Top 50 Care manager ii Jobs in Dover, De

Patient Services Rep II-Primary care
Nemours —Dover, DE
- Full-time
- Inventory management
- Computer literacy
- Primary Care
5d
Care Manager II
Amerihealth Caritas —Dover, DE
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Health insurance
10d
Community Pharmacy Technician II
Bayhealth —Dover, DE
- $19.66 - $29.49 an hour
- Full-time
- Hospital
- HIPAA
- Mid-level
- 403(b) matching
- Paid holidays
Health/Human Service Case Manager II
State of Delaware —Dover, DE
- Writing skills
- Research
- Mid-level
1d
Tax Credit Property Manager (Sussex Green)
WinnCompanies —Dover, DE
- $62,000 - $70,000 a year
- Full-time
- Customer service
- Mid-level
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Home Infusion Nurse - Per Diem - Kent County
Option Care Health —Dover, DE
- $42.72 - $71.21 an hour
- Part-time
- CPR Certification
- Nursing
- Medication administration
- 401(k) matching
Operations Project Manager - ERS
RMS Energy —Dover, DE
- Weekends as needed
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid training
- Paid holidays
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Home Infusion Nurse - Per Diem - Kent County
Option Care Enterprises, Inc. —Dover, DE
- $42.72 - $71.21 an hour
- Part-time
- CPR Certification
- Nursing
- Medication administration
- 401(k) matching
Quick Apply
Chiropractor - Dover, DE
The Joint Chiropractic —Dover, DE
- $400 a day
- Part-time
- Mid-level
- Clinic
- Bachelor's degree
- Opportunities for advancement
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Home Infusion Nurse - Per Diem - Sussex County
Option Care Health —Milford, DE
- $42.72 - $71.21 an hour
- Part-time
- CPR Certification
- Nursing
- Medication administration
- 401(k) matching
Home Infusion Nurse - Per Diem - Sussex County
Option Care Enterprises, Inc. —Milford, DE
- $42.72 - $71.21 an hour
- Part-time
- CPR Certification
- Nursing
- Medication administration
- 401(k) matching
Quick Apply
Dental Assistant II - Dental Radiologist Tech
Choptank Community Health System, Inc.. —Goldsboro, MD
- $17.39 - $21.74 an hour
- Full-time
- CPR Certification
- Dental office
- Computer literacy
- Wellness program
- 403(b) matching
Quick Apply
4d
Regional Government Affairs Director - Northeast
ModivCare Solutions, LLC —Dover, DE
- $159,900 - $215,900 a year
- Multiple hires
- Writing skills
- Office
- Analysis skills
- Paid parental leave
- AD&D insurance
Quick Apply
Disability Management Services Manager
University of California San Francisco —United States
- Full-time
- Management
- HIPAA
- Analysis skills
- Disability insurance
Task Order Project Manager
Amyx, Inc. —United States
- Full-time
- 5 years
- Bachelor of Science
- Office
- Wellness program
- Health savings account
Travel ICU RN Job in Tuscaloosa, Alabama
Gifted Healthcare —United States
- $2,646 a week
- Overtime
- Nursing
- Anatomy knowledge
- Medication administration
- Health insurance
- Dental insurance
Quick Apply

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care manager ii jobs near dover, de

Patient Services Rep II-Primary care

Nemours -
Dover, DE

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Job Details

Full-time
5 days ago

Qualifications

Computer operation
High school diploma or GED
Typing

Full Job Description

Nemours is seeking a Patient Service Representative II for Dover, DE, full time.

Provide service excellence to each patient and family by performing and completing designated business processes associated with an outpatient visit. At each outpatient visit, complete processes in an efficient fashion, ensuring that the patient and family are prepared for their outpatient appointment in a timely fashion. Also, ensure that all demographic and financial information is accurately verified in advance of the patient visit, and monitor the waiting room and work environment to ensure patient safety and high service levels.

Participate in Nemours programs for continuous quality, performance, and service improvement and work with department management to improve the services provided, through a team-based approach.

ESSENTIAL RESPONSIBILITIES

Greet and communicate with each patient and family at the start of their outpatient visit and at each interaction using AIDET protocol (acknowledge-introduce-inform about duration-explain-thank).
Accomplish tasks that are a part of the Nemours’ outpatient appointment business functions prior to and at the time of appointment check-in, visit and check-out. Duties may be specific to each outpatient location. All general duties include but are not limited to:
- Prepare for scheduled patient visits <=48 hours prior to the appointment of each patient using protocol established for each location/service.
- Make confirmation calls that are not completed by Televox to ensure all visits are in “confirmed” status prior to visit or per Department protocol.
- Confirm authorization and/or collect referrals for the days’ visit. Notify Pre-Registration and Authorization Department of visits scheduled same day, as necessary. Fax hard copy referrals to the PRAG department within 24 hours of receipt.
- At the time of patient check-in, while maintaining patient confidentiality and all aspects of HIPAA,:
  - confirm all patient personal demographic information.
  - confirm patient identification with two identifiers as approved by Nemours.
  - confirm legal guardianship
  - confirm referral information for patient visit; if applicable
  - prepare, complete and/or collect consents and all other required documents
  - scan insurance cards and other important documents
  - collect and post co-pays and past due balances
  - achieve Registration Accuracy percentage of => 95%
- Schedule follow up appointments (utilizing iGuide to determine participation, if appropriate)
Responsible for MyNemours sign ups and facilitation activations.
Throughout shift, regularly communicate with clinical staff in the assigned work area regarding the status of waiting patients, particularly those who have been waiting more than ten minutes and then with waiting patients/families to ensure they have status updates on their appointment.
communicate clinic status to families in the waiting area using the principles of AIDET
contact manager with problem situations or when assessment is that service recovery is necessary.
Accurately reconcile payment collections at the end of each shift, as per Cash Collections Policy, and completes End of Day (EOD) Reports including DCRF and LDCRS.
Complete assigned work queues daily.
Maintain computer and electronic system competency including but not limited to processes for: scheduling, appointment cancellations and order entry for clinical system, use of Iguide, EOD status changes, work queue processing, linking referrals, posting “other” payments, use of scanner device and electronic insurance verifications.
Maintain inventory of clerical supplies and ensure the work environment and outpatient waiting room is in an orderly and clean condition to ensure patient safety and security.
Complete EOD (End of Day) Report.
Other duties that may be assigned by manager/supervisor may include:

Schedule and cover the phones between check-in and check-out duties as necessary or determined by supervisor. This responsibility may include scheduling:

incoming calls as an agent for automated call distribution (ACD) services

maintaining in-basket regarding clerical functions from Online Scheduling, MyNemours and office communication.

recalls

patients from waitlist

follow-up calls upon discharge from inpatient units

clinic cancellations

Works collaboratively with clinical team by opening, sorting and routing correspondence, laboratory and imaging results, procedures and consultations to appropriate team member to complete patient communication, as necessary.

POSITION QUALIFICATIONS

High School diploma or equivalent

Minimum of 3-6 months of job related experience

Computer/typing skills required

Clerical experience in a physician's office preferred; EPIC experience preferred

Apply Now

Refine Your Search

care manager ii jobs in dover, de

Patient Services Rep II-Primary care

Care Manager II

Community Pharmacy Technician II

Health/Human Service Case Manager II

Tax Credit Property Manager (Sussex Green)

Home Infusion Nurse - Per Diem - Kent County

Operations Project Manager - ERS

Home Infusion Nurse - Per Diem - Kent County

Chiropractor - Dover, DE

Home Infusion Nurse - Per Diem - Sussex County

Home Infusion Nurse - Per Diem - Sussex County

Dental Assistant II - Dental Radiologist Tech

Regional Government Affairs Director - Northeast

Disability Management Services Manager

Task Order Project Manager

Travel ICU RN Job in Tuscaloosa, Alabama

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