Top 13 Call opener Jobs in Downers Grove, Il

Patient Service Representative - Dermatology
Duly Health and Care —Naperville, IL
- $15.10 - $22.70 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Disability insurance
- Health insurance
Quick Apply
Retail Sales Associate / Customer Service
Elements Massage —Forest Park, IL
- Part-time
- Computer skills
- Entry level
- Paid training
- Wellness program
Store Team Leader - Retail Operations- New Store Opening - Naperville IL
L. L. Bean —Naperville, IL
- $20.20 - $25.25 an hour
- Weekends as needed
- Word processing
- Mid-level
- Cleaning
Sales Associate - Morning Opener
Orangetheory - Franchise #0255 —Elmhurst, IL
- $16 an hour
- Part-time
- Communication skills
- Marketing
- Entry level
- Paid training
- 401(k)
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Sales Development Representative - Outbound (AMER)
Ansarada —Chicago, IL
- Full-time
- Hybrid work
- Writing skills
- Research
- Mid-level
9d
Front Desk Attendant
Fitness Formula Clubs (FFC) —Chicago, IL
- $17.05 an hour
- Part-time
- Entry level
- Dental insurance
- Vision insurance
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9d
Construction Manager
Playa Bowls —Chicago, IL
- $110,000 - $125,000 a year
- Full-time
- Remote
- Up to 50% travel
- Construction site
- 5 years
- Mileage reimbursement
- Health savings account
Quick Apply
Restaurant Shift Supervisor
MOD Super Fast Pizza, LLC —Downers Grove, IL
- $16.00 - $18.96 an hour
- Part-time
- 18 years or older
- Fast casual restaurant
- Mid-level
- Health insurance
- Dental insurance
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Garage Door Technician
Guild Garage Group —Roselle, IL
- $18 - $20 an hour
- Clean driving record
- Residential
- High school diploma or GED
- Paid training
- Health insurance
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Sales Development Representative - Chicago, IL (Ansarada)
Datasite —Chicago, IL
- $51,600 - $85,300 a year
- Full-time
- Hybrid work
- Writing skills
- Research
- Mid-level
- Health insurance
- Dental insurance
1d
Patient Access Specialist (PAS)
Christian Community Health Center —Chicago, IL
- $18 - $19 an hour
- Full-time
- Spanish
- HIPAA
- English
- Health insurance
- Dental insurance
Quick Apply
Team Member / Crew Member Openers Needed!
Dunkin' Donuts & Baskin Robbins - Higgins —Park Ridge, IL
- $15 an hour
- Part-time
- Basic math
- Quick service & fast food restaurant
- Restaurant experience
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Patient Service Representative - Dermatology

Duly Health and Care -
Naperville, IL

Quick Apply

Job Details

Full-time
$15.10 - $22.70 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Volunteer time off

Qualifications

Computer literacy
High school diploma or GED

Full Job Description

At Duly Health and Care, you are supported to do your best work and make a meaningful impact every day. You will be part of a collaborative, physician-led team that works as one and puts patients at the center of everything we do.

With a connected network of providers, care teams, and services across primary and specialty care, surgery centers, imaging, lab, and therapy, you are part of a system designed to deliver high-quality, coordinated care. Together, we create an environment where you can grow, contribute, and help improve the experience and outcomes for every patient we serve.

Overview: Patient Service Representative

Position Highlights:

Naperville
Dermatology

Position Highlights:

Full-Time; 40 hours/week
Hours
- Monday-Thursday: 7:00am - 6:00pm (rotating shifts as opener or closer)
- Fridays: 7:00am-12:00pm
- Schedule will vary, will need to be flexible with starting early/leaving late if needed
Location: Naperville - City Gate clinic
Travel: Travel to other Dermatology sites for coverage if needed

Benefits:

Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
Access to a mental health benefit at no cost.
Employer provided life and disability insurance.
Immediate 401(k) match.
2 days paid volunteer time off.
A culture committed to Diversity, Equity, and Inclusion (DEI) and Social Impact.
12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members.

The Patient Service Representative serves as a key point of contact for patients, delivering exceptional customer service and ensuring smooth front desk operations. This role includes but is not limited to greeting and checking in patients, answering phones, scheduling appointments, collecting co-pays, outbound calling, referral management, and maintaining accurate records in the EPIC system. The Patient Service Representative helps create a welcoming and efficient environment that supports quality care and a positive patient experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greets patients warmly and professionally during check-in, check-out, and appointment scheduling. Conducts regular lobby checks to maintain cleanliness and ensure patient comfort.
Serves as a key coordinator for provider schedules, optimizing appointment availability and resource capacity to improve patient access, reduce wait times, and support timely follow-ups.
Utilizes EPIC and other systems to accurately update patient demographics, verify insurance details, generate necessary forms, respond to emails, and ensure emergency contact information is properly documented.
Collects copayments and service fees, issues receipts, and reconciles daily financial transactions with accuracy and attention to detail.
Answers a multi-line phone system, takes detailed messages, routes inquiries, and makes outbound calls to schedule and confirm patient appointments.
Clearly communicates information about Duly clinical personnel to patients and other individuals.
Assists with scheduling follow-up and in-house Specialist referral appointments, ensuring patients are connected to appropriate services and specialists.
Participates actively in daily and weekly team huddles to share patient updates, workflow improvements, and operational insights.
Reviews performance dashboards daily to monitor key metrics in Scheduling & Access,Workflow, Patient Contact, and Satisfaction; identifies gaps to target and proactively escalates issues, suggests improvements, or adjusts workflows to drive results.
Maintains strict patient confidentiality and adheres to HIPAA standards in all interactions and documentation.
Monitors patient wait times and communicates delays with empathy and professionalism to enhance the patient experience.
Performs additional duties and special projects as assigned to support departmental goals and improve service delivery.

EDUCATION and / or CERTIFICATION/LICENSURE:

High School diploma or equivalent required

EXPERIENCE:

Minimum 1 year of experience in a medical office or clinical setting preferred
Prior experience in a receptionist or front desk role strongly preferred

KNOWLEDGE SKILLS AND ABILITIES:

Exceptional customer service skills and passion for serving others.
Outstanding verbal and written communication skills.
Proficiency in EPIC or similar EMR systems.
Knowledge of medical office procedures and insurance verification.
Skilled in operating phones, personal computers, software and other basic IT systems.
Proficient in Microsoft Office Suite products including Excel, Word and Outlook.
Detail-oriented with excellent organizational and time management skills.
Ability to handle sensitive information with discretion.
Positive, professional, collaborative, and adaptable attitude.

PHYSICAL AND MENTAL DEMANDS:

Ability to sit, stand, walk, bend, and stretch for extended periods
Vision must be correctable to 20/20; normal hearing required for phone communication
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

The compensation for this role includes a base pay range of $15.10-22.70, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.

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Refine Your Search

call opener jobs in downers grove, il

Patient Service Representative - Dermatology

Retail Sales Associate / Customer Service

Store Team Leader - Retail Operations- New Store Opening - Naperville IL

Sales Associate - Morning Opener

Sales Development Representative - Outbound (AMER)

Front Desk Attendant

Construction Manager

Restaurant Shift Supervisor

Garage Door Technician

Sales Development Representative - Chicago, IL (Ansarada)

Patient Access Specialist (PAS)

Team Member / Crew Member Openers Needed!

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