Top 4644 Member services representative Jobs in Downers Grove, Il

Member Services Representative
Crunch Fitness by JEM Wellness Brands —Willowbrook, IL
- $16.60 an hour
- Part-time
- 18 years or older
- CPR Certification
- Computer literacy
- 401(k)
- Gym membership
Quick Apply
Member Services Representative II
UNITE HERE HEALTH —Oak Brook, IL
- $20.36 - $24.97 an hour
- Full-time
- Hybrid work
- Spanish
- Research
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
MEMBER SERVICE REPRESENTATIVE
Midwest Operating Engineers Fringe Benefit Fund —Countryside, IL
- $31.15 an hour
- Overtime
- Mid-level
- 3 years
- High school diploma or GED
Quick Apply
Customer Care Representative Associate II
The Chamberlain Group LLC —Oak Brook, IL
- $20.19 - $30.79 an hour
- Urgently hiring
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Remote Account Resolution Representative
Annuity Health —Westmont, IL
- $16 - $26 an hour
- Full-time
- Remote
- Computer literacy
- High school diploma or GED
- Computer skills
- Health savings account
- Paid holidays
Quick Apply
Member Services Representative
CENTRAL CREDIT UNION OF ILLINOIS —Bellwood, IL
- $19 - $20 an hour
- Part-time
- Computer literacy
- Basic math
- Office
Quick Apply
Patient Services Rep OBGYN Full time
Northwestern Memorial Healthcare —Naperville, IL
- $18.84 - $24.49 an hour
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Tuition reimbursement
- 401(k) matching
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12d
Patient Services Rep - Pediatrics Full-time Days
Northwestern Memorial Healthcare —Wheaton, IL
- $18.84 - $24.49 an hour
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Tuition reimbursement
- 401(k) matching
Quick Apply
Patient Access Representative
UChicago Medicine AdventHealth La Grange —La Grange, IL
- $16.97 - $27.15 an hour
- Part-time
- CPR Certification
- Microsoft Excel
- Microsoft Outlook
- Paid parental leave
- Disability insurance
Guest Services Representative, Edward Hospital
Endeavor Health —Naperville, IL
- $18.38 - $26.65 an hour
- Part-time
- Acute care
- Computer skills
- 1 year
- Free parking
- Wellness program
Patient Access Representative I- Naperville, IL
Endeavor Health —Naperville, IL
- $19.89 - $28.84 an hour
- Full-time
- Bilingual
- Anatomy knowledge
- Customer service
- Free parking
- Wellness program
Customer Relations Representative - State Farm Agent Team Member
Rob Emler - State Farm Agent —Oakbrook Terrace, IL
- $50,000 - $60,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Lead Maintenance Technician
LV PROPERTY MANAGEMENT —Lombard, IL
- $23 - $26 an hour
- On call
- Background check
- Customer service
- 5 years
Quick Apply
S.T.E.A.M. Teacher
Burr Ridge Community Consolidated School District 180 —Burr Ridge, IL
- $50,903 - $86,492 a year
- Online Application
- Background check
- School experience
- Classroom
- Health insurance
- Dental insurance
Quick Apply
4d
Warranty Administrator
Napleton Downtown Chicago —Chicago, IL
- $70,000 - $80,000 a year
- Full-time
- Dealership
- Mid-level
- In-person
- Paid holidays
- Health insurance
Quick Apply
Sales Representative
Legacy Restoration LLC —Lombard, IL
- From $90,000 a year
- Full-time
- Clean driving record
- Ability to walk for extended periods
- Residential
- Health savings account
- Health insurance
Quick Apply
Pediatric Urgent Care Physician - Full or Part Time
Kids Urgent Care —Wheaton, IL
- $156,000 - $228,800 a year
- Part-time
- CPR Certification
- Medicine
- OSHA
- Health insurance
Quick Apply
Director of Nursing
Golfview Developmental Center —Des Plaines, IL
- $85,000 - $90,000 a year
- 8 hour shift
- CPR Certification
- Nursing
- RN License
- Health insurance
- Dental insurance
Quick Apply
Automotive Service BDC Representative
TG Wheeling LLC —Wheeling, IL
- $15.00 - $16.50 an hour
- Full-time
- Dealership
- Driver's License
- US work authorization
- AD&D insurance
- Disability insurance
Quick Apply
Outside Sales Representative
Revive Your Lawn & Trimlight Chicago —McCook, IL
- $75,000 - $245,000 a year
- Full-time
- Bilingual
- CRM software
- Sales
- Paid training
- Health insurance
Quick Apply

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Member Services Representative

Crunch Fitness by JEM Wellness Brands -
Willowbrook, IL

Quick Apply

Job Details

Part-time
$16.60 an hour

Benefits

401(k)
Gym membership

Qualifications

Computer operation
CPR Certification
Customer communication
Writing skills
BLS Certification
English
High school diploma or GED
Technical Proficiency
AED Certification

Full Job Description

MEMBER SERVICES REPRESENTATIVE (Day Shift)

Part-Time Non-Exempt

Reports to: Member Services Supervisor / General Manager

We’re seeking a Member Services Representative who will be responsible for providing exceptional customer service to our club members and staff.

This role is offered by JEM Wellness Brands, a proud franchise operator of Crunch Fitness—the “No Judgment Gym” known for fun, effective workouts. Crunch serves over 3 million members across 500+ locations and ranks #1 in fitness and #32 overall on Entrepreneur’s Franchise 500 (2025), featuring its new Crunch 3.0 design.

JEM Wellness Brands is growing rapidly and committed to your future. Since 2022, we’ve acquired six Northern California Crunch locations, partnered with Atticus Franchise Group, and set a goal to open 75 new gyms by 2032. This year, we celebrated a Brookfield, WI opening with NBA star Trae Young and JEM leadership. Our mission is to empower people to feel good in their bodies, confident in their choices, and connected to a lifestyle of wellness. We operate with core values of Resilience, Service, Transformation, and Excellence—building a movement of self-improvement through purpose-driven work and a people-first culture.

Position Overview

The Member Services Representative creates a welcoming environment for members and team members who are passionate about fitness. This role requires an optimistic communicator who enjoys engaging with others, thrives in a structured environment, and excels at multitasking while maintaining organization and attention to detail.

Member Services Representative Responsibilities

Member Engagement & Service

Greet all members and guests with a warm, enthusiastic smile and ensure they feel welcome
Communicate special events and promotions to members and guests
Maintain a professional and courteous disposition at all times
Facilitate member requests or escalate to a manager when necessary

Front Desk Operations

Check in members and guests in accordance with company procedures, resolving alerts as needed
Navigate all front desk stations, including check-in, Relax & Recover, guest services, and membership sales
Answer phones promptly and professionally
Perform opening and closing duties, including completing checklists

Sales & Revenue Generation

Assist with membership sales and promote additional services such as tanning, group fitness, small group training, and childcare
Sell retail products and facilitate payment for member services in accordance with company procedures
Deliver on new member enrollment expectations, including guest conversion and CrunchOne Kickoff standards

Facility Knowledge & Cleanliness

Maintain a clean and organized work area and support overall facility cleanliness
Be an expert in all club facilities, services, programs, and schedules
Participate in cleaning beyond shift duties to ensure a “grand-opening ready” environment

Team Collaboration & Training

Attend monthly and weekly department meetings and employee training sessions
Assist in projects delegated by club management
Follow all policies and procedures outlined in the Employee Handbook

Required Skills & Experience

Communication & Language

Fluent in English with proficient reading and writing skills
Strong verbal and written communication skills

Technical & Computer Skills

Basic computer proficiency
Ability to navigate club software and systems

Customer Service

Strong customer service orientation

Certifications

CPR/AED certification (required; may be obtained within 30 days of hire)

Preferred Experience

Minimum 1 year of experience in a service-oriented position

Physical Requirements

Must be able to lift or move up to 50 lbs
Physical effort required for daily duties include prolonged standing and walking

Education Requirements

High school diploma or GED required

Schedule Requirement

This position is designated as a day-shift role. Employees must be available and flexible to work any day of the week, Monday through Sunday, as scheduled by the Company. Work schedules may vary based on business needs.

Compensation (Hourly)

$16.60/hour

Benefits

Retirement Savings – 401(k) plan with employee contribution options, available to all employees after six months of service available for full-time and part-time employees.
Wellness Perks – Complimentary Crunch gym membership for all employees.
Safety & Certification Support – Free CPR/AED re-certifications provided by the company for all employees.

Disclaimer

It is the responsibility of the candidate to obtain and maintain all required certifications at their own expense, including but not limited to Personal Training Certification, Group Fitness Certification, and CPR/AED Certification, as a condition of employment.

About JEM Wellness Brands

Founded in 2022, JEM Wellness Brands is a first-in-class health and wellness franchisee platform and an official franchise partner of Crunch Fitness. Our mission is simple: to empower people to feel good in their bodies, confident in their choices, and connected to a lifestyle of wellness. Through our portfolio of industry-leading brands, we do good by doing well.

We envision a world where wellness is accessible, inclusive, and deeply personal—where fitness, beauty, and recovery are not just services, but a way of life. Guided by our core values of Resilience, Service, Transformation, and Excellence, we strive to create meaningful experiences for our community, team members, and customers.

At JEM, culture is our heartbeat. We’re a team of passionate leaders and purpose-driven professionals who celebrate wins, support growth, and put people first—always.

Additional Requirements & Equal Opportunity Statement

All employees at JEM Wellness Brands must be 18 years of age or older.

Crunch Fitness Powered by JEM Wellness Brands provides equal employment opportunities to all employees and applicants and strictly prohibits discrimination or harassment of any kind. Employment decisions are made without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Please note: Crunch Fitness Powered by JEM Wellness Brands does not offer visa sponsorship or support visa transfers for this position. Applicants must be authorized to work in the United States without the need for current or future visa sponsorship.

Crunch Fitness Powered by JEM Wellness Brands

Quick Apply

Refine Your Search

member services representative jobs in downers grove, il

Member Services Representative

Member Services Representative II

MEMBER SERVICE REPRESENTATIVE

Customer Care Representative Associate II

Remote Account Resolution Representative

Member Services Representative

Patient Services Rep OBGYN Full time

Patient Services Rep - Pediatrics Full-time Days

Patient Access Representative

Guest Services Representative, Edward Hospital

Patient Access Representative I- Naperville, IL

Customer Relations Representative - State Farm Agent Team Member

Lead Maintenance Technician

S.T.E.A.M. Teacher

Warranty Administrator

Sales Representative

Pediatric Urgent Care Physician - Full or Part Time

Director of Nursing

Automotive Service BDC Representative

Outside Sales Representative

I want to receive the latest job alert for member services representative in downers grove, il

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