Top 2 Patient navigators Jobs in Driggs, Id

Patient Financial Counselor
TETON VALLEY HEALTH CARE, INC. —Driggs, ID
- Full-time
- Spanish
- Surgery
- HIPAA
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Patient Financial Counselor

TETON VALLEY HEALTH CARE, INC. -
Driggs, ID

Quick Apply

Job Details

Full-time

Qualifications

Customer communication
Spreadsheets
High school diploma or GED
Typing
Productivity software
10 key typing

Full Job Description

The Patient Financial Counselor will be tasked with coordinating and facilitating patient billing and payment collection activities. Responsibilities will include but are not limited to educating patients on their out-of-pocket expenses and covered services, monitoring self-pay accounts, identifying and reviewing past due balances, coordinating payment arrangements, processing financial assistance applications and referring delinquent accounts to collection agency.

Job Description:

Process self-pay payments, adjustments, correspondence, patient refunds, collections and payment plan in an accurate and timely manner; meeting goals in work quality and productivity

Thoroughly and timely work self-pay work queues, reconciling account balances and pursuing self-pay balances to ensure timely payments

Assist patients with billing inquires, setting up payment plans, generating patient estimates and obtaining appropriate signatures prior to rendering services

Perform financial assessment for individuals that are uninsured and underinsured to determine for state, federal and private insurance programs evaluating patient eligibility for financial assistance adjustment

Review daily IP, ER, Surgery and OP admissions that are self-pay

Identify delinquent accounts and contact patients to negotiate payment plans

Process bankruptcy and probate accounts

Exhibit a high level of courtesy, tact and poise when interacting with patients, co-workers, other internal customers, visitors and healthcare professionals

Provide quality customer service and resolution to callers’ concerns

Document account activity accurately and promptly during or immediately following each patient encounter on the telephone or in person

Prepare and present unresolved patient concerns to Revenue Cycle Director

Responsible for correctly identifying and updating various types of insurance entry information while maintaining a basic understanding and knowledge of health insurance plans, policies and procedures

Knowledge, understanding, and compliance with HIPAA, FDCPA, and all applicable Federal, State, and local laws and regulations

Knowledge, understanding, and compliance with Revenue Group policies and procedures

Maintain knowledge of functional area and company policies and procedures

Make recommendations to implement improved processes

Attend all required staff and in-service meetings

Opens daily mail and processes daily deposits.

Counts and maintains petty cash boxes

Scans days’ work, correspondence, and enters financial information on spreadsheet

Perform other duties as assigned by management

REQUIRED QUALIFICATIONS

High school diploma or equivalency

Accurate 10 key by touch

Keyboard minimum 40 wpm

Excellent communication skills (reading/written/verbal)

Proficient in Microsoft Word and Excel

Ability to effectively prioritize tasks in a fast-paced high demanding environment

Acceptance of diversity and willing to participate in a team environment; as well as willingness to follow hospital policies and procedures as established

Demonstrate professionalism in dealing with confidential and sensitive information

Comfortable discussing financial matters and asking for/requesting payment on past due accounts

Minimum 2-3 years of experience in a healthcare environment with a knowledge of billing and collection experience preferred

Bi-lingual a plus

PREFERRED QUALIFICATIONS

Experience working in a healthcare environment

Experience in insurance and/or billing

Additional language skills – Spanish preferred

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patient navigators jobs in driggs, id

Patient Financial Counselor

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