JOB SUMMARY
Performs all diagnostic medical radiographic imaging procedures which are offered by the department in accordance with department protocols. Performs all procedures following exam protocols on neonatal, pediatric, adolescent, adult and geriatric patients. Optimize computer images to enhance diagnostic information for Radiologists interpretation. Provides direct patient centered care that ensures the highest quality and well-being of each patient. Collaborates with members of the health care team to promote clinical excellence, demonstrating commitment to the mission, vision and values of SJH. Delivers services according to the scope of service for Diagnostic Imaging and participates in Performance Improvement activities. Adheres to and practices the SJH Corporate Compliance Program.
ESSENTIAL FUNCTIONS
Procedures
Consistently demonstrates competence in performing all Diagnostic Imaging procedures offered by the department. Knowledge of all procedures performed; diagnostic radiology, fluoroscopy, OR and portable. Demonstrates skill and knowledge in the use of all standard Radiology equipment. Ensures adequate supplies are on hand at all times prior to patient care. Demonstrates a thorough knowledge of anatomy. Demonstrates an awareness of radiation safety procedures for self and others. Wears protective apparel when necessary and properly shields patients. Wears radiation badge at all times in the department.
Documentation and Supplies
Prepares examination for interpretation by Radiologist to include exam QA, scanning appropriate documents and sending to PACS. Charges exam, supplies and medications accurately at the time of use.
Patient Care
Ensures patient receives safe, quality care. Organizes and prioritizes care of multiple patients with varying level of acuity in a timely and efficient manner. Transports patients safely to and from the Diagnostic Imaging department. Demonstrates the ability to perform work in an accurate and timely manner during periods of crisis and emergency situations. Properly preforms hand-off communications when a patient has left or returned to the unit. Reports any changes in a patient's condition or behavior to the appropriate physician or nursing personnel. Thoroughly explains the procedure in an empathetic and caring way to alleviate patient anxiety. Assures patient's questions are answered prior to beginning exam. · Is courteous, pleasant and professional in all patient communications.
Co-worker and Staff Advocacy
Advocates and supports SJH staff and department co-workers. Demonstrates a willingness and ability to assist others as requested; regularly assists in other areas of the department such as reception duties, clerical duties, and other assignments as requested. Assists, teaches and answers questions for colleagues. Presents self as a resource to co-workers and the organization. Mentors new staff.
Accountability
Assumes responsibility for reading department communications/e-mails on a daily basis and attending staff meetings. Demonstrates responsibility for knowing and adhering to departmental policies and procedures while performing in a professional manner at all times. Understands the importance of patient confidentiality and HIPAA rules and regulations. Demonstrates good judgment by showing an appreciation of cost factors in the routine performance of duties; maximizes cost efficiency. Maintains, develops and updates Radiographer skills. Self evaluates professional knowledge and actively seeks out educational opportunities for development. Uses time for department advantage.
JOB REQUIREMENTS
Minimum Education
Preferred: ARRT (R)(CT)
Minimum Work Experience
Required: Excellent interpersonal, customer service and phone etiquette skills.
Preferred: Experience working full-time as a Radiographer in a hospital setting. Surgery and trauma experience. Experience with McKesson PACS. CT experience preferred
Required Licenses: Register with the ARRT in Radiography (R) or registry eligible. ARRT certification must be obtained within 6 months of hire. Wyoming Radiologic Technologist licensure and BLS.
Functional Demands
Working Conditions
Radiation exposure, hospital environment. Must be on-site at the St. John's Health campus or other facilities to fulfill the responsibilities of this role.
Physical Requirements
80% of shift standing and walking. Must be able to lift up to 50 pounds. Must be able to lift 10 pounds over head. Intermittent sitting, reaching, bending, twisting, pushing, pulling, overhead lifting and computer use.
Direct Reports: None
Reports to: Manager Diagnostic Imaging
Internal & External Contacts: Patients, family members, physicians, all hospital staff and the public.
Leadership Capabilities
Attention to Detail
- Completes tasks in a way that ensures there are no errors
- Methodically and patiently reviews work to identify any mistakes or discrepancies
- Creates and stores documentation in a way that is thorough and easy to access
Composure
- Avoids becoming defensive or irritated when times are tough
- Maintains balance when the unexpected happens
Initiative
- Doesn't wait for others to tell him/her what to do; sees a problem or opportunity and immediately starts moving to address it
- Finds his/her own motivation for completing work and accomplishing goals
Interpersonal Skills
- Relates well to all kinds of people, up, down and sideways, inside and outside the organization
- Builds appropriate rapport
- Uses diplomacy and tact
Patient Focus
- Is dedicated to meeting the expectations and requirements of patients
- Gets firsthand patient feedback and uses it for improvements
- Establishes and maintains effective relationships with patients and gains their trust and respect
Quality Decision Making
- Considers many factors and sources when making decisions
- Is correct and accurate with most of his/her solutions and suggestions when judged over time
- Is sought out by others for advice and solutions
