Top 25 Patient registration Jobs in Dover De

Patient Services Rep II-Primary care
Nemours —Dover, DE
- Full-time
- Inventory management
- Computer literacy
- Primary Care
1d
Patient Access Specialist
Dedicated to Women OBGYN —Dover, DE
- $15 - $20 an hour
- Full-time
- Computer literacy
- Writing skills
- HIPAA
- Health insurance
- Dental insurance
Quick Apply
7d
Medical Receptionist
Endocrinology Consultant PA —Dover, DE
- $17 - $21 an hour
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- 401(k)
- Paid time off
Quick Apply
9d
Patient Care Coordinator
Demant —Dover, DE
- $18 - $21 an hour
- Inventory management
- HIPAA
- Administrative experience
- Health savings account
- Paid holidays
Front Desk
NEPHROLOGY ASSOCIATES P A —Dover, DE
- Email
- CPR Certification
- HIPAA
- Mid-level
- Health savings account
- Disability insurance
Dental Front Desk Coordinator
Middletown Dental Care —Middletown, DE
- $18 - $25 an hour
- Full-time
- Dental office
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
12h
Lead Patient Service Representative
Delaware Eye Care Center —Milford, DE
- Full-time
- Mid-level
- High school diploma or GED
- Mentoring
- Paid holidays
- Disability insurance
Quick Apply
Patient Service/Front Desk Coordinator
MyEyeDr. —Milford, DE
- Weekends as needed
- Computer literacy
- Administrative experience
- Computer skills
- Paid holidays
- Health insurance
Medical Receptionist
Delaware Podiatric Medicine —Milford, DE
- $15 - $17 an hour
- Part-time
- Clinic
- Travel
- Organizational skills
- 401(k)
- Paid time off
Quick Apply
14d
Dental front office staff
Calm Family Dental —Middletown, DE
- $19.40 - $22.36 an hour
- Part-time
- Dental office
- Computer literacy
- HIPAA
- Paid holidays
- Dental insurance
Quick Apply
Client Care Specialist – Behavioral Health
Mental Edge Counseling, LLC. —Dover, DE
- $15 - $20 an hour
- Full-time
- Private practice
- Microsoft Excel
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Medical Receptionist
Center For Interventional Pain & Spine —Middletown, DE
- Full-time
- High school diploma or GED
- Computer skills
- Medical terminology
Quick Apply
Emergency Department Unit Secretary
Bayhealth —Milford, DE
- $19.66 - $29.49 an hour
- Call employer
- BLS Certification
- HIPAA
- High school diploma or GED
- 403(b) matching
- Paid holidays
11h
Scheduling Coordinator (on-site) - Oral Surgery
The Christiana Center for Oral Surgery & Dental Implants —Middletown, DE
- Full-time
- Dental office
- Surgery
- HIPAA
- Disability insurance
- Health insurance
Quick Apply
Lead Patient Care Technician
Bayhealth —Dover, DE
- Full-time
- Management
- Mid-level
- Outpatient experience
5d
Medical Office Receptionist (Rover)
LifeStance Health —Dover, DE
- $20.50 - $21.50 an hour
- Full-time
- HIPAA
- Driver's License
- Continuous improvement
- Paid parental leave
- AD&D insurance
Quick Apply

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Patient Access Specialist
Dedicated to Women OBGYN —Dover, DE
Preferred: 1-2 years’ experience in health care practice, front desk experience. Follow current policies for closing out the cash drawer, and bank deposits are…
$15 - $20 an hour
Quick Apply
7d
Accounts Receivable Specialist
Rockford Center —Newark, DE
Promptly accepts and handles incoming telephone calls for all accounts assigned. Review all mail and determine steps necessary to resolve patient's concerns.
$21 - $31 an hour
Quick Apply

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Patient Care Coordinator
Intrinsic Care Chiropractic —Worthington, OH
Retirement plan and room for advancement. Starting pay: $19 plus performance bonuses after probationary period. Health insurance reimbursement after 6 months.
From $19 an hour
Quick Apply
20h
Cancer Patient Scheduler
Columbus Oncology & Hematology —Columbus, OH
Providing courteous, professional and efficient service to our patients. Polite demeanor and client service skills.
Quick Apply

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Patient Services Rep II-Primary care

Nemours -
Dover, DE

Apply Now

Job Details

Full-time
1 day ago

Qualifications

Computer operation
High school diploma or GED
Typing

Full Job Description

Nemours is seeking a Patient Service Representative II for Dover, DE, full time.

Provide service excellence to each patient and family by performing and completing designated business processes associated with an outpatient visit. At each outpatient visit, complete processes in an efficient fashion, ensuring that the patient and family are prepared for their outpatient appointment in a timely fashion. Also, ensure that all demographic and financial information is accurately verified in advance of the patient visit, and monitor the waiting room and work environment to ensure patient safety and high service levels.

Participate in Nemours programs for continuous quality, performance, and service improvement and work with department management to improve the services provided, through a team-based approach.

ESSENTIAL RESPONSIBILITIES

Greet and communicate with each patient and family at the start of their outpatient visit and at each interaction using AIDET protocol (acknowledge-introduce-inform about duration-explain-thank).
Accomplish tasks that are a part of the Nemours’ outpatient appointment business functions prior to and at the time of appointment check-in, visit and check-out. Duties may be specific to each outpatient location. All general duties include but are not limited to:
- Prepare for scheduled patient visits <=48 hours prior to the appointment of each patient using protocol established for each location/service.
- Make confirmation calls that are not completed by Televox to ensure all visits are in “confirmed” status prior to visit or per Department protocol.
- Confirm authorization and/or collect referrals for the days’ visit. Notify Pre-Registration and Authorization Department of visits scheduled same day, as necessary. Fax hard copy referrals to the PRAG department within 24 hours of receipt.
- At the time of patient check-in, while maintaining patient confidentiality and all aspects of HIPAA,:
  - confirm all patient personal demographic information.
  - confirm patient identification with two identifiers as approved by Nemours.
  - confirm legal guardianship
  - confirm referral information for patient visit; if applicable
  - prepare, complete and/or collect consents and all other required documents
  - scan insurance cards and other important documents
  - collect and post co-pays and past due balances
  - achieve Registration Accuracy percentage of => 95%
- Schedule follow up appointments (utilizing iGuide to determine participation, if appropriate)
Responsible for MyNemours sign ups and facilitation activations.
Throughout shift, regularly communicate with clinical staff in the assigned work area regarding the status of waiting patients, particularly those who have been waiting more than ten minutes and then with waiting patients/families to ensure they have status updates on their appointment.
communicate clinic status to families in the waiting area using the principles of AIDET
contact manager with problem situations or when assessment is that service recovery is necessary.
Accurately reconcile payment collections at the end of each shift, as per Cash Collections Policy, and completes End of Day (EOD) Reports including DCRF and LDCRS.
Complete assigned work queues daily.
Maintain computer and electronic system competency including but not limited to processes for: scheduling, appointment cancellations and order entry for clinical system, use of Iguide, EOD status changes, work queue processing, linking referrals, posting “other” payments, use of scanner device and electronic insurance verifications.
Maintain inventory of clerical supplies and ensure the work environment and outpatient waiting room is in an orderly and clean condition to ensure patient safety and security.
Complete EOD (End of Day) Report.
Other duties that may be assigned by manager/supervisor may include:

Schedule and cover the phones between check-in and check-out duties as necessary or determined by supervisor. This responsibility may include scheduling:

incoming calls as an agent for automated call distribution (ACD) services

maintaining in-basket regarding clerical functions from Online Scheduling, MyNemours and office communication.

recalls

patients from waitlist

follow-up calls upon discharge from inpatient units

clinic cancellations

Works collaboratively with clinical team by opening, sorting and routing correspondence, laboratory and imaging results, procedures and consultations to appropriate team member to complete patient communication, as necessary.

POSITION QUALIFICATIONS

High School diploma or equivalent

Minimum of 3-6 months of job related experience

Computer/typing skills required

Clerical experience in a physician's office preferred; EPIC experience preferred

Apply Now

Refine Your Search

patient registration jobs in dover de

Patient Services Rep II-Primary care

Patient Access Specialist

Medical Receptionist

Patient Care Coordinator

Front Desk

Dental Front Desk Coordinator

Lead Patient Service Representative

Patient Service/Front Desk Coordinator

Medical Receptionist

Dental front office staff

Client Care Specialist – Behavioral Health

Medical Receptionist

Emergency Department Unit Secretary

Scheduling Coordinator (on-site) - Oral Surgery

Lead Patient Care Technician

Medical Office Receptionist (Rover)

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