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Community-Based Services Manager

OPPO LLC -
Salt Lake City, UT

Quick Apply

Job Details

Full-time
$50,000 - $60,000 a year
10 days ago

Benefits

Mileage reimbursement
Paid parental leave
Health savings account
Paid holidays
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Vision insurance

Qualifications

Financial operations
Incident reporting compliance
Google Workspace
Social skills building
Program management
Incident management
Team supervision
Experience working with individuals with disabilities
Coaching
Client rapport building
Regulatory compliance
Social service program staff supervision
Child attendance tracking
Performance Reporting
Employee retention
Team scheduling
Mid-level
Improving operational efficiency
Performance management
Disciplinary action management
Team development
Hiring
Employee attendance management
Bachelor's degree
Continuous improvement
Social service program quality assurance
Task prioritization
Client base expansion
Decision making
Employee retention strategy

Full Job Description

Community-Based Services Manager

Community-Based Services (CBS) Manager

Lead People. Build Great Programs. Make an Impact.

Are you a strong leader who loves working with people, solving problems, and creating programs that genuinely make a difference?

OPPO is looking for an energetic, organized, and people-focused Community-Based Services (CBS) Manager to lead our growing community-based programs.

This isn't a sit-behind-a-desk-all-day management job. You'll work alongside an incredible team of employees who help people with disabilities build skills, friendships, independence, and meaningful connections in their communities.

The CBS Manager oversees OPPO's nonresidential, non-vocational rehabilitation services, including:

Afterschool Program
Day Program, including non-facility-based day services
Summer Program
Social Skills programs

Your job is to make sure these programs—and the people behind them—are successful, organized, growing, and delivering the safe, happy, healthy OPPOrtunities our clients deserve.

This is an in-person leadership position and is not remote.

What You'll Do

Lead an Amazing Team

You'll oversee the employees providing CBS services and take an active role in building a strong, dependable team. That includes recruiting, hiring, coaching, performance management, disciplinary action when necessary, and helping employees succeed in their roles.

You'll also help match DSPs with clients based on personality, skills, needs, and program fit.

Keep Programs Running Strong

You'll oversee the day-to-day operations of CBS programs, making sure staffing, scheduling, payroll, attendance, transportation, facilities, and program logistics are handled accurately and on time.

When something unexpected happens—and in community services, it will—you'll be one of the people helping find the solution.

Create Exceptional Client Experiences

Our programs should be more than a schedule of activities. They should provide opportunities for clients to build confidence, independence, relationships, and meaningful community connections.

You'll work with employees, clients, families, Support Coordinators, and other stakeholders to continually improve the quality of the services we provide.

Own the Details

Great programs require great operations. You'll be responsible for:

Employee supervision and performance management
Payroll approval
Client and DSP matching
Billing and attendance accuracy
CBS budget management
Monthly CBS reporting
Quarterly Support Coordinator reports
Incident reporting and required state submissions
Regulatory and program compliance
Vehicle oversight
Program site standards and cleanliness
Emergency response and problem-solving
Stakeholder communication and satisfaction

Help Us Grow

We're looking for someone who doesn't just maintain programs—they look for ways to make them better.

You'll help identify opportunities to grow clientele, increase units billed, strengthen existing programs, improve employee retention, and develop new opportunities for the people we serve.

Who We're Looking For

You might be a great fit if you are someone who:

Loves leading and developing people
Can organize a lot of moving pieces without losing sight of the bigger picture
Takes ownership instead of waiting to be told what to do
Communicates clearly and professionally
Can prioritize, delegate, and make decisions
Handles changing situations with flexibility and good judgment
Builds positive relationships with employees, clients, families, and community partners
Understands that leadership means both supporting people and holding them accountable
Is comfortable being measured by results and meeting or exceeding expectations

Preferred Qualifications

Supervisory or management experience
Experience working with people with disabilities
Bachelor's degree in a related field preferred
Strong organizational and communication skills
Proficiency—or the ability to quickly become proficient—with Google Workspace, Microsoft Office, email, and other web-based systems

What Success Looks Like

A successful CBS Manager creates programs where:

Clients want to participate. Employees want to work. Families and Support Coordinators trust us. Programs operate efficiently. And the department continues to grow.

We're looking for someone who can balance the people side of leadership with the business side of running successful programs.

Competitive Pay & Benefits

OPPO offers a competitive compensation and benefits package, including:

Paid Time Off
Paid Maternity/Partner Leave
Holiday Pay
Mileage Reimbursement Program
Medical, Dental, and Vision Insurance
HSA
Employee Assistance Program (EAP)
Performance bonus tied to key performance indicators

Additional Requirements

Ability to travel (site visits) up to 25% Locally in your own vehicle
Ability to spend prolonged periods sitting, standing, and walking
Ability to occasionally lift up to 25 pounds
Other duties as assigned by supervisor

Ready to Lead Something Meaningful?

If you're looking for a management role where you can lead people, improve programs, solve real-world challenges, and see the impact of your work every day, we'd love to hear from you.

Come help us create more safe, happy, and healthy OPPOrtunities

About the Company: We provide home and community-based services (including employment) to people in Colorado, Arizona and Utah. We have a team of over 120 impactful people empowered to create OPPOrtunities for our clients. Our vision is to create safe, happy, and healthy OPPOrtunities for our residents, patients, clients, and employees.

Quick Apply

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