Top 390 Technical account manager Jobs in Draper, Ut

Client Success Manager
Nexus IT Inc —Salt Lake City, UT
- $80,000 - $104,000 a year
- Full-time
- 5 years
- Office
- Bachelor's degree
2d
Area Sales Manager - Pharma & Biotech (West Coast)
Burkert USA Corp —Salt Lake City, UT
- $130,000 - $150,000 a year
- Online Application
- Inventory management
- 5 years
- Engineering
- Disability insurance
- Health insurance
Director, Data Science
CardWorks Servicing LLC —South Jordan, UT
- $146,409 - $162,676 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Office
- AD&D insurance
- Paid holidays
Quick Apply
1d
Manager, Data Science & Modeling
Merrick Bank —South Jordan, UT
- Full-time
- Office
- Doctor of Philosophy
- Senior level
- AD&D insurance
- Paid holidays
Quick Apply
Wholesale Support Coordinator
Village Capital & Investment —Draper, UT
- Full-time
- Mid-level
- Health savings account
- Health insurance
Quick Apply
Senior Solutions Architect
Zions Bancorporation —Midvale, UT
- Hybrid work
- Computer Science
- Office
- Java
- Profit sharing
- Paid training
Systems Administrator II
Trucordia —Lindon, UT
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Senior, Project Manager
Merrick Bank —South Jordan, UT
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- AD&D insurance
- Paid holidays
Quick Apply
9d
AI Engineer - Innovation Lab
Zions Bancorporation —Midvale, UT
- Hybrid work
- Computer science
- Azure
- 6 years
- Profit sharing
- Paid training
Project Sales Specialist I
Irby Utilities —West Valley City, UT
- Call employer
- Microsoft Excel
- ERP systems
- Business development
- Paid holidays
- Disability insurance
9d
Outside Sales - Special Projects
Munro Companies —Salt Lake City, UT
- $60,000 - $100,000 a year
- Full-time
- Computer literacy
- Writing skills
- Engineering
- Travel reimbursement
- Paid holidays
Quick Apply
3d
ITSM Change Manager
Zions Bancorporation —Midvale, UT
- On call
- Computer science
- Computer Science
- 5 years
- Profit sharing
- Paid training
Structural Sales Engineer
Hilti —Salt Lake City, UT
- $90,000 - $106,000 a year
- Bachelor of Science
- System design
- Mid-level
Technical Account Manager
AfterShip —Lehi, UT
- Remote
- Inventory management
- Mid-level
- APIs
- Health insurance
- Work from home
Quick Apply
9d
Remote IT Operations Specialist
LedgerGurus —Lehi, UT
- $25 - $30 an hour
- Part-time
- Remote
- Continuous improvement
- Communication skills
- Entry level
- Paid time off
- Work from home
Quick Apply
9d
Technical Account Manager
LVT —American Fork, UT
- Background check
- Pass drug screening
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Implementation Specialist (US Vehicles)
eBay Inc. —Draper, UT
- $57,600 - $96,100 a year
- Full-time
- Customer service
- Mid-level
- Paid time off
- Parental leave
13d
Problem Analyst
Western Governors University —Salt Lake City, UT
- $81,300 - $121,900 a year
- Full-time
- Computer Science
- Salesforce
- Office
- Health savings account
- Paid holidays
9d
Technical Account Manager
FairCom —Salt Lake City, UT
- Full-time
- Hybrid work
- 5 years
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
13d
Technical Program Manager
Western Governors University —Salt Lake City, UT
- $130,900 - $196,300 a year
- Full-time
- Azure
- Computer Science
- AWS
- Health savings account
- Paid holidays

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Client Success Manager

Nexus IT Inc -
Salt Lake City, UT

Apply Now

Job Details

Full-time
$80,000 - $104,000 a year
2 days ago

Qualifications

Managing customer accounts
Project management experience in technology
Software administration
IT strategy formulation (System development task)
Technology management
Cybersecurity

Full Job Description

Description:

Position: Client Success Manager

Location: Salt Lake City, UT

Department: Client Success Team

Reports To: Front Line Service POD Team Lead (TL)

Salary/Pay: $80K - $104K / Year - Commensurate with experience and education

FLSA Status: Full-Time, Exempt

About the Company

Founded in 1998, Nexus IT has evolved into a premier provider of Managed IT, Cybersecurity, and Cloud Services. We are a purpose-driven organization that prioritizes people, relationships, and results. Our Mission, Vision, and Values shape our culture and influence every client interaction.

Led by CEO Earl Foote and supported by a $60 million capital commitment from Metropolitan Partners Group, Nexus IT is experiencing rapid growth. The Client Success Manager plays a critical role in ensuring that as we scale, our clients continue to receive exceptional service, strategic guidance, and reliable technology outcomes.

Purpose of the Role:

The Client Success Manager (CSM) ensures that clients achieve exceptional outcomes and have positive experiences with Nexus IT. The CSM is responsible for managing client relationships, ensuring the timely resolution of technical issues, and aligning their technology with business goals. Acting as a strategic partner, the CSM helps clients navigate their IT roadmaps and ensures their environments remain secure.

How You Create Value:

You create value by building strong client relationships, ensuring satisfaction, and aligning client technology strategies with their business needs. Through proactive issue resolution and strategic IT planning, you ensure clients maximize their IT investments while keeping their environments secure and future-ready.

Essential Duties and Responsibilities:

Serve as the primary subject matter expert (SME) on assigned client accounts, ensuring a high level of client satisfaction and retention.
Collaborate with internal teams (Service Desk, Escalations, NOC) to ensure client environments are well maintained and issues are resolved efficiently.
Maintain high-quality documentation for client environments, including device setups, software updates, policy changes, and compliance records.
Develop and maintain IT roadmaps for clients, ensuring their environments remain secure, up to date, and aligned with business objectives.
Proactively monitor and track technical KPIs and other key service performance metrics. Use findings to drive improvements in service delivery and report key insights to leadership.
Utilize CRM, ticketing systems, and data analysis tools to track and improve performance metrics.
Collaborate with account managers to ensure alignment of technical services with client needs and identify opportunities for potential service improvements or upgrades.
Drive client retention within your assigned book of accounts through a proactive TBR/roadmap cadence, timely escalation resolution, and consistent CSAT performance.

Working Conditions:

Professional office environment with opportunities for remote work.
Occasional on-site visits to client locations may be required.
Reasonable accommodations may be provided to enable individuals with disabilities to perform the essential functions.

The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed or required.

Requirements:

Experience and Education:

5+ years of experience in IT account management, client success, or managing IT services/technology solutions, preferably within an MSP environment.
Business/delivery-oriented credentials preferred, such as ITIL Foundation, PMP, CAPM, or CompTIA Project+. Technical certifications (A+, Server+, Network+, Security+, Linux+) are a plus but not required.
Familiarity with M365 administration, cybersecurity practices, and IT strategy development.
Bachelor’s degree in IT, Business, or a related field preferred but not required.
Excellent communication, interpersonal, and project management skills.

Apply Now

Refine Your Search

technical account manager jobs in draper, ut

Client Success Manager

Area Sales Manager - Pharma & Biotech (West Coast)

Director, Data Science

Manager, Data Science & Modeling

Wholesale Support Coordinator

Senior Solutions Architect

Systems Administrator II

Senior, Project Manager

AI Engineer - Innovation Lab

Project Sales Specialist I

Outside Sales - Special Projects

ITSM Change Manager

Structural Sales Engineer

Technical Account Manager

Remote IT Operations Specialist

Technical Account Manager

Implementation Specialist (US Vehicles)

Problem Analyst

Technical Account Manager

Technical Program Manager

I want to receive the latest job alert for technical account manager in draper, ut

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