Top 22 Guest service agent Jobs in Dover, Nh

Night Auditor/Laundry Attendant ($500 Hiring Bonus!) - Residence Inn Portsmouth
Colwen Management Inc —Portsmouth, NH
- Weekends as needed
- Inventory management
- Residential
- Hotel
- Health insurance
- Dental insurance
Quick Apply
9d
Night Auditor
Kennebunkport Inn —Kennebunkport, ME
- Part-time
- Inventory management
- Communication skills
- Entry level
- Paid parental leave
- AD&D insurance
Quick Apply
Front Desk Agent
Hampton Inn & Suites Exeter —Exeter, NH
- $18.75 an hour
- Ability to walk for extended periods
- Hotel
- US work authorization
- Wellness program
- Commuter assistance
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Guest Service Representative - Front Desk Agent - Homewood Suites, Dover
Lafrance Hospitality —Dover, NH
- $17 - $19 a year
- Part-time
- Hotel
- Entry level
- Paid training
- 401(k) matching
Quick Apply
1d
Front Desk Agent
Wentworth By the Sea —New Castle, NH
- Full-time
- Hotel
- High school diploma or GED
- Organizational skills
- Paid holidays
- Disability insurance
Quick Apply
8d
Remote Central Reservations Agent
Kennebunkport Resort Collection —Kennebunk, ME
- $18 - $20 an hour
- Weekends as needed
- Sales
- Writing skills
- English
- Paid parental leave
- AD&D insurance
Quick Apply
Hotel Front Desk Clerk
Everhome Suites Portsmouth - Newington —Newington, NH
- $18 - $20 an hour
- Hotel
- High school diploma or GED
- Organizational skills
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Guest Services Experience Agent
Cliff House Maine —Cape Neddick, ME
- Full-time
- Writing skills
- English
- Organizational skills
- AD&D insurance
- Disability insurance
Quick Apply
10d
Front Desk Staff
Hotel- Fairfield Inn & Suites by Marriott —Exeter, NH
- $18 - $20 an hour
- Part-time
- Bilingual
- Google Workspace
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
Hotel Night Auditor
Everhome Suites Portsmouth - Newington —Newington, NH
- $18 - $20 an hour
- Overnight shift
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent at Lafayette's Oceanfront
Lafayette's Oceanfront Resort —Wells, ME
- $17 - $22 an hour
- 8 hour shift
- Computer literacy
- English
- Hotel
- Profit sharing
- Paid training
Quick Apply
Front Desk Agent
Sparhawk Oceanfront Resort —Ogunquit, ME
- $19 - $22 an hour
- 8 hour shift
- Computer literacy
- English
- High school diploma or GED
- Profit sharing
- Paid training
Quick Apply
Guest Service Agent (Full-Time)
Homewood Suites Portsmouth Downtown —Portsmouth, NH
- Full-time
- Spanish
- English
- Hotel
- On-the-job training
Remote Central Reservations Agent
EOS Hospitality —Kennebunk, ME
- $18 - $20 an hour
- Weekends as needed
- Sales
- Writing skills
- English
- Paid parental leave
- AD&D insurance
Quick Apply
3d
Part-Time Hospitality Specialist
Capital Vacations —Wells, ME
- Part-time
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
Front Desk Agent
The Colony Hotel Kennebunkport —Kennebunkport, ME
- $18 - $19 an hour
- Part-time
- Ability to stand for extended periods
- Communication skills
- Entry level
- 401(k) matching
Quick Apply
8d
Overnight Front Desk Agent
Sparhawk Oceanfront Resort —Ogunquit, ME
- $18 - $25 an hour
- 8 hour shift
- Computer literacy
- English
- High school diploma or GED
- Paid training
- Employee discount
Quick Apply
Guest Service Agent
ASHWORTH BY THE SEA —Hampton, NH
- $18 an hour
- Word processing
- Computer literacy
- Hotel
Quick Apply
Full-Time Office Administrator
Keller Williams Coastal and Lakes & Mountains Realty —Portsmouth, NH
- From $45,000 a year
- Full-time
- Google Workspace
- Office
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Front Desk Supervisor
Cliff House Maine —Cape Neddick, ME
- $22 - $26 an hour
- 8 hour shift
- Mid-level
- Windows
- Hotel
Quick Apply

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guest service agent jobs near dover, nh

Night Auditor/Laundry Attendant ($500 Hiring Bonus!) - Residence Inn Portsmouth

Colwen Management Inc -
Portsmouth, NH

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Job Details

9 days ago

Benefits

Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement

Qualifications

Property management tools
Productivity software

Full Job Description

Residence Inn Portsmouth, a Colwen Hotels Property, is seeking a friendly and detail-oriented Night Auditor/Laundry Attendant to join our team. This is an overnight position responsible for balancing the hotel transactions and closing out the day, responding to guest requests, and maintaining the cleanliness and appearance of the front desk area. This person would also be responsible for washing, drying, folding linen, and treating stains to minimize loss.

This position is offering a $500 Hiring Bonus, subject to applicable tax withholdings. $250 to be paid out after 3 months of employment and the remaining $250 after 6 months of employment.

General Responsibilities:

Operate the front desk and assist guests with inquiries and other needs during pre-arrival, registration, stay, checkout and post-departure.
Complete end of day activities including posting charges to accounts, balancing ledgers, run night audit/daily close, back-up and roll date.
Provide exceptional guest service.
Efficiently manage the operations of the front desk, ensure check in and check out is timely.
Warmly and professionally welcome all guests.
Process guest check-in: confirm reservations, assign guest rooms.
Treat requests with professionalism, tact, and courteous manner; act with a sense of urgency.
Ensure that all complaints regarding service and/or accommodations are investigated and resolved.
Maintain knowledge of hotel policies including rates, discounts, special offers, and community events.
Ensure prompt delivery of billing to guests.
Ensure accuracy of daily closing reports.
Process all payment types e.g. charges, cash, checks, debit, or credit cards.
Communicate with Lead Audit team relating to daily closing and issues.
Discreetly handle confidential guest information.
Ensure lobby and shared areas are neat and orderly.
Attend to the cleaning process of hotel linens according to Colwen and brand standards.
Wash, dry, and fold hotel linens and terry as well as treating stains to minimize loss.
Store, inventory, issue, and distribute hotel linens.
Operate washing and drying equipment, load and unload laundry from machines.
Measure and administer cleaning agents to laundry according to product specifications.
Inspect used laundry for stains and repairs before washing.
Monitor feeder information on washer, make sure all drums are full and report any irregularities to supervisor.
Set the proper drying and cooling times for various types of linen.
Fold laundry.
Count and assemble laundered items.
Assist in monthly linen inventories.
Addressing any public area cleanliness concerns when they need attention.
Complete lint and discard log.
Maintain orderly and clean linen stock areas.
Maintain a clean and organized laundry room.
Adhere to all Colwen and brand standards.
Maintain STRICT key controls.
Perform other related duties as assigned.

Requirements:

One year of related experience, hotel preferred
Excellent verbal and written communications skills
Strong organizational skills and attention to detail
Superior interpersonal and customer service sills, ability to deal with difficult guests
Familiarity with local area, ability to provide directions and maps to local attractions and destinations
Proficient with Microsoft Office Suite and common computer software programs
Ability to learn computer software programs and operate property management system
Overnight work schedule required, including weekends, and holidays

We’ve got you covered: Benefits & Perks

Medical Insurance with Company-Funded HRA
Dental Insurance
Vision Insurance
Flexible Spending Accounts
Wide-Array of Supplemental Insurance Offerings
Paid Time Off Programs
Employee Assistance Program
401K Plan – Traditional & Roth Options with Employer Match
Hotel Discount Travel Program for Associates & Family
Exclusive Associate Discounts – Travel, Entertainment, & Retail
Training and Development Programs
Career Advancement Opportunities

Colwen Hotels is an equal opportunity employer. EEO M/F/D/V

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

guest service agent jobs in dover, nh

Night Auditor/Laundry Attendant ($500 Hiring Bonus!) - Residence Inn Portsmouth

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