Office Manager
Joseph A. Fluehr III Funeral Home
New Britain, PA
Full-Time | Monday–Friday | 8:30 AM – 5:00 PM
Join a Team That Makes a Difference Every Day
At Joseph A. Fluehr III Funeral Home, we believe every family deserves exceptional care during one of life's most difficult moments. For over 50 years, our family-owned funeral home has built a reputation for compassionate service, professionalism, and unwavering attention to detail. We are seeking an experienced Office Manager who shares those values and is ready to become an essential part of our New Britain team.
This position is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, can manage multiple priorities with ease, and genuinely cares about helping others.
What You'll Do
As our Office Manager, you will be the organizational hub of our New Britain location, ensuring every detail is handled with accuracy, compassion, and professionalism.
Responsibilities include:
- Coordinate and oversee all administrative paperwork from start to finish.
- Ensure all documentation is completed accurately and on time.
- Maintain exceptional attention to detail while managing multiple services simultaneously.
- Serve as the primary paperwork coordinator for the office.
- Anticipate challenges and proactively solve problems before they impact operations.
- Work independently while prioritizing daily responsibilities.
- Coordinate office workflow to ensure seamless day-to-day operations.
- Communicate professionally with families, clergy, cemeteries, vendors, and staff.
- Maintain confidential records with the highest level of discretion.
- Assist with scheduling, service preparation, and administrative support.
- Ensure compliance with funeral home policies and regulatory requirements.
- Support leadership with special projects and continuous process improvements.
We're Looking For Someone Who Is:
- Compassionate, empathetic, and service-minded.
- Exceptionally organized with meticulous attention to detail.
- A self-starter who takes initiative and follows through.
- Independent, dependable, and highly motivated.
- An outstanding problem solver who remains calm under pressure.
- Able to manage multiple priorities without sacrificing accuracy.
- Professional, polished, and trustworthy.
- Comfortable working with sensitive and confidential information.
- An excellent communicator and collaborative team member.
- Proficient with Microsoft Office and eager to learn new software systems.
Qualifications
- Previous office management or administrative leadership experience preferred.
- Strong organizational and multitasking abilities.
- Excellent written and verbal communication skills.
- Experience coordinating detailed paperwork and office processes.
- Ability to work with empathy while maintaining professionalism.
- Experience in healthcare, legal, funeral service, hospitality, or another detail-oriented profession is a plus.
Benefits
We value our employees and offer a competitive compensation and benefits package, including:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Paid Time Off (PTO)
- Paid Holidays
- 401(k) Retirement Plan
- Profit Sharing
- Opportunities for professional growth and advancement
Why Joseph A. Fluehr III Funeral Home?
At Joseph A. Fluehr III Funeral Home, you won't simply manage an office—you'll help families navigate some of the most meaningful moments of their lives. Every detail matters, every interaction makes a difference, and every member of our team plays an important role in providing exceptional service with dignity, compassion, and excellence.
If you are someone who notices the details others miss, enjoys bringing order to busy days, thrives on solving problems, and believes kindness and professionalism belong together, we'd love to hear from you.
Apply today and become part of a respected, family-owned organization dedicated to serving our community with compassion, integrity, and excellence.
***PLEASE DO NOT CONTACT THIS EMPLOYER OTHER THAN INDEED
Pay: $27.00 - $29.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
