Top 1030 Systems/network engineer Jobs in Downers Grove, Il

Field Systems Engineer
TeamLogic IT —Chicago, IL
- $75,000 - $95,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- 401(k)
- 401(k) matching
Quick Apply
13h
Engineer Sr, Embedded Systems Development
Shure —Niles, IL
- $113,300 - $181,300 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Bachelor of Science
- Health insurance
- Paid time off
Controls Systems Engineer
Ingredion Incorporated (NA-US) —Bedford Park, IL
- $84,400.00 - $112,533.33 a year
- Full-time
- Research
- Mid-level
- In-person
- Health insurance
- Dental insurance
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Tier 3 Engineer
Proven Business Systems LLC —Schaumburg, IL
- $75,000 - $100,000 a year
- Full-time
- Computer science
- 7 years
- Azure
- Paid parental leave
- Health savings account
Stationary Engineer-3rd Shift
Ferrara Candy Company, Inc. —Chicago, IL
- $45.50 an hour
- Overtime
- English
- 3 years
- Trade school
- Health insurance
- Dental insurance
Electrical Engineer - Mission Critical / Data Centers
Ghafari —Chicago, IL
- $100,000 - $120,000 a year
- Full-time
- Construction site
- System design
- Analysis skills
- Health savings account
- Paid holidays
Lead System Test Engineer (Audio & Video Solutions)
Shure —Skokie, IL
- $113,000 - $182,000 a year
- Full-time
- Computer Science
- Engineering
- Office
- Health insurance
- Paid time off
Sr. Virtualization Infrastructure Engineer
MMD Services, Inc —Chicago, IL
- $115,000 - $135,000 a year
- Weekends as needed
- Hybrid work
- 5 years
- Windows
- Linux
- Health insurance
- Dental insurance
Quick Apply
7d
Team Leader - Maintenance
Rich Products Corporation —Crest Hill, IL
- $82,867 - $112,115 a year
- Bachelor of Science
- Engineering
- 3 years
- Health insurance
- Paid time off
Cyber Security OT Sr Analyst
Barilla —Northbrook, IL
- $82,000 - $95,000 a year
- Up to 50% travel
- System design
- 3 years
- Health insurance
- Dental insurance
Project Manager
Brooksource —Chicago, IL
- $75 - $100 an hour
- Contract
- PMP
- 5 years
- Contracts
- Disability insurance
- Health insurance
Quick Apply
11d
Quality Engineer
NSI INDUSTRIES —Norridge, IL
- $72,000 - $85,000 a year
- Full-time
- Bachelor of Science
- Engineering
- 8 years
- Opportunities for advancement
6d
Engineer, Document Control (Oracle, a plus)
Leviton Manufacturing —Northbrook, IL
- $80,814 - $107,752 a year
- Full-time
- Oracle
- Mid-level
- Travel
- Paid holidays
- Health insurance
Director of Engineering
Public Media Engineering LLC —Chicago, IL
- $125,000 - $175,000 a year
- Weekends as needed
- Windows
- Ability to lift 50 pounds
- Driver's License
- Paid holidays
- Relocation assistance
Quick Apply
AV Systems Design Engineer
Extron Electronics —Chicago, IL
- $110,000 - $140,000 a year
- Full-time
- Microsoft Outlook
- 5 years
- Engineering
- Health insurance
- Dental insurance
Quick Apply
QC Lab Technician (2nd Shift)
NSI INDUSTRIES —Norridge, IL
- $26 - $32 an hour
- Full-time
- Computer literacy
- Bachelor of Science
- Mid-level
- Opportunities for advancement
6d
Senior Instrumentation & Controls Engineer 1 - Nuclear
Sargent & Lundy —Chicago, IL
- $84,762 - $129,498 a year
- Full-time
- Hybrid work
- 5 years
- Bachelor of Science
- Office
- Paid parental leave
- Health savings account
Network Support Engineer
Technology Resource Group —Niles, IL
- On call
- Computer Science
- 5 years
- Bachelor's degree
Quick Apply
Lead Instrumentation & Controls Engineer 1 - Nuclear
Sargent & Lundy —Chicago, IL
- $118,023 - $180,313 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Office
- Continuous improvement
- Paid parental leave
- Health savings account
Field Service Engineer
Agfa Radiology Solutions —Illinois
- $75,000 - $100,000 a year
- Full-time
- Hospital
- 5 years
- Mid-level
- 401(k) matching
Quick Apply

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systems/network engineer jobs near downers grove, il

Field Systems Engineer

TeamLogic IT -
Chicago, IL

Quick Apply

Job Details

Full-time
$75,000 - $95,000 a year
13 hours ago

Benefits

401(k)
401(k) matching

Qualifications

Equipment service recordkeeping
Customer communication
Computer science
Computer Science
Linux support
Technical documentation
VoIP administration
Windows
Network infrastructure
Maintenance activity documentation
Dispatching
Networking equipment (troubleshooting support)
Windows support
Associate's degree
Information Technology

Full Job Description

Job Summary

The Field Systems Engineer plays a vital role in delivering technical escalation support and on-site service for our customers. This hybrid role involves resolving escalated IT issues from the Remote Services team and traveling to customer locations for hands-on support, including troubleshooting, break/fix repairs, and new equipment installations. The ideal candidate will have a strong technical background in hardware, software, and network systems, with excellent customer service skills to ensure seamless service and high client satisfaction.

Key Responsibilities:

· Technical Escalation Support:

o Act as a primary escalation point for the Remote Services Team, providing in-depth troubleshooting and resolution for complex hardware, software, and network issues.

o Collaborate with Network Operations and Technical Account Management teams to resolve advanced technical problems and implement solutions effectively.

· On-Site Service and Support:

o Perform on-site diagnostics, repairs, system upgrades, and deployments of new equipment at customer locations.

o Assist in IT project implementations, including network installations, hardware deployments, and VoIP setup.

o Train end-users on new systems and ensure customer satisfaction by addressing their questions and concerns.

· Customer Relations:

o Build and maintain strong client relationships, understand customer needs, and provide professional and courteous service.

o Proactively seek feedback from clients to ensure a positive experience and communicate any customer insights to internal teams to improve service quality.

· Documentation and Reporting:

o Document all activities, site visits, and solutions in the PSA system (Autotask) to maintain accurate service records.

o Provide feedback and insights to Remote Services and other technical teams to enhance service delivery and support continuous improvement efforts.

· Time and Schedule Management:

o Efficiently manage time to handle on-site visits, including the flexibility to travel on short notice as required to meet Service Level Agreement (SLA) commitments.

o Coordinate with dispatchers to optimize scheduling and handle a dynamic workload effectively.

Position Requirements:

· Education:

o An associate or bachelor’s degree in information technology, Computer Science, or a related field is preferred.

o Alternatively, 3 or more years of professional experience in technical support, IT services, or a field engineering role.

· Technical Skills:

o Strong troubleshooting skills in hardware, software, and network systems.

o Experience working with Windows, Mac, and Linux operating systems.

o Proficiency in network hardware (e.g., routers, switches, firewalls) and familiarity with VoIP technologies.

· Additional Skills:

o Excellent customer service and communication skills, with a strong focus on customer satisfaction.

o Ability to work independently and manage a flexible schedule, including travel.

o Strong documentation skills to record activities and solutions thoroughly and accurately.

Preferred Qualifications:

· Prior experience with PSA systems, such as Autotask, for documentation and service tracking.

· Certifications in relevant technical areas (e.g., CompTIA A+, Network+, or similar) are advantageous.

Physical Requirements:

· Ability to lift and carry equipment weighing up to 50 pounds as needed for on-site support and installations.

Work Environment:

· This is a hybrid role that involves both remote support and on-site visits to client locations. The position requires flexibility to travel on short notice to meet SLA commitments and provide timely customer support.

Application Process:
Interested candidates should submit their resume and a cover letter detailing relevant experience and qualifications.

Pay: $75,000.00 - $95,000.00 per year

Benefits:

401(k)
401(k) matching

Work Location: In person

Quick Apply

Refine Your Search

systems/network engineer jobs in downers grove, il

Field Systems Engineer

Engineer Sr, Embedded Systems Development

Controls Systems Engineer

Tier 3 Engineer

Stationary Engineer-3rd Shift

Electrical Engineer - Mission Critical / Data Centers

Lead System Test Engineer (Audio & Video Solutions)

Sr. Virtualization Infrastructure Engineer

Team Leader - Maintenance

Cyber Security OT Sr Analyst

Project Manager

Quality Engineer

Engineer, Document Control (Oracle, a plus)

Director of Engineering

AV Systems Design Engineer

QC Lab Technician (2nd Shift)

Senior Instrumentation & Controls Engineer 1 - Nuclear

Network Support Engineer

Lead Instrumentation & Controls Engineer 1 - Nuclear

Field Service Engineer

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