Top 6 On site certified call manager technician Jobs in Dover De

On-Site Certified Call Manager Technician
Leader Communications Inc —Dover, DE
- Full-time
- 5 years
- Bachelor of Science
- Ability to lift 50 pounds
Quick Apply
Pharmacy Operations Manager
Walgreens —Dover, DE
- $22.50 - $31.00 an hour
- Weekends as needed
- English
- Mid-level
- High school diploma or GED
- Continuing education credits
- Health insurance
Inpatient Pharmacy Technician III
Bayhealth —Dover, DE
- $23.32 - $34.97 an hour
- Full-time
- Hospital
- Inpatient
- Mid-level
- 403(b) matching
- Paid holidays
Technician 2
Sunbelt Rentals, Inc. —Dover, DE
- $21.38 - $29.39 an hour
- Full-time
- Spanish
- Mechanic experience
- Mid-level
- Disability insurance
- Health insurance
Quick Apply

Other jobs to consider

Find your next job by exploring related positions.

On-Site Certified Call Manager Technician
Leader Communications Inc —Dover, DE
Read, interpret, and develop engineering specifications and drawings. Provide advanced technical troubleshooting support for voice systems and troubleshooting…
Quick Apply
Mobile Trailer Mechanic II Friday - Monday 10 pm - 8 am
Cox Fleet —Wilmington, DE
Candidate must hold a valid state-of-residence driver’s license, be able to obtain and maintain their Driver Qualification File.
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Pharmacy Operations Manager
Walgreens —Whitehall, OH
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Retirement Savings Plan (401(k)).
$22.50 - $31.00 an hour
Data Center Operations Manager (Nights), Data Center Operations
Amazon Data Services, Inc. —Dublin, OH
Certification in an applicable field like A+, Net+, Sec+, CCNA, LPIC, Linux+, AWS certification, or A+ or CND (Certified Network Defender) or Network+ or…
$78,400 - $137,300 a year
4d

Show more jobs in cities nearby

I want to receive the latest job alert for on site certified call manager technician in dover de

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

on site certified call manager technician jobs near dover de

Pharmacy Technician Iii jobs in Homestead, FL

Pharmacy Technician Iii jobs in Fort Mill, SC

Emergency Medical Technician jobs in Madison, WI

Managed Care Pharmacy jobs in Remote

Pharmacy Technician jobs in Wichita Falls, TX

Site Manager jobs in Salem, AL

Property Manager Live On Site jobs in San Jose, CA

Restaurant Manager jobs in Temecula, CA

Site Manager jobs in San Jose, CA

Site Manager jobs in Grand Prairie, TX

Creative Project Manager jobs in Atlanta, GA

Site Manager jobs in Portland, OR

Pharmacy Operations Manager jobs in Tampa, FL

Pharmacy Operations Manager jobs in Hartford, CT

Pharmacy Technician jobs in Corona, CA

Pharmacy Operations Manager jobs in Texas

Accounting Manager jobs in Denver, CO

Pharmacy Operations Manager jobs in The Woodlands, TX

Operations Manager jobs in Columbia, SC

On-Site Certified Call Manager Technician

Leader Communications Inc -
Dover, DE

Quick Apply

Job Details

Full-time

Qualifications

Avaya
Technical documentation
Equipment troubleshooting
SharePoint
Voice over internet protocol (VoIP) configuration
IAT
IAT Level II

Full Job Description

Position Summary

LCI is seeking an On-Site Certified Call Manager Technician to install, configure, and maintain Avaya Aura Communications and Session Manager IP telephony systems.

Individuals must be able to attain and maintain a valid US Government security clearance to be retained in the position

Duties & Responsibilities

Lead the installation, configuration, and end-to-end maintenance of Avaya Aura Communication Manager and Session Manager.
Manage and troubleshoot complex IP telephony systems to ensure high availability and seamless communication.
Perform routine maintenance, system upgrades, and advanced troubleshooting for mission-critical voice environments.
Provide management to complex communications project which may include IT, Network, Communications, and Telecommunications.
Manage IP telephony and VoIP technologies, including network or voice quality issues.
Perform patches, upgrades, and migrations for communication systems.
Manage enterprise-wide UC Implementation: migrations from legacy Avaya/Centrex systems to SIP-based unified communications platforms.
Provide advanced technical troubleshooting support for voice systems and troubleshooting voice-over internet protocols (VoIP).
Perform moves, additions, changes (MACs) and manage call center environments operational support.
Work with IT teams to address user requests and provide system training.
Configure Avaya Aura platforms, including IP Office and Communication Manager.
Lead troubleshooting support for key telephony system issues (IVR, Avaya, Verint) and ensuring high availability.
Provide complete Operation and Maintenance (O&M) on the Local Session Controller (LSC) and all peripheral equipment to include any and all security requirements.
Technical Support: Managing IP telephony and VoIP technologies, including network or voice quality issues.
Provide advanced expertise and proven experience with system operations and support, radio communications, antenna/tower communications, telecommunications.
Read, interpret, and develop engineering specifications and drawings.
Understand technical documents, architectural plans, floor plans, site survey reports, test plans, schedules, procedures and acceptance test reports, equipment performance, operational test and feedback to the proper individuals/departments.
Configuration management to evaluate proposed changes/upgrades to the infrastructure (hardware/software).
Provide management and reporting of work request utilizing the Army’s Enterprise Remedy automated work order system, to track and work customer requests.
Input data of work requests that are processed in the Workload Analysis Report.
Support troubleshooting and resolution of voice/data communication installations, upgrades and problems across the enterprise.
Supervise team of multi-disciplined telecommunications professionals.
Manage training and certification of employees.
Must be detailed and safety oriented.

This job description in no way states or implies that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor

Education & Experience Requirements

BS in IT-related or Telecommunications or equivalent technical degree or equivalent experience
5+ years of relevant experience required
Avaya telephony administration
VoIP, SIP protocols, networking, and Avaya Aura platforms.
DoDD 8570 IAT Level II Certification – CompTIA Security+ - Required
Certifications: Avaya Professional or Specialist certifications (e.g., ACIS or ACSS) are highly valued.

Skill & Certification Requirements

IAT Level II or Equivalent Security+
Familiarity with Avaya Communication Manager, Session Manager, System Manager, and Communication Control Toolkit (CCT).
Avaya Aura Platforms Avaya System Management: Installing, configuring, and maintaining Avaya Aura Communication Manager (CM), System Manager (SMGR), Session Manager (SM), and Avaya CMS.
SIP trunking and VoIP troubleshooting.
Contact Center Technology
Certification: Avaya Implementation Professional Specialist (AIPS) or Support Professional Specialist (ASPS).
SharePoint Documentation
Proficient in troubleshooting techniques
May be required to lift more than 50lbs
Position requires sitting, standing, keeling for long periods of time
LCI is an Equal Opportunity Employer/Veterans/Disabled

Leader Communications is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email [email protected]

Quick Apply

Refine Your Search

on site certified call manager technician jobs in dover de

On-Site Certified Call Manager Technician

Pharmacy Operations Manager

Inpatient Pharmacy Technician III

Technician 2

Other jobs to consider

Explore jobs in cities nearby

I want to receive the latest job alert for on site certified call manager technician in dover de

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected