanking Admin, Partnercare and Compass

Personal Attributes

· Detail Oriented: Prioritize accuracy, thoroughness, and organization

· Communictive: Active listening and clear and concise communication

· Reliable: Consistently dependable, trustworthy, and able to be counted upon to perform as expected

· Organizational: Excels at planning, structuring tasks, and maintaining efficiency

Pay: $51,875.91 - $77,813.87 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Parental leave
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

member services representative jobs in dorchester, ma

Electronic Services Representative

HR Consultant II (Part Time or Full Time)

Direct Support Professional

Peer Specialist (Mental Health Services)

Dental Registration Rep

Patient Services Representative

Front Desk and Operations Associate

Patient Access Representative

Patient Services Representative Team Lead

Box Office Representative, TD Garden

Patient Care Representative

MSR (Member Service Representative)

Patient Service Representative – BIDMC (40 Hours, Day shifts)

Attendant Public Area Part Time

Member Services Representative

Overnight Customer Service Representative

Member Services Associate

Member Services Representative

Universal Banker

Patient Registration Specialist

I want to receive the latest job alert for member services representative in dorchester, ma

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