Overview
The CWA Program Coordinator is pivotal in ensuring the successful planning, implementation, and evaluation of the Community Well-Being Programs operating in all three counties within the State. The CWA Program Coordinator serves as the backbone of all programmatic operations, acting as a bridge between management, staff, stakeholders, and participants. This role involves a blend of administrative, logistical, and interpersonal duties that contribute to the achievement of the goals of Network Connect.
The CWA Program Coordinator is, currently, responsible for overseeing the work of Community Well-Being Ambassadors in New Castle County, Community Well-Being Ambassadors in Kent County, and Community Well-Being Ambassadors in Sussex County, making sure all moving parts function smoothly and efficiently. The Coordinator plays a key role in organizing resources, managing timelines, tracking budgets, and assessing outcomes.
The Program Coordinator is also expected to demonstrate strong organizational skills, effective communication, and leadership capabilities. The day-to-day work is dynamic, requiring adaptability and excellent problem-solving skills. Whether coordinating a community outreach initiative, an educational program, or other activities of importance to the mission of Network Connect, the CWA Program Coordinator ensures objectives are met and participants’ needs are supported.
Network Connect Values
Community
We are our local communities — we embrace a grassroots approach to service, prioritizing support of local organizations, services, and leaders. Our leaders and staff are involved, engaged, and deeply connected to the communities we serve. We use our community knowledge to foster relationships and strengthen individual, neighborhood, and community ties through positive, meaningful connections.
Integrity
Network Connect implements innovative and responsible programming. We draw on community wisdom, research, evidence‑based practices, lived experiences, and continuous feedback to design and refine our programs and strategies. We collaborate with values‑driven leaders, mentors, and organizations, seeking creative ways to integrate effective community interventions that best support children, youth, adults, and families. We listen intently, remain flexible, adjust when needed, and practice patience in all aspects of our work.
Partnership
We believe in working with others to leverage collective strengths. Through partnership, we expand the capacity of our communities, services, and resources. We actively participate in coalitions and collaborations, working alongside others to pursue comprehensive solutions to complex systemic challenges.
Respect
Network Connect fosters an environment that balances purpose and belonging. We are people‑centered; together, we strive to strengthen individual, neighborhood, and community connections to build an ecosystem grounded in trust. We value our staff, contractors, and volunteers, ensuring livable wages for all employees — full‑time, part‑time, and contract — and honoring the dignity and contributions of every person involved in our mission.
Key Responsibilities
· Program Planning and Development: Assists in designing and developing program structures, objectives, and schedules; and collaborates with management and subject matter experts to define program goals and outcomes.
· Staffing: Plays a key role in the hiring, training, and supervision of CWAs
· Implementation: Oversees the execution of program activities, ensuring that timelines are adhered to and that resources are allocated appropriately; coordinates with team members and external partners to facilitate smooth service delivery.
· Monitoring and Assessing: Tracks progress against program deliverables, collects and analyzes data, and prepares regular reports; assesses program effectiveness and recommends improvements based on feedback and outcomes.
· Stakeholder Engagement: Serve as the primary contact for host sites, partners, vendors, and sponsors. Facilitate communication, resolve issues, and build positive relationships to support program success.
· Administrative Support: Handle correspondence, maintain files and databases, prepare documents, and schedule meetings. Ensure compliance with organizational policies and regulatory requirements.
· Team Collaboration: Work closely with colleagues across Network Connect to coordinate program activities, share information, and achieve common goals. Facilitate training and professional development for program staff.
Required Qualifications
· Education: Bachelor’s degree in a related field (e.g., business administration, social sciences, education, public health) is typically required. Master’s degree may be preferred for certain organizations or specialized programs.
· Experience: Minimum of 2-3 years of experience in program coordination, project management, or a related role. Prior involvement in program planning, execution, and evaluation is highly valued.
· Technical Skills: Proficiency in (computer systems, including basic applications, used by Network Connect); openness to garnering experience with online communication tools, project management software, and social media platforms useful to the work of Network Connect.
Core Competencies
· Organizational Skills: Ability to manage multiple tasks, prioritize responsibilities, and maintain attention to detail in a fast-paced environment.
· Communication: Excellent verbal and written communication skills. Capable of drafting cogent reports, emails, and presentations, and comfortable speaking with diverse audiences.
· Problem-Solving: Resourceful in identifying challenges and generating solutions. Skilled in managing unexpected issues and adapting plans as needed.
· Interpersonal Skills: Empathetic and diplomatic in interactions with stakeholders. Able to resolve conflicts, negotiate agreements, and foster collaboration.
· Leadership: Motivates and guides team members, delegates tasks appropriately, and supports professional growth among colleagues.
· Analytical Thinking: Capable of collecting data, interpreting results, and making evidence-based recommendations for program enhancements.
· Initiative: Demonstrates proactive attitude in identifying areas for improvement, proposing new ideas, and taking on new challenges.
· Time Management: Efficient in managing deadlines and coordinating schedules to ensure timely completion of program activities.
· Interpersonal Competence: Able to work effectively with people from a wide range of backgrounds.
· Technology Literacy: Comfortable using digital tools to facilitate program coordination, communication, and evaluation.
Typical Duties
· Support the development and execution of program plans and activities
· Monitor program progress, track outcomes, and prepare reports
· Coordinate logistics for meetings, trainings, and events
· Manage program databases and maintain accurate records
· Communicate with participants, partners, and vendors
· Prepare promotional materials and assist with outreach efforts
· Support budget tracking and administrative task
Job Type: Contract
Pay: $50,000.00 - $60,000.00 per year
Benefits:
- Health insurance
- Paid time off
License/Certification:
- Driver's License (Required)
Work Location: In person
