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Early-Stage Collections Specialist

Clicklease -
Draper, UT

Quick Apply

Job Details

Full-time
$18 - $22 an hour
8 days ago

Benefits

Paid parental leave
Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
High school diploma or GED
CRM system proficiency

Full Job Description

Established in 2018, Clicklease is dedicated to empowering small business owners frequently overlooked by traditional lenders. Our headquarters are located in the vibrant city of Draper, UT, with operations extending to Radial, Alajuela, Costa Rica. We've cultivated a dynamic environment where equipment financing goes beyond being a mere service; it acts as the gateway to realizing entrepreneurial dreams.

Our Core Values:

1. We Are A Happy Company:
At Clicklease, happiness is not just a byproduct; it's a fundamental value. Join a workplace where positivity and joy are cultivated, creating an environment where you can bring your best self to work every day.

2. We Celebrate Collective Intelligence:
We thrive on the brilliance of collaboration. Clicklease is a space where diverse minds come together, combining their intelligence to create solutions that matter. Your ideas are not just heard; they're celebrated.

3. We Practice Empathy:
Empathy isn't just a word in our dictionary; it's a daily practice. Join a team that values understanding and compassion. At Clicklease, we recognize the human side of business and foster a culture where empathy is a guiding principle.

4. We Listen & Learn:
Growth is a continuous journey at Clicklease. We believe in listening and learning from one another. Your insights and experiences contribute to our collective knowledge, making us stronger as a team.

Our Mission:

At Clicklease, we have a clear purpose - to fulfill the capital needs of underserved entrepreneurs and their Main Street Businesses. We achieve this mission through simple, fast, and innovative equipment leasing solutions. This is not just a statement; it's the driving force behind everything we do.

Portfolio Representative II

Help small businesses stay on track by guiding customers toward successful repayment solutions while building your career in a fast-growing fintech company.

Role Details

Location: Draper, Utah (On-Site)

Schedule: Full-Time | Monday–Friday | 8:00 AM–5:00 PM MT

Compensation: $18–22/hour + monthly performance-based bonus

About Clicklease

Clicklease is transforming how small businesses access the equipment they need to grow.

About the Role

The Collector II helps Clicklease maintain portfolio health and support customer success by managing delinquent accounts and negotiating repayment solutions.

This role is ideal for someone who is comfortable handling customer conversations, analyzing financial situations, and working toward measurable performance goals.

The Team

You’ll join the Collections team, a group focused on balancing customer experience with business outcomes. The team works collaboratively to resolve accounts, improve recovery performance, and maintain compliance standards.

What You’ll Do

Handle inbound and outbound communication with customers
Negotiate repayment plans within established guidelines
Resolve customer issues and identify root causes of delinquency
Maintain accurate documentation of account activity
Ensure compliance with company policies and regulatory standards

What You Have

High school diploma or equivalent
2+ years of customer contact experience
1+ year of collections or account resolution experience
Experience using CRM or similar systems in a customer-facing environment

What Will Make You Stand Out

Experience managing a personal portfolio of accounts
Ability to analyze customer financial situations to recommend solutions

What Success Looks Like in the First 6 Months

Consistently meet or exceed performance metrics such as PTP kept and QA scores
Efficiently manage your time and maintain productivity targets
Demonstrate strong compliance and documentation accuracy

Why Join Clicklease

Clicklease is transforming how small businesses access the equipment they need to grow. Our technology platform uses data and automation to make equipment financing faster, simpler, and more accessible for business owners across the United States.

At Clicklease, you’ll work on meaningful problems that directly impact small businesses while collaborating with a team that values ownership, accountability, and continuous improvement.

We look for people who take initiative, work collaboratively, and care deeply about delivering great outcomes for customers and partners.

In return, you’ll have the opportunity to grow your career, contribute to a rapidly scaling fintech platform, and work alongside talented colleagues who are passionate about building great products and services.

What We Offer

Competitive salary
Medical, dental, and vision insurance
Health Savings Account (HSA) and Flexible Spending Account (FSA) options
401(k) with company match
Employer-paid short-term disability (STD), long-term disability (LTD), and life insurance
Paid time off and company holidays
Paid maternity leave
Professional development and learning opportunities

**Clicklease only accepts resumes submitted in English**

Quick Apply

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Our Core Values:

Our Mission:

At Clicklease, we have a clear purpose - to fulfill the capital needs of underserved entrepreneurs and their Main Street Businesses. We achieve this mission through simple, fast, and innovative equipment leasing solutions. This is not just a statement; it's the driving force behind everything we do.

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