Top 1029 Service manager Jobs in Du Page County Il

General Manager, Service Operations - Elk Grove Village
YAMAZEN INC —Elk Grove Village, IL
- $140,000 - $160,000 a year
- ERP systems
- Office
- Analysis skills
- Paid holidays
- Disability insurance
Automotive Service Manager
Murgado Automotive Group —Barrington, IL
- $200,000 - $300,000 a year
- Full-time
- Clean driving record
- Dealership
- High school diploma or GED
- Paid training
- Health savings account
Quick Apply
8d
Service Manager
American Vintage Home —Evanston, IL
- $85,000 - $115,000 a year
- Weekends as needed
- Microsoft Outlook
- No experience needed
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Automotive Service Manager
Napleton Corporate —Elmhurst, IL
- $250,000 - $300,000 a year
- Full-time
- Background check
- Clean driving record
- Sales
- Paid training
- Health insurance
Quick Apply
1d
Automotive Service Manager
Elmhurst Acura Kia —Elmhurst, IL
- $120,000 - $160,000 a year
- Full-time
- Background check
- Clean driving record
- Dealership
- Paid training
- Health insurance
Quick Apply
Service Manager
Rohrman Automotive Group —Chicago, IL
- $100,000 - $300,000 a year
- Full-time
- Clean driving record
- Dealership
- Mid-level
- Paid parental leave
- Paid holidays
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Service Center Manager
Highway Transport —Chicago, IL
- $85,500 - $120,000 a year
- Weekends as needed
- Customer service
- Maintenance
- Mid-level
- Wellness program
- Paid parental leave
Customer Service Lead
Advanced Purification Engineering Corporation —Rosemont, IL
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Supervising experience
- Dental insurance
- Paid time off
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Customer Service Manager, Cargo Services
American Airlines —Chicago, IL
- $75,000 - $83,000 a year
- Weekends as needed
- Pass drug screening
- Mid-level
- High school diploma or GED
- Health insurance
- Dental insurance
2d
Service Supervisor
Kone —Lombard, IL
- $112,500 - $147,600 a year
- Full-time
- Management
- Customer service
- Mid-level
- Commuter assistance
- Health savings account
1d
Automotive Service Manager
AAMCO Transmissions and Total Car Care —Lisle, IL
- Full-time
- Mid-level
- Driver's License
- Team management
Quick Apply
Customer Service Manager
RR Donnelley —Saint Charles, IL
- $78,700 - $125,900 a year
- Full-time
- 5 years
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
8d
Regional Service Manager, Central Region
Lucid Motors —Chicago, IL
- $135,000 - $198,000 a year
- Weekends as needed
- Sales
- Computer literacy
- Bachelor of Science
- Paid holidays
- Disability insurance
4d
Field Service Manager - Food Processing
Cozzini LLC —Elk Grove Village, IL
- $110,000 - $150,000 a year
- Full-time
- Spanish
- Up to 50% travel
- 5 years
Quick Apply
2d
Service Delivery Manager - Life Science
C.H. Robinson —Oakbrook Terrace, IL
- $83,400 - $174,160 a year
- Full-time
- 5 years
- Office
- Presentation skills
- Paid parental leave
- Health savings account
11d
Client Service Manager
Jambalaya Group —Oakbrook Terrace, IL
- $85,000 - $100,000 a year
- Full-time
- Hybrid work
- Background check
- Office
- 3 years
- Paid holidays
Quick Apply
Customer Service Manager
NVENIA —Wood Dale, IL
- $114,625 - $141,075 a year
- Full-time
- Oracle
- 5 years
- Mid-level
Quick Apply
Remote Services Manager - Digital Service Center
Siemens —Buffalo Grove, IL
- $135,303 - $231,948 a year
- Full-time
- Remote
- Engineering
- High school diploma or GED
- Travel
- Health insurance
1d
Senior Service Manager
PALFINGER —Schaumburg, IL
- $100,000 - $150,000 a year
- 8 years
- Bachelor's degree
- Travel
- Wellness program
- AD&D insurance
7d
Service Readiness Program Manager
International Motors, LLC —Lisle, IL
- $122,400 - $183,600 a year
- Online Application
- Engineering
- Master's degree
- Bachelor's degree

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service manager jobs near du page county il

General Manager, Service Operations - Elk Grove Village

YAMAZEN INC -
Elk Grove Village, IL

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Job Details

$140,000 - $160,000 a year

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Life insurance

Qualifications

Performance dashboard reports
Managing maintenance teams
Financial forecasting
New product introduction
Six Sigma Certification
Managing technical support teams
Operational analysis
Performance improvement leadership
Strategic goal setting
Strategic management
Resource allocation (project management tasks)
Managing teams in a customer support role
Field service
Standard Operating Procedures (SOPs) implementation
Large-scale organizational change management
Coaching
Talent management
ERP systems
Operations transformation
Optimizing inventory management system
Six Sigma methodology implementation
Leading financial planning
Frontline customer support management
Global team management
Team development
Profit & loss
Quality performance measurement
Analysis skills
Managing budgets in a finance role
Workforce planning strategy

Full Job Description

General Manager, Service Operations

Company: Yamazen Inc.
Location: Elk Grove Village, IL (Headquarters)
Scope: National – Supporting 18 U.S. Locations

About Yamazen

Yamazen Inc. is a leading provider of manufacturing technology, automation solutions, and industrial equipment supporting customers across North America. Through advanced machine tool technologies, engineering expertise, and responsive aftermarket support, Yamazen helps manufacturers improve productivity, efficiency, and operational performance. We are seeking a strategic and results-driven leader to oversee and elevate our national service operations organization.

Position Summary

The General Manager, Service Operations is a senior leadership role responsible for leading the strategic direction, operational performance, and continuous improvement of Yamazen’s national service organization. This position oversees regional service operations, technical support, and centralized parts/call center functions supporting 18 U.S. locations across five service regions.

This leader will drive operational excellence, service profitability, customer satisfaction, and aftermarket growth through standardized processes, performance management, talent development, and cross-functional collaboration. The role requires a strong operational leader capable of scaling service operations, implementing data-driven improvements, and aligning national service strategies with broader business objectives.

The General Manager, Service Operations will play a key role in shaping the future growth and operational effectiveness of Yamazen’s aftermarket business while fostering a culture of accountability, responsiveness, and continuous improvement.

Key Responsibilities

Operational Leadership

Provide strategic leadership and oversight for all national service operations across five U.S. service regions and 18 sales/service locations
Lead, coach, and develop Regional Service Supervisors and centralized support teams to drive accountability, consistency, and high performance
Establish and standardize operational procedures, KPIs, and performance management systems across all service locations
Improve technician utilization, workforce efficiency, and operational productivity through effective resource planning and process controls
Foster a culture of operational excellence, continuous improvement, and customer responsiveness

Service & Aftermarket Operations

Drive service excellence across field service, technical support, maintenance programs, and customer support operations
Improve service response times, first-time fix rates, and overall customer satisfaction performance
Partner with Sales and Applications teams to support customer retention, service growth, and aftermarket revenue opportunities
Support the expansion and scalability of service offerings and aftermarket programs nationwide

Financial & Performance Management

Own and manage P&L performance for national service operations
Develop and manage operational budgets, forecasting, and cost-control initiatives
Analyze operational and financial data to identify trends, risks, and improvement opportunities
Drive profitability through operational efficiency, labor optimization, and service performance improvements
Establish reporting visibility and performance dashboards to support data-driven decision-making

Process Improvement & Operational Excellence

Lead continuous improvement initiatives utilizing Lean, Six Sigma, or similar operational methodologies
Standardize service delivery models, workflows, and operational best practices across all regions
Implement systems, tools, and reporting enhancements to improve operational visibility and execution
Identify and execute strategic initiatives that improve scalability, consistency, and customer experience
Lead organizational change initiatives that strengthen operational alignment and long-term growth

Cross-Functional Leadership

Partner with Sales, Engineering, Applications, and Executive Leadership to align operational strategies with company objectives
Support new product introductions, service capabilities, and business growth initiatives
Ensure strong communication and alignment between regional operations and corporate leadership
Contribute to strategic planning initiatives related to service growth, operational expansion, and customer support strategy

Skills and Qualifications:

10+ years of progressive operations leadership experience, including senior-level or General Manager responsibility
Proven success leading multi-site or national service operations within a complex technical or industrial environment
Strong leadership experience managing geographically dispersed teams and driving organizational accountability
Demonstrated success improving operational performance, service delivery, and profitability
Strong financial acumen with direct P&L management responsibility
Excellent analytical, communication, and organizational leadership skills

Preferred

Background in OEM manufacturing, industrial equipment distribution, capital equipment, industrial automation, or related industries
Experience overseeing service operations, technical support, parts operations, and/or call center functions
Familiarity with ERP systems, service management platforms, and inventory optimization tools
Lean / Six Sigma certification or equivalent operational excellence training
Experience leading operational transformation or organizational change initiatives

Leadership Competencies

Strategic thinker with strong operational execution discipline
Data-driven decision-maker with strong analytical capability
Ability to influence and collaborate across functions and regions
Strong people leadership, coaching, and talent development skills
Customer-focused mindset with a commitment to service excellence
High level of accountability, adaptability, and business acumen

Success Measures

Success in this role will be measured by:

Improved technician utilization and operational efficiency
Increased service profitability and aftermarket growth
Reduced response times and improved customer satisfaction
Standardized KPIs and operational consistency nationwide
Strong leadership development and organizational accountability
Improved service execution, visibility, and reporting capabilities

Why Join Yamazen?

This is an opportunity to lead and shape a nationally scaled service organization within a growing industrial technology company. The General Manager, Service Operations will play a critical leadership role in driving operational transformation, enhancing customer support capabilities, and building a high-performing service culture across the organization.

Yamazen offers a collaborative environment, strong leadership visibility, and the opportunity to make a measurable impact on the future growth of the business.

Compensation and Benefits:

The estimated base pay for the position is typically between $140-160k.

The actual base pay for the position may be influenced by factors such as education, training skills, qualifications, competencies, years of experience, job-related knowledge, and scope of the role, and could be outside of the posted pay range.

In addition to base pay, Yamazen Inc. provides a competitive compensation package including salary, business allowance and semi-annual bonus opportunities. Employee benefits include COMPANY PAID medical, dental, vision, short- & long-term disability and life insurance within the first 60 days, 401K with company match, and more!

Time off: Vacation / Personal sick days / Company paid holidays

Misc: Flexible work hours, Bi-weekly catered lunches, New car discount program, Employee Assistance Program.

No phone calls please.

Yamazen is an equal opportunity employment company. All applicants are considered regardless of age, race, sex, color, national origin, religion, marital or veteran status, sexual orientation or any other protected status.

Apply Now

Refine Your Search

service manager jobs in du page county il

General Manager, Service Operations - Elk Grove Village

Automotive Service Manager

Service Manager

Automotive Service Manager

Automotive Service Manager

Service Manager

Service Center Manager

Customer Service Lead

Customer Service Manager, Cargo Services

Service Supervisor

Automotive Service Manager

Customer Service Manager

Regional Service Manager, Central Region

Field Service Manager - Food Processing

Service Delivery Manager - Life Science

Client Service Manager

Customer Service Manager

Remote Services Manager - Digital Service Center

Senior Service Manager

Service Readiness Program Manager

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