Top 375 Manager Jobs in Douglas, Wy

Customer Service Manager - Douglas, WY
307 RACING MANAGEMENT, LLC —Douglas, WY
- $65,000 a year
- Ability to walk for extended periods
- Office
- Ability to lift 50 pounds
Community Property Manager
Confidential —Douglas, WY
- $40,000 - $42,000 a year
- Full-time
- Research
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
15h
General Manager
Arby's —Douglas, WY
- 10 hour shift
- Sales
- Customer service
- Mid-level
Quick Apply
Transportation Program Manager
Converse County Aging Services —Douglas, WY
- From $45,000 a year
- Full-time
- Background check
- CPR Certification
- Clean driving record
- Paid time off
- Retirement plan
Quick Apply
9h
Shift Manager
Arby's —Douglas, WY
- Sales
- Mid-level
- Quick service & fast food restaurant
Quick Apply
Unit Manager/MDS Coordinator- Douglas
SUMMIT RIDGE OC LLC —Douglas, WY
- Weekends as needed
- Nursing
- Skilled nursing facility
- RN License
- COVID-19 protective measures
Quick Apply
4d
Account Manager
Alltech —Wyoming
- Weekends as needed
- Remote
- Merchandising
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
RN Manager
CompHealth —Wyoming
- $88,000 - $115,000 a year
- Call employer
- Acute care
- Hospital
- Mid-level
- Relocation assistance
Production Planning Manager
L&L FABRICATION, INC —Douglas, WY
- $80,000 - $110,000 a year
- Email
- Mid-level
- Office
- Experience equivalent to degree accepted
- Mileage reimbursement
- Health savings account
Quick Apply
Assistant Store Manager
Take 5 Oil Change —Douglas, WY
- From $20 an hour
- 8 hour shift
- Computer literacy
- Restaurant management
- Mid-level
- Health insurance
- Employee discount
Quick Apply
14d
Store Manager
Loaf N Jug —Douglas, WY
- $41,000 - $48,000 a year
- Overtime
- ServSafe
- Ability to walk for extended periods
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Supervisor-Operations Water Solutions
Tallgrass Energy —Douglas, WY
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health savings account
- Paid holidays
Store Manager
Stinker Stores —Douglas, WY
- $44,000 a year
- Weekends as needed
- Background check
- Inventory management
- Mid-level
- Health savings account
- Paid holidays
Kitchen Manager
THE DEPOT RESTAURANT —Douglas, WY
- From $52,000 a year
- Full-time
- Mid-level
- Fair chance
- In-person
Quick Apply
1d
Case Manager
Memorial Hospital of Converse County —Douglas, WY
- Full-time
- Master of Social Work
- Nursing
- RN License
Project Manager-Major Projects (Water)
Tallgrass Energy —Douglas, WY
- Extended hours
- Background check
- Microsoft Excel
- 6 years
- Health savings account
- Paid holidays
Assistant Manager I
Family Dollar —Douglas, WY
- Part-time
- Merchandising
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
Restaurant General Manager - Salary
Pizza Hut —Douglas, WY
- Full-time
- 18 years or older
- Mid-level
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Shift Manager
McDonald’s —Douglas, WY
- 18 years or older
- Inventory management
- Mid-level
- Tuition reimbursement
- Opportunities for advancement
EMS MANAGER
Memorial Hospital of Converse County —Douglas, WY
- Full-time
- 5 years
- Bachelor's degree
- Patient care

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manager jobs near douglas, wy

Customer Service Manager - Douglas, WY

307 RACING MANAGEMENT, LLC
Douglas, WY

Apply Now

Job Details

$65,000 a year

Qualifications

Computer operation
Customer communication
Coaching
Team development
Mentoring
Data interpretation
Productivity software

Full Job Description

Job Summary

The Customer Service Manager provides strategic leadership to the customer service team, ensuring an exceptional guest experience rooted in operational excellence, proactive problem-solving, and high service standards. This role requires substantial independent judgment, critical thinking, and the ability to make timely decisions that directly impact guest satisfaction and property performance. The manager oversees daily operations, coaches team members, and leads continuous improvements in service quality, efficiency, and team capability.

Supervisory Responsibilities

Recruits, selects, and onboard customer service team members with a strong focus on service excellence.

Trains, mentors, and develops employees in customer service best practices, critical thinking, and issue‑resolution strategies.

Creates and manages schedules, assigns tasks, and ensures adequate staffing levels for optimal service delivery.

Approves bi-weekly timecards, manages attendance, and prepares overtime reports.

Conducts timely, constructive performance evaluations using data-driven assessments.

Exercises independent judgment when recommending coaching, disciplinary action, or separation in alignment with company policy.

Duties and Responsibilities

Leads and manages the customer service team, ensuring compliance with company service standards and operational guidelines.

Builds, coaches, and sustains a high‑performing team capable of independent problem-solving and adaptable service delivery.

Establishes clear expectations, performance standards, and accountability practices.

Analyzes guest surveys, feedback, and service trends to identify root causes and implement corrective actions.

Keeps the team updated on changes to products, services, policies, and procedures.

Utilizes critical thinking to interpret guest concerns, resolve complex issues, and determine when escalation is necessary.

Collects, analyzes, and reports data on guest complaints, service performance, and team metrics.

Prepares monthly performance summaries that highlight trends, risks, and strategic recommendations.

Develops and updates knowledge-based documents, FAQs, and self-help resources to streamline service operations.

Identifies operational inefficiencies and recommends improvements to leadership.

Participates in budget planning, contributing insight on staffing, service tools, and resource needs.

Performs additional duties and special projects as assigned.

Required Skills/Abilities

Strong leadership and supervisory capabilities.

Excellent verbal and written communication skills.

Advanced understanding of customer service principles.

Highly organized with exceptional attention to detail.

Proven ability to resolve complex customer issues using independent judgment.

Strong critical thinking skills with the ability to analyze data and make informed decisions.

Skilled in coaching, mentoring, and driving continuous improvement.

Proficient with Microsoft Office and related software tools.

Education and Experience

Bachelor’s degree preferred.

Minimum three years of experience in high-level customer service.

Minimum two years of supervisory or leadership experience.

Physical Requirements

Prolonged periods working at a desk and on a computer.

Ability to move throughout the facility during the workday.

Ability to stand or walk for extended periods.

Ability to lift up to 50 pounds as needed.

Apply Now

Refine Your Search

manager jobs in douglas, wy

Customer Service Manager - Douglas, WY

Community Property Manager

General Manager

Transportation Program Manager

Shift Manager

Unit Manager/MDS Coordinator- Douglas

Account Manager

RN Manager

Production Planning Manager

Assistant Store Manager

Store Manager

Supervisor-Operations Water Solutions

Store Manager

Kitchen Manager

Case Manager

Project Manager-Major Projects (Water)

Assistant Manager I

Restaurant General Manager - Salary

Shift Manager

EMS MANAGER

I want to receive the latest job alert for manager in douglas, wy

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