Top 15 Inbound call center representative Jobs in Dublin Ca

Customer Service Representative
Abbott Laboratories —Livermore, CA
- $25 - $50 an hour
- Full-time
- Writing skills
- HIPAA
- Clinic experience
- Health insurance
- Tuition reimbursement
INR Customer Care Representative
Philips —Pleasanton, CA
- $20 - $31 an hour
- Full-time
- Office
- High school diploma or GED
- US work authorization
- Health savings account
- Employee stock purchase plan
Call Center Remote Customer Service Representative
VIMO INC —Mountain View, CA
- $17 - $19 an hour
- Full-time
- Remote
- Background check
- 18 years or older
- Spanish
- Paid training
- Paid time off
Quick Apply
Customer Service Specialist
Abbott Laboratories —Livermore, CA
- $25 - $50 an hour
- Full-time
- Writing skills
- HIPAA
- Clinic experience
- Health insurance
- Tuition reimbursement
Call Center Representative/Dispatcher
TRIO Heating, Air & Plumbing —San Jose, CA
- $22 - $28 an hour
- 8 hour shift
- Spanish
- Microsoft Office
- Typing
- Paid holidays
- Health insurance
Quick Apply
Patient Engagement Specialist I
Sprinter Health —Menlo Park, CA
- $21 an hour
- Full-time
- Remote
- 2 years
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Admissions Representative - Inside Sales - Bay area
Unitek College —San Leandro, CA
- $30 - $36 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
- Paid holidays
- Dental insurance
Quick Apply
Member Services Navigator III - DSNP - Bilingual Spanish / Job Req 872720193
ALAMEDA ALLIANCE FOR HEALTH —Alameda, CA
- $30.26 - $45.40 an hour
- Overtime
- Computer literacy
- Writing skills
- Data analysis skills
- Health insurance
Business Development Center/Cashier
Premier Subaru of Fremont —Fremont, CA
- $20 an hour
- Part-time
- Dealership
- Communication skills
- Entry level
Quick Apply
Member Services Representative I - Bilingual Cantonese / Job Req 788843328
ALAMEDA ALLIANCE FOR HEALTH —Alameda, CA
- $22.88 - $34.33 an hour
- Weekends as needed
- Microsoft Outlook
- Current TB test
- Writing skills
Patient Engagement Specialist I - BILINGUAL (Spanish)
Sprinter Health —Menlo Park, CA
- $22 an hour
- Full-time
- Remote
- Spanish
- 2 years
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Business Development Representative
Victory Mazda of San Leandro —San Leandro, CA
- $16 an hour
- Full-time
- Dealership
- Administrative experience
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Call Center Manager(Salary: $60,000-$70,000)
TRIO Heating, Air & Plumbing —San Jose, CA
- $60,000 - $70,000 a year
- 8 hour shift
- Background check
- Pass drug screening
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Senior Manager, Sales Development
Bloom Energy —San Jose, CA
- $134,500 - $193,500 a year
- Full-time
- 5 years
- Mentoring
- Recruiting

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Customer Service Representative

Abbott Laboratories -
Livermore, CA

Apply Now

Job Details

Full-time
$25 - $50 an hour

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Computer operation
Writing skills
High school diploma or GED
Desktop applications
Productivity software
Mobile devices

Full Job Description

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries.

Job Title

Customer Service Representative

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to:

Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution.
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

This position works out of our Livermore, CA location in the Abbott Heart Failure, Acelis Connected Health business. Our Heart Failure solutions are helping address some of the World’s greatest healthcare challenges.

As the Customer Service Specialist, you will handle inbound and outbound calls in a fast paced, high volume call center. You will interact with customers to assist with demographic, member plan and physician changes, as well as collecting results and creating supply orders. You will provide customer service by answering customer concerns, explaining business policies and policy controls, as well as assisting in customer escalations and complaints. The role includes providing testing support, product overview and basic technology instructions. Customer Service Specialists provides general assistance, as needed, to achieve and maintain patient success and satisfaction with remote monitoring.

What You'll Work On

The following reflects management’s definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.

Handling of Inbound and Outbound customer calls.
Collects, receives, and records INR results.
Utilizes call scripting provided when conducting patient phone calls.
Contacts physician for INR results based on clinic’s reporting preferences and as outlined by Acelis Connected Health policies and procedures.
Monitors and assists customers with adherence to prescribed test frequency.
Promotes use of digital platforms
Provides assistance in the use of digital platforms.
Demonstrates knowledge of products used to obtain INR results and provides assistance to customers, as applicable.
Responsible for time management, adherence to schedule and attendance.
Follows all regulatory policies, procedures, privacy, and security standards in accordance with government agencies including all HIPAA requirements.

Required Qualifications

High School diploma or equivalent
1-2 years of high call volume call center experience
Communicate clearly and concisely, both in writing and verbally with others in a professional manner.
Strong computer skills, proficiency navigating multiple websites and platforms.
Proficient with Microsoft office programs and smart devices.
Versatility, flexibility, and willingness to work within constantly changing priorities.

Preferred Qualifications

2+ Experience in high call volume call center
2+ Experience in a clinical environment
Associate’s degree

Physical Requirements

Must be able to work sitting down for extended periods of time.
Must be able to work with computer and multiple computer screens for extended periods of time.
No lifting over 10 pounds required without assistance.

The base pay for this position is $25.00 – $50.00 per hour. In specific locations, the pay range may vary from the range posted.

Apply Now

Refine Your Search

inbound call center representative jobs in dublin ca

Customer Service Representative

INR Customer Care Representative

Call Center Remote Customer Service Representative

Customer Service Specialist

Call Center Representative/Dispatcher

Patient Engagement Specialist I

Admissions Representative - Inside Sales - Bay area

Member Services Navigator III - DSNP - Bilingual Spanish / Job Req 872720193

Business Development Center/Cashier

Member Services Representative I - Bilingual Cantonese / Job Req 788843328

Patient Engagement Specialist I - BILINGUAL (Spanish)

Business Development Representative

Call Center Manager(Salary: $60,000-$70,000)

Senior Manager, Sales Development

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