Top 15 Helpdesk manager Jobs in Draper, Ut

Helpdesk Technician
BambooHR —Draper, UT
- Holidays
- Background check
- Office
- Windows
- Disability insurance
- 401(k)
Quick Apply
Technology Operations Manager, Digital Strategy
Zions Bancorporation —Midvale, UT
- On call
- Azure
- Computer Science
- Bachelor's degree
- Profit sharing
- Paid training
IT Help Desk Lead
Bohme —Draper, UT
- Full-time
- 5 years
- Mid-level
- Windows
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Help Desk Lead - IT Support Specialist IV
J-U-B Engineers, Inc. —Salt Lake City, UT
- $80,000 - $95,000 a year
- Full-time
- Office
- 8 years
- Bachelor's degree
- Profit sharing
- Paid holidays
11d
Service Desk Manager
Packsize —Salt Lake City, UT
- Full-time
- Clean driving record
- Salesforce
- Data analysis skills
- Health savings account
- Disability insurance
Quick Apply
Help Desk Technician
Thrive Foods —American Fork, UT
- Overtime
- Azure
- Office
- Windows
IT Support Specialist
Deseret First Credit Union —West Valley City, UT
- Full-time
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply
10d
Help Desk Agent
University of Utah Health —Salt Lake City, UT
- 8 hour shift
- Bilingual
- Computer Science
- Pass drug screening
- Retirement plan
20h
IT Lead
FireFly Automatix —Salt Lake City, UT
- $97,702.01 - $117,662.63 a year
- Full-time
- Computer Science
- 5 years
- Office
- Health savings account
- Health insurance
Quick Apply
5d
IT Support Technician - IT Service Desk
University of Utah Health —Salt Lake City, UT
- 8 hour shift
- Bilingual
- Pass drug screening
- Criminal background check
- Retirement plan
20h
Assistant Supervisor- ESD
Utah Valley University —Orem, UT
- $44,341 - $52,166 a year
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
7d
Technical Support Supervisor
The City of Orem —Orem, UT
- $60,865.77 a year
- Full-time
- Computer Science
- Mid-level
- Office
IT Engineering Lead
SunPower —Orem, UT
- Full-time
- System design
- Mid-level
- Office
- Paid holidays
- Dental insurance
Quick Apply

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IT Help Desk Lead
Bohme —Draper, UT
Serve as the primary escalation point for complex technical issues (hardware, software, network, POS systems, etc.). The design function from the ground up.
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Technical Support Supervisor
Audio Enhancement —West Jordan, UT
Takes customer calls or assist with cases as needed. Supervises all Utah Tech Support agents on a daily basis from 9:30 am.
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Team Lead - IT Helpdesk - Germain Automotive Partnership
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Valid driver's license and reliable transportation for regional travel. This is a working lead role: you will own the escalation queue from Tier 1 and Tier 2…
From $65,000 a year
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Manager of Technology
Yardmaster, Inc. —Blacklick, OH
Maintain IT asset records, license tracking, and participate in budgeting. A degree or formal studies in Information Technology, Computer Science, or a related…
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8d

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Helpdesk Technician

BambooHR -
Draper, UT

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Job Details

Benefits

Disability insurance
401(k)
Parental leave
Employee assistance program
401(k) matching
Volunteer time off

Qualifications

Desktop computer repair
Hardware maintenance
Computer hardware
Desktop (troubleshooting support)

Full Job Description

Please Note: This is an in-office position which will require working at our Draper, UT headquarters. Additionally, employment with BambooHR is contingent on passing both a background and credit check.

AI at BambooHR
At BambooHR, we're all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We're leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.

About Us

Our mission is simple: we want to set people free to do meaningful work. People love our software—and it turns out that people love working here too. We've been recognized as a "Best Company to Work For," and we're proud of our team for receiving awards for workplace effectiveness and flexibility.

Essential Job Duties

BambooHR's IT Help Desk Technicians are responsible for caring for all aspects of our office IT needs. As our ideal Help Desk Technician, you will be able to help our employees do their best work with the greatest attitude and care by troubleshooting technical issues that arise.

You will:

Help end users resolve technical workstation issues (both Windows and macOS).
Provision new IT equipment (laptops, monitors, and specialized A/V hardware).
Provide A/V support for company meetings, including executive-led and large meetings, and maintain conference rooms and Zoom Rooms to ensure they are fully functional and meeting-ready.
Troubleshoot network issues (VLANs, Routing, Switching) as they relate to workstations and A/V endpoints.
Automate job responsibilities—leveraging AI tools where applicable—for continued efficiency.
Contribute to the ongoing documentation and runbooks of our systems and processes.
Provide occasional off-hours or offsite support for special events with advance notice.

What You Need to Get the Job Done

1+ years experience in a Help Desk, Tech Support, or A/V Support role.
Outstanding problem-solving skills and meticulous attention to detail.
An ability to learn and communicate technical information clearly to all levels of the organization.
Experience with computer hardware repair and maintenance.
Ability to lift 40+ lbs and work primarily onsite in our Draper office.

What Will Make Us REALLY Love You

Associate's Degree in related fields.
Proven experience providing "white-glove" support to leadership in high-pressure environments.
Experience with specialized A/V hardware (Neat, Crestron, or similar).
Experience utilizing ChatGPT, Gemini, Moveworks, and/or other AI tools to improve IT workflows.
Experience with Okta, Jamf Pro, or Microsoft InTune.
You have basic network experience (VLANs, Routing, Switching).
You are self-motivated, an ambitious learner, and a proactive communicator.

What You'll Love About Us

A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
Comprehensive health, life, and disability insurance
Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
401k plans with up to 6% company match
$2000 Paid-Paid Vacation bonus
EAP through Headspace
Check out all our benefits that benefit you

About Us

At BambooHR, we're building something different: we're building a people intelligence platform that transforms HR and sets people free to do great work! We're a proven market leader driving innovation while building lasting success through thoughtful, sustainable growth. Here, you'll find a place that champions growth: both professional and personal, both individual and collective.

We invest in potential, giving you the space to stretch your capabilities and turn good ideas into reality while providing the safety net of a supportive, values-driven culture. Our approach combines meaningful work with meaningful lives, offering competitive benefits, professional development, and the flexibility to thrive both in and outside the office.

What sets us apart isn't just what we do, but how we do it: with openness, integrity, and a shared commitment to doing the right thing. Join us in creating HR software that makes work better for everyone, while we make work better for you.

BambooHR is committed to the full inclusion of all qualified individuals and will ensure that persons with disabilities are provided reasonable accommodations throughout the hiring process. If you would like to request accommodations, please let your recruiter know.

BambooHR is An Equal Opportunity Employer-M/F/D/V
Because our team members are trusted to handle sensitive information, we require all candidates that receive and accept employment offers to complete a background check before being hired.

For information on California Privacy Policy, click here.

Our process utilizes AI as an assistant to efficiently process and analyze candidate data. Recruiters and hiring managers maintain full oversight and accountability, ensuring that all final selection and rejection decisions are human-made and based solely on objective job qualifications. Please see our General Privacy Notice and California Privacy Notice for more details.

See our AI Guidelines for Candidates for details on how BambooHR uses AI in recruiting, how we expect candidates to use AI, and what is not allowed.

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helpdesk manager jobs in draper, ut

Helpdesk Technician

Technology Operations Manager, Digital Strategy

IT Help Desk Lead

Help Desk Lead - IT Support Specialist IV

Service Desk Manager

Help Desk Technician

IT Support Specialist

Help Desk Agent

IT Lead

IT Support Technician - IT Service Desk

Assistant Supervisor- ESD

Technical Support Supervisor

IT Engineering Lead

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