Top 2 Security manager Jobs in Dothan, Al

RVM Operations Manager
DSI Security Services —Dothan, AL
- $65,000 - $75,000 a year
- Monday to Friday
- Computer science
- Computer Science
- 5 years
- Opportunities for advancement
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Security Operations Manager
DSI Security Services —Dothan, AL
- $43,000 a year
- Clean driving record
- Military
- Computer literacy
- Paid holidays
- Health insurance
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RVM Operations Manager

DSI Security Services -
Dothan, AL

Quick Apply

Job Details

$65,000 - $75,000 a year

Benefits

Opportunities for advancement

Qualifications

Managing technical support teams
Customer communication
Managing teams in a customer support role
Team leadership
Control room operations
Business operations

Full Job Description

RVM Operations Manager
Location: Dothan, AL

Pay Rate: $65,000 - $75,000

About DSI Security Services

Founded on the principle of DWYSYWD (Do What You Say You Will Do), DSI Security Services is one of the nation's leading providers of contract security services. We serve clients across multiple industries throughout the United States and are committed to delivering exceptional service through accountability, integrity, professionalism, and innovation.

Our mission is simple: provide outstanding security solutions while creating rewarding career opportunities for our employees.

Lead the Future of Remote Security Operations

DSI Security Services is seeking an experienced and results-driven Remote Monitoring Center Manager to lead the daily operations of our growing Remote Monitoring Center (RMC) in Dothan, Alabama.

This is an exciting opportunity for a leader who thrives in a fast-paced, technology-driven environment and enjoys developing teams, improving operational performance, and delivering exceptional customer service. The Remote Monitoring Center Manager will play a critical role in shaping the future of DSI's nationwide remote video monitoring and security technology services.

If you have experience leading a Security Operations Center (SOC), Network Operations Center (NOC), monitoring center, command center, dispatch operation, or similar 24/7 environment, we want to hear from you.

Key Responsibilities

Leadership & Team Development

Lead, coach, develop, and motivate Monitoring Center personnel.
Recruit, hire, onboard, and train team members.
Maintain staffing levels to support uninterrupted 24/7 operations.
Manage employee schedules, performance reviews, and development plans.
Establish and monitor team performance goals and key metrics.
Promote a culture of accountability, teamwork, and exceptional customer service.

Operations Management

Oversee all aspects of Remote Monitoring Center operations.
Ensure compliance with standard operating procedures and customer response protocols.
Monitor alarm response times, SLA performance, operator productivity, and customer satisfaction.
Review incidents and operational trends to identify opportunities for improvement.
Investigate service issues, procedural deviations, and customer concerns.
Support onboarding and implementation of new customers and monitored locations.

Technology & Innovation

Oversee and optimize monitoring technologies including video surveillance platforms, alarm monitoring systems, AI-driven analytics, and communications tools.
Partner with Technical Services to troubleshoot and resolve operational issues.
Support implementation and testing of new technologies and service offerings.
Ensure operational readiness of monitoring workstations, displays, and communication systems.
Promote cybersecurity best practices and operational security standards.

Customer & Business Support

Serve as an escalation point for customer concerns and critical incidents.
Participate in customer reviews and performance discussions.
Collaborate with Sales, Customer Success, Technical Services, and Executive Leadership to support business growth.
Assist with service expansions, renewals, and operational planning.

Quality, Compliance & Business Continuity

Lead quality assurance programs and operational audits.
Support business continuity and disaster recovery planning.
Identify operational risks and implement corrective actions.
Maintain required operational documentation, certifications, and compliance records.
Coordinate disaster recovery exercises and system testing.

Qualifications

Required Experience

Minimum of five (5) years of leadership experience in a 24/7 operational environment.
Minimum of three (3) years managing personnel in a monitoring center, Security Operations Center (SOC), Network Operations Center (NOC), command center, dispatch center, or similar environment.
Experience overseeing alarm monitoring, video monitoring, dispatch operations, emergency communications, or critical incident response.

Preferred Qualifications

Bachelor's degree in Business Management, Security Management, Criminal Justice, Information Technology, Computer Science, or a related field.
Experience with the Immix monitoring automation platform.
Knowledge of video surveillance systems, access control systems, and alarm monitoring technologies.
Understanding of IP networking, cloud technologies, VPNs, and cybersecurity fundamentals.

Work Environment

This position is based in our Dothan, Alabama National Security Operations Center.

While standard business hours are Monday through Friday, this leadership role supports a 24/7 operation and requires flexibility for occasional after-hours escalations, staffing needs, major incidents, and business continuity events.

Occasional travel may be required for customer meetings, training, audits, or company events.

#CORP25

Why Join DSI?

At DSI, our people are our greatest asset. We invest in our employees through training, career development, and opportunities for advancement.

Apply today and become part of a company built on integrity, accountability, and results.

DSI Security Services is a drug free employer complies with all applicable laws regarding affirmative action and equal opportunity in all its activities and programs and does not discriminate against anyone protected by law because of age, color, disability, national origin, race, religion, sex, handicap, or status as a veteran or disabled veteran.

DSI Security Services is an equal employment/affirmative action employer. If you need accommodation for any part of the employment process because of a medical condition or disability, please contact Human Resources.

Quick Apply

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security manager jobs in dothan, al

RVM Operations Manager

Security Operations Manager

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About DSI Security Services

Key Responsibilities

Leadership & Team Development

Operations Management

Technology & Innovation

Customer & Business Support

Quality, Compliance & Business Continuity

Qualifications

Required Experience

Preferred Qualifications

Work Environment

Why Join DSI?

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