Top 5 Senior it technician Jobs in Douglassville Pa

Senior IT Help Desk Technician (TS/SCI) {S}
ARKA Group, L.P. —King of Prussia, PA
- Email
- Background check
- Computer science
- Microsoft Outlook
- Paid parental leave
- Health savings account
Quick Apply
Application Support, Senior Analyst
MRO Corporation —Norristown, PA
- $67,300 - $90,900 a year
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health insurance
- Dental insurance
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Senior Specialist, Production Services Application Support Analyst
The Bank of New York Mellon Corporation —Berwyn, PA
- Full-time
- Computer science
- Oracle
- Computer Science
Senior Application Specialist
LEARFIELD —Exton, PA
- $26.45 - $31.25 an hour
- Full-time
- Mid-level
- University
- 2 years
- Health savings account
- Paid holidays
3h

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Senior IT Help Desk Technician (TS/SCI) {S}

ARKA Group, L.P. -
King of Prussia, PA

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Job Details

Benefits

Paid parental leave
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Tuition reimbursement
Parental leave
Employee assistance program
Vision insurance
Life insurance

Qualifications

Technical documentation
High school diploma or GED
CompTIA Security+

Full Job Description

ARKA Group L.P. (“ARKA”) is an advanced technologies company serving the U.S. military, intelligence community, and commercial space industry delivering next-generation solutions to support the national security space enterprise. Built on more than six decades of excellence, ARKA brings modern approaches and a culture of innovation to the challenges of today.

Join the ARKA team to learn how Beyond Begins Here. Discover your next career opportunity now!

Position Overview:

Supporting ARKA’s King of Prussia site, the IT Help Desk Technician will be the sole onsite IT support for an office of approximately 70 end users. You will play a critical role in expanding and update the site. With a customer-centric approach, you will be responsible for diagnosing, troubleshooting, and documenting technical issues through onsite and remote support.

Responsibilities:

Provide IT support through chat, phone, email, in person and ticketing system
Triage and respond to all requests in an appropriate and timely manner
Document, record, and log work in the ticket system
Facilitate onboarding and offboarding of users
Maintaining inventory of IT equipment
Installation, configuration, upgrade, and maintain desktops, laptops, notebooks, printers, mobile devices, and cell phones
Assign file and folder permissions as needed
Support various technologies including Windows Desktop/Server/Active Directory architecture, Microsoft365 Collaboration suite (Outlook/Exchange email, Teams collaboration, etc.) and Multifactor authentication
Partner with other help desk team members and escalate issues accordingly
May occasionally work off-hours, including weekly on-call schedule, to support the coordination of problem resolution and maintain continuous operations

Required Qualifications:

High School Diploma; bachelor’s in information technology, computer science, or related field preferred
3+ years’ work experience in helpdesk support; experience being the sole IT support for a single site is a plus
Knowledge of computer systems, cloud applications, and networks with various operating systems and solutions
Excellent communication and documentation skills
Proven customer-focused service orientation
Proven knowledge of basic troubleshooting
Strong problem-solving skills
Ability to maintain a high degree of flexibility and assist others as needed
Ability to be onsite in King of Prussia 5 days/week
Security+ Certification
Active TS/SCI U.S. Government Security Clearance

Location: King of Prussia, PA

Situated less than an hour outside of Philadelphia and hosting the largest mall on the east coast, King of Prussia offers the urban feel sought in the city, while also giving opportunities to experience the beauty and history found only in Pennsylvania.

What We Offer:

Comprehensive medical/vision/dental insurance packages
Company contributions to qualified HSA accounts
401k retirement plan with industry leading company contributions
3 weeks of vacation accrual per year plus time off for sick leave and unscheduled life events
13 paid holidays
Upfront tuition assistance for approved degree programs
Annual bonus program based on company and employee performance
Company paid life insurance, AD&D, Short-Term and Long-Term disability insurance
4 weeks paid Parental Leave
Employee assistance program (EAP)

EHS/Environmental Requirements:

This job operates in a professional office environment. While performing the duties of this job, the employee routinely is required to use hands to keyboard, communicate, listen to, and interpret instructions and remain stationary for extended periods of the time. This would require the ability to move around the campus and occasionally move/lift items weighing up to 25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Applicants are invited to apply for a reasonable accommodation to perform the essential duties of the job. To apply, send a request to [email protected] or contact 203-797-5000 and press 2 for Human Resources.

ITC & Security Clearance Requirements:

This position requires an active TS/SCI U.S. Government Security Clearance.

Visa Restrictions:

No visa sponsorship is available for this position.

Pre-employment Screenings:

Employment with any ARKA companies in the U.S. is contingent upon satisfactory completion of several pre-employment requirements to include a credit check, background check, and drug screen.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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senior it technician jobs in douglassville pa

Senior IT Help Desk Technician (TS/SCI) {S}

Application Support, Senior Analyst

Senior Specialist, Production Services Application Support Analyst

Senior Application Specialist

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