Top 7 Member service rep Jobs in Dothan, Al

Member Service Rep I
All In Credit Union —Dothan, AL
- $18.80 - $28.17 an hour
- Full-time
- Mid-level
- Office
- 3 years

Related jobs to explore

Based on your search for member service rep

Call Center/Customer Service Rep
Automated Health Systems —Dothan, AL
High School Diploma/GED required; Associates Degree preferred in social or behavioral sciences or related field. Providing quality customer service and support.
$14 - $17 an hour
Quick Apply
Sales Representative - Dothan AL
RNR Tire Express —Dothan, AL
Valid state driver's license with a clean driving history. You would also be eligible for medical, dental, vision, long- and short-term disability, accident,…
$40,000 - $60,000 a year
Quick Apply
13d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Event Monitoring Ctr Rep Assc
American Electric Power —Groveport, OH
An Event Monitoring Center Rep Assoc will answer alarms and phone calls to help protect AEP assets, assist internal customers, and be the face of AEP Security.
$22.14 - $27.67 an hour
CSR - CPAP Resupply Rep
Monitor Medical, Inc. —Reynoldsburg, OH
Manage inbound and outbound calls to assist clients with resupply needs. Conduct data entry tasks accurately to maintain up-to-date client records.
$16 - $18 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for member service rep in dothan, al

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

member service rep jobs near dothan, al

Member Services Representative jobs in Dothan, AL

Member Services Representative jobs in Murrieta, CA

Member Services Representative jobs in Decatur, AL

Outside Sales Representative jobs in New Jersey

Remote Claims Representative jobs in California

Member Services Representative jobs in Irvine, CA

Pharmaceutical Sales Representative jobs in Maryland

Member Services Representative jobs in Arlington, TX

Member Service Rep I

All In Credit Union -
Dothan, AL

Apply Now

Job Details

Full-time
$18.80 - $28.17 an hour

Qualifications

Customer communication
High school diploma or GED

Full Job Description

Do you have a passion for customer service, helping others find financial security, and being a part of your community?

As the Member Service Representative, you’ll be a vital part of our branch operations, managing a variety of tasks that keep our loans, products, and services on track and aligned with Credit Union standards. From processing loans and maintaining proper documents to tracking compliance and keeping members and coworkers informed, your role will be central to ensuring efficiency and accuracy. This position is perfect for a detail-oriented professional with a drive to satisfy the financial needs of others, multi-task, and stay organized.

Key Responsibilities:

Assist members with loan and credit card applications, ensuring all required documentation is complete and accurate.
Process and disburse loan proceeds, ensuring proper documentation and scheduling loan closings with members.
Complete month-end reporting and ensure compliance with internal standards.
Help members open and close accounts, including investments and IRA accounts, while maintaining up-to-date records.
Conduct necessary checks, such as SSN verification, to prevent fraudulent accounts or accounts with outstanding balances.
Serve as a liaison between members and various departments, ensuring clear communication.
Process and authenticate financial transactions such as deposits, withdrawals, loan payments, wires, and more.
Identify cross-sell opportunities for Credit Union products and services to enhance member engagement.
Perform administrative tasks including filing, data entry, equipment maintenance, and answering phones.
Register and participate in the Nationwide Mortgage Licensing System and Registry (NMLS) as required.
Provide notary services (if applicable) in compliance with state regulations.
Act as the Membership Officer, supporting high levels of member satisfaction.

What You Bring to the Team:

Experience: Up to 3 years of related experience in a financial or banking environment.
Education: High school diploma or GED required.
Interpersonal Skills: Excellent communication skills with the ability to interact professionally with members and colleagues.
Technical Skills: Knowledge of BSA/OFAC compliance, with the ability to assist members with related inquiries.
Certifications: Must be willing to register and participate in NMLS, and Notary Public certification may be required.
Miscellaneous: Must complete annual BSA training and maintain knowledge of applicable laws and regulations.

Why Join Us?

At All In Credit Union, we believe in building a supportive and inclusive environment where members and team members alike feel valued. We offer opportunities for professional growth and community involvement within a dynamic, purpose-driven organization.

We are committed to fostering a workplace culture that exemplifies our values: Sparkle—embracing Smiling, Passionate, Accountable, Resilient, Kind, a Listener, and Empathetic.

Commitment to Equal Opportunity

All In Credit Union is an Equal Opportunity Employer. We are dedicated to fostering an inclusive, member-focused environment. We fully accommodate employees with disabilities while ensuring exceptional service. We are proud to be an Equal Opportunity Employer of Females, Minorities, Veterans, and Disabled individuals, and we maintain a drug-free workplace.

Ready to Make a Difference?

If you’re ready to lead with integrity, inspire a team, and make a positive impact in our members’ lives, apply to join us today!

Apply Now

Refine Your Search

member service rep jobs in dothan, al

Member Service Rep I

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for member service rep in dothan, al

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected