Top 4 Collections manager Jobs in Dover, De

Back Line Collections Manager
defi AUTO LLC —Dover, DE
- $52,158 - $65,000 a year
- Full-time
- Research
- Bachelor's degree
- Business Administration
- Travel reimbursement
Quick Apply
Patient Financial Services AR Manager
Bayhealth —Dover, DE
- $82,950.40 - $128,564.80 a year
- Day shift
- Hospital
- 3 years
- High school diploma or GED
- 403(b) matching
- Paid holidays
Tax Credit Property Manager (Sussex Green)
WinnCompanies —Dover, DE
- $62,000 - $70,000 a year
- Full-time
- Customer service
- Mid-level
- Office
- Health savings account
- AD&D insurance
Quick Apply
4d

Discover related jobs

Based on your search for collections manager jobs.

Insurance Credits and Refunds Specialist
Bayhealth —Dover, DE
Responsible for researching accounts in a credit balance status and taking the necessary steps to resolve the credit balance. Matching 401(k)/403(b) Plans.
$18.73 - $28.09 an hour
1d
Collections Specialist (Early Stage) - Hybrid
M&T Bank —Millsboro, DE
Make and receive a high volume of customer phone calls using automated dialing technology. Handle a variety of consumer products, including credit cards, auto…
$18.00 - $28.31 an hour
9d

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Billing & Collections Manager (BOM)
Taylor Springs Health Campus —Gahanna, OH
They handle financial tasks such receiving and depositing payments, making collections calls and issuing letters, discussing payment arrangements with account…
From $30 an hour
Billing & Collections Manager (BOM)
Violet Springs Health Campus —Pickerington, OH
They handle financial tasks such receiving and depositing payments, making collections calls and issuing letters, discussing payment arrangements with account…
From $30 an hour

Show more jobs in cities nearby

I want to receive the latest job alert for collections manager in dover, de

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

collections manager jobs near dover, de

Patient Transport jobs in Tulsa, OK

Patient Services Manager jobs in Jackson, TN

Patient Services Manager jobs in Orlando, FL

Patient Services Manager jobs in Atlanta, GA

Patient Services Manager jobs in Biloxi, MS

Patient Advocate jobs in Washington, DC

Patient Care Assistant jobs in Los Angeles, CA

Collection Manager jobs in Las Vegas, NV

Collection Manager jobs in Salt Lake City, UT

Program Manager Healthcare jobs in Chicago, IL

Construction Project Manager jobs in Portland, OR

Collection Manager jobs in Pittsburgh, PA

Property Manager jobs in Albuquerque, NM

School Operations Manager jobs in New York, NY

Collection Manager jobs in Everett, WA

Gesa Credit Union jobs in Washington State

Credit Manager jobs in Fort Worth, TX

Credit Manager jobs in New Orleans, LA

Credit Manager jobs in Columbia, MD

Credit Union jobs in El Paso, TX

Back Line Collections Manager

defi AUTO LLC -
Dover, DE

Quick Apply

Job Details

Full-time
$52,158 - $65,000 a year

Benefits

Travel reimbursement

Qualifications

Debt collection phone call
Customer communication
Staff supervision
Report writing
Compliance with loan regulations
Loan collections
Team supervision
Budget control
Regulatory compliance
Performance management
Customer inquiry handling
Bachelor's degree
Debt collection skip tracing
Forecasting
Leading team collaboration initiatives
Budget preparation
Outbound calling
Legal compliance
Team motivation (leadership skill)
General management
Organizational budget management
Bankruptcy

Full Job Description

About defi SOLUTIONS:

It’s an exciting time to join defi!

defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance.

Learn more at defisolutions.com and follow us on LinkedIn.

Position Purpose:

The Back Line Collections Manager will be responsible for a team that processes customer service transactions associated with the auto loan and lending business.

Position Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Own the Collections Dept from end-to-end processing
Enhance productivity and streamline processing to achieve at least 10% improvement year over year.
Take ownership of new and existing client scope of services and deliver a level of service quality that exceeds our clients’ expectations.
Hire and retain top talent (as measured by the defi SOLUTIONS hiring scorecard) to achieve less than 15% voluntary attrition rate. Develop and manage talent and have a production ready successor.
Demonstrate leadership and self-sufficiency by leading client or internal projects from inception to completion with little or no supervision.
Perform staff coaching a minimum of 30% of time as a priority of job function.
Lean Six Sigma Yellow Belt certified or is willing to achieve certification within 15 months of hire.
Ability to create and follow policy and procedures 100% of the time.
Respond to client inquiries within 24 hours.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Required Qualifications:

Bachelor’s Degree in Business Administration or related field
Job Related Experience: 5 - 8 years
Management Experience: 3 - 5 years

Preferred Qualifications:

Certified Regulatory Compliance Manager (CRCM) designation a plus.
ISO certified (2001:2018)

Additional Eligibility Requirements:

Ability to solve problems based upon researching and analyzing information before recommending/selecting the appropriate solution.
General responsibilities and objectives are assigned with considerable latitude for defining actions and setting priorities. Generally, results and outcomes are reviewed, rather than work in progress.
Ability to make innovations, which affect this job and suggests changes to the immediate supervisor that affect other related job.
Ability to compose and/or interpret internal and/or external business letter, memos, reports, may require understanding and explanation, of policies and procedures to others, both internal and external to defi SOLUTIONS.
Detailed understanding of state and federal debt collection regulations and statutory requirements as well as collection and skip tracing techniques.
Indirect automotive finance industry knowledge a plus.
Knowledge of repossession and bankruptcy proceedings.
Ability to manage time effectively and multi-task.
Ability to set and monitor individual goals as well as motivate employees.
Excellent communication, leadership, organizational and interpersonal skills.
Working knowledge of Microsoft Office products a plus.
Experience with budgeting and staff forecasting.
Inbound / Outbound Dialer strategy knowledge
Knowledge of repossession management, insurance filing and pre-paid product cancelation preferred

Travel Required:

Less than 10% travel

Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer, and all qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, disability, or protected veteran status.

Quick Apply

Refine Your Search

collections manager jobs in dover, de

Back Line Collections Manager

Patient Financial Services AR Manager

Tax Credit Property Manager (Sussex Green)

Discover related jobs

Explore jobs in cities nearby

I want to receive the latest job alert for collections manager in dover, de

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected